Project customer service jobs
Our AI voice agent is designed to transform your business's approach to lead generation, customer service follow-ups, confirmation calls, and appointment setting. We offer custom development of voice-based agents that can conduct conversations as naturally as a It Works:Consultation & Requirement Analysis: We start with a phone consultation to grasp your business needs, customer demographics, and specific scenarios for the voice Agent Development: Our team develops an AI voice agent tailored to your business, ensuring the voice agent can manage a wide range of inquiries with human-like comprehension and & Deployment: The AI voice agent is seamlessly integrated into your current systems and set up to make outbound Features:Scalable outreach
I require a comprehensive design and supply service for a commercial building. The plans should incorporate the building structure, HVAC, sprinkler system, electrical system, plumbing, egress, and stretch code, all tailored for a permit submission in Wrentham, MA. Key Requirements: - Detailed design plans for a commercial building, covering all necessary systems - Partial floor plans and blueprints will be provided, but additional inputs may be necessary - Expert knowledge in local building codes and regulations - Experience with commercial building designs - Ability to create plans suitable for permit submission Please note, designs must be thorough and precise, ensuring all aspects of the building are accounted for. Ideal candidates will have a strong background in engineering ...
Designed to handle inbound service calls efficiently, our AI voice agent can answer inquiries, schedule appointments, process payments, and send confirmations. How It Works:Consultation & Requirement Analysis: We start with a phone consultation to grasp your business needs, customer demographics, and specific scenarios for the voice Development: Our team creates an AI voice agent tailored to your business, ensuring the voice agent can handle the entire customer journey, from initial inquiry to appointment booking, payment processing, and & Deployment: The AI voice agent is seamlessly integrated into your current systems and set up to receive appointment Features:24/7 call availabilityCustom Voice Personality that to aligns with your brandMulti-Language
I'm seeking a skilled developer to create a chatbot for my website. The primary function of this chatbot will be to assist with customer support, specifically managing live chat handoffs. Key Responsibilities: - Develop a website-based chatbot - Automate customer support tasks - Implement live chat handoff functionality Ideal Skills: - Experience in chatbot development - Proficient in business automation - Knowledge in customer support systems integration I look forward to your proposals.
I'm seeking a designer to create an engaging 3D kiosk for an indoor mall. The primary function of thi...primary function of this kiosk is to provide an interactive experience for customers. The ideal freelancer for this project should have experience in 3D design, particularly for retail environments. While the specific interactive features of the kiosk have yet to be determined, the designer should have a strong understanding of potential interactive elements, such as touchscreen interfaces or augmented reality components, and be able to incorporate these into the design. Skills and Experience Required: - Proficiency in 3D design software - Previous experience designing for retail outlets - Understanding of interactive design elements - Ability to create engaging, custome...
We are seeking dynamic commission-based sales agents located in Dubai/Oman/Abu Dhabi to drive sales for Kontent Media's ...marketing agencies. -Present and pitch Kontent Media's services to prospects in a compelling manner. -Close deals for services such as video editing, animated videos, podcast editing, and content creation. -Work closely with the internal team to ensure smooth client on-boarding and service delivery. -Meet or exceed monthly and quarterly sales targets. What We Offer: High Commission Rates: Earn 15-30% per closed deal. Support: Comprehensive on-boarding and access to marketing materials, case studies, and service portfolios. Flexibility: Work remotely or on-ground in Dubai at your convenience. Growth Opportunities: Scale your earnings with bulk ...
I'm seeking a modern and sleek e-commerce website for residential water fi...and sleek e-commerce website for residential water filtration systems. This platform should enable customers to: - Learn about the different water filtration systems and their costs - Purchase these systems online - Schedule their own service appointments When scheduling an appointment, customers should provide: - Their name and contact details - Their preferred date and time - The type of filtration system they need Ideal candidates for this job should have experience in e-commerce website development, preferably with a focus on home appliance or service-based platforms. A keen understanding of modern, sleek design aesthetics is also crucial. Previous work samples that reflect this style wi...
I'm looking for an Admin Assistant to support my home care agency. The primary tasks will include: - Scheduling and managing appointments - Handling billing and invoicing - Communicating with clients The ideal candidate MUST ...Assistant to support my home care agency. The primary tasks will include: - Scheduling and managing appointments - Handling billing and invoicing - Communicating with clients The ideal candidate MUST have prior experience in a home care or personal care agency. Proficiency in tools and software commonly used in this industry is a plus, but not a requirement. Strong administrative skills, customer service background, and a passion for helping others will also be advantageous. Please write "Home Health" in your response to make sure y...
I'm seeking a professional to post over 25-50 positive reviews on our Google My Business profile over the next month at a pace of 1-5 per day. The reviews should specifically highlight our construction services, including roofing, window installations, and siding projects. Key aspects to emphasize include: - Our excellent customer service - High-quality workmanship - Timely project completion Each review should reference specific work we've done and be a few sentences long. Ideal skills include familiarity with Google My Business and experience in creating engaging, authentic-seeming reviews.
...landing page must have my company theme and colours running through it. Once they have given personal details they get the e-book that i have already written. Once they receive the e-book, my brand must be evident and must somehow (advice please) mention my service "just ask quincy" At that point they will be offered a free 10 minute slot as a promotion if they sign up (at this point they must give their telephone number to qualify for the promotion). If they proceed they are taken to another page that explains who i am and my service, with reviews amd info etc... MUST ALL RUN SMOOTHLY, BE DYNAMIC ETC. FINAL LINK IS TO MY AIRTIME PROVIDER FOR CLIENT TO PAY. So far, i have a domain and an email address In time i will need a website, maybe 3 pages (home,...
I need a food shop website with a primary focus on facilitating online ordering. I want the site to have an integrated online ordering system that includes customer reviews. Key Requirements: - Develop a user-friendly online food ordering platform - Implement a customer review system for products - Ensure the website is visually appealing and showcases our food products well Skills and Experience Needed: - Proven experience in ecommerce website development, preferably for food industry - Strong skills in integrating interactive features like customer review systems - Ability to create visually appealing and user-friendly interfaces.
I'm starting a scooter rental service and need a fully functional, modern and sleek app and website for it. The platforms for the app should be both iOS and Android. Key Features: - Booking System: A seamless and intuitive booking experience is essential. - Payment Integration: A secure, reliable and user-friendly payment system is a must. - Should be DDos and Firewall protected Ideal Skills & Experience: - Proven experience in developing cross-platform mobile apps and websites. - Expertise in integrating secure payment systems. - A portfolio showcasing modern and sleek design implementations.
Hi, I am looking for a digital marketing expert with at least 5 years of work experience in the areas listed below. *Boosting Brand Recognition: Building a stronger brand presence and increasing awareness among their target audience. *Attracting Emerging Market Customers: Expanding reach into new or developing markets to capture a growing customer base. * Driving Sales Through Targeted Campaigns: Implementing highly specific and well-optimized advertising strategies to increase conversions and sales. * Platforms of Interest: Google Ads TikTok Social Media (likely includes platforms like Facebook, Instagram, Twitter, etc.) - Campaign Types- * Display Ads: Visual advertisements aimed at capturing attention and promoting brand recall. * Performance Ads: Direct response ads foc...
I'm looking for a professional 3D artist who can deliver a high-quality modern design rendering of a retail store. Key areas to be highlighted in the render: - Product displays: These should be visually appealing and strategically placed to attract the viewer's attention. - Checkout area: This should be designed to reflect a smooth and efficient customer experience. - Store entrance: The entrance should be inviting and representative of the modern style of the store. Ideal Skills and Experience: - Proficiency in 3D rendering software - Prior experience in retail store design - Strong understanding of modern design principles - Excellent attention to detail - Ability to deliver high-quality, photorealistic renders.
...site, regardless of the screen size and source of the gadget being utilized to see it. Top Class Landing Page Design: Same should be utilise for App Social Media Connectivity: like FB, X, etc Please share the Detailed Proposal with work need to be done for the whole project with rates ,timelines for work1+work 2 .Also please mention the milestones for result to be accomplished with payments terms. Basic Requirement for Mobile App • Strategy Defining the app's goals, analyzing the market, and researching customer needs • Design Creating the app's design and writing the code • Development Building installable software bundles, implementing backend services, and testing the app • Security Ensuring the app is secure through encryptio...
...build a contemporary, user-friendly website for my personal project management services. The site should reflect a modern design style and include: - Project Highlights on the homepage to showcase my successful ventures - An About Me section, detailing my professional journey and expertise - A Services Offered segment, outlining my competencies in project management and engineering - A portfolio section demonstrating my past work The website navigation should be a combined layout of a top menu bar and a side menu bar, striking a balance between accessibility and organization. Ideal skills and experience for the job include: - Proficiency in modern web design - Experience in creating corporate-style websites - Knowledge of project management and engineerin...
Hard Hat Sticker Design Competition See the attached PDF for visual direction. Description: We are seeking creative designers to develop hard hat sticker concepts for an employee recognition program. The stickers will be used to celebrate milestone years of service and need to be both visually appealing and meaningful for field personnel in the mining industry. Project Requirements: Concept 1: A cohesive design style across all milestone stickers, differentiated only by colors to signify different years of service. Concept 2: Unique designs for each milestone year (1, 5, 10, 15, 20+ years) incorporating themes inspired by mining and regional nature (e.g., wild donkeys, mustangs, snakes, cacti, Joshua trees, mining tools). Designs must be: Compact enough for hard ...
I'm seeking a talented web developer to c...user-friendly, real-time booking system is essential. This should allow customers to easily select their preferred service times. Booking System Features: - Notifications: The system should send out Email/SMS notifications to customers. - Reviews: Customers should be able to rate and review services. - Time Slots: The system must facilitate real-time slot booking. Ideal Skills: - eCommerce Expertise: Proven experience in developing eCommerce websites is crucial. - Interactive Systems: Proficiency in creating interactive, real-time booking systems is a must. - Service-oriented Websites: Previous work on service-based websites will be highly valued. Your role in this project is pivotal for my business's onli...
I'm in need of a professional who can deliver a soothing 90-minute Swedish massage at my home. Ideal Skills and Experience: - Certified massage therapist with expertise in Swedish techniques - Experience providing in-home massage services - Excellent customer service skills - Ability to create a relaxing atmosphere
I'm seeking a talented videographer and editor to create an inspiring video ad for the New Year. The primary goal of this project is to engage customers and motivate them to connect with our brand in this new year. Our agency has helped over 300 local businesses get found online. With expert web design, hosting, Search Engine Optimization, and l as generation services, we are proven to help businesses all over the lowcountry grow. Start 2025 ahead of the competitors with a digital marketing program specifically designed to help you accomplish and exceed your goals. - We are 5 star Google rated. (56 Reviews) - Affordable - Locally Owned and Operated Our mission is to help every local business succeed. Visit today to request your free consultation and estimate
I'm seeking a marketing expert with a strong background in social media strategy, particularly on Facebook, to help me attract new drivers for my rideshare service. Key Responsibilities: - Develop and implement a strategic marketing campaign on Facebook aimed at attracting new drivers. - Create engaging content that showcases the benefits of driving for our rideshare service. - Analyze campaign performance and make necessary adjustments to maximize reach and effectiveness. Ideal Skills and Experience: - Proven experience in social media marketing, particularly on Facebook. - Prior experience in the transportation or rideshare industry is a plus. - Strong analytical skills and ability to adjust strategies based on data-driven insights. - Creative content creation skill...
I'm looking for a seasoned PHP developer with extensive experience in Bitrix24. The task is to develop a module that facilitates the exchange of data between Bitrix24 and ERP Optima. This synchronization and data exchange will be conducted via CSV files. Key Responsibilities: - Implement hourly synchronization of customer information, order details, and inventory levels. - Incorporate simple data transformations and mapping during the synchronization process. The Bitrix24 is hosted on-premise. A detailed Terms of Reference can be found at the provided Google Docs link. Ideal Skills and Experience: - Proficient in PHP and Bitrix24 - Previous experience with ERP Optima - Familiarity with CSV files and data synchronization - Capable of implementing simple data transformations
User Registration and Authentication: Customers can create an account or log in using their credentials. Secure authentication process to protect customer information. Table Availability: Display an interactive table layout with real-time availability status. Customers can view the available tables for a specific date and time. Tables are color-coded to indicate their status (available, reserved, or occupied). Reservation Management: Customers can select a table, specify the number of guests, and provide additional preferences (e.g., high chair, special requests). Reservation confirmation emails are sent to customers upon successful booking. Customers can view and manage their reservations, including modifying or canceling bookings. Admin Panel: An admin panel for restaurant sta...
...services, Kubernetes, and other cloud technologies. Key Responsibilities: * Server and Pod Cluster Management: * Change and manage server and pod cluster passwords, ensuring minimal disruption. * Restart servers and clusters as necessary, ensuring proper security and connectivity. * Ensure that after a password change, the updated IP addresses are reflected in AWS Route 53 to avoid service disruptions for streaming services. * Kubernetes and Stream Server Management: * Update Kubernetes to the latest stable version while ensuring no interruptions to the stream servers. * Collaborate with the team to plan and execute rolling updates to Kubernetes clusters. * SSL Management & Automation: * Update and renew SSL certificates using Let's Encrypt, i...
... 3. Additional Technical Skills: - Database management (PostgreSQL) - API development - Cloud services (AWS/DigitalOcean) - Version control (Git) Project Overview: Building a fully automated, AI-powered lead generation system for B2C services, initially focused on roofing (7+ year shingle roofs) and pressure washing, expandable to any industry. COSTS & TIMELINE: Initial Development: - Budget: $1,000-1,500 - Timeline: 2-3 weeks Required Monthly Operational Costs (Must Specify): 1. Server/Hosting: - Cloud server expenses - Database hosting - Backup storage - SSL certificate 2. Service Integration: - Email service fees - SMS gateway charges - API usage costs 3. Monthly Maintenance: - System updates - Security patches - Performan...
I'm seeking a talented WordPress developer to create a website fo...business. The site should be engaging and easy to navigate. Key Features: - Booking System: A user-friendly interface for reservations is paramount. - Photo Gallery: A visually appealing gallery showcasing our camper vans. - Customer Reviews: A section dedicated to customer testimonials to build trust and credibility. Ideal Skills: - Extensive experience in WordPress development. - Proven track record in E-commerce site creation. - Proficient in designing interactive booking systems. - Capable of creating visually appealing photo galleries. - Experienced in integrating customer review platforms. Please provide examples of similar projects you've completed. I'm excited to work with s...
I'm seeking a talented Django/Python developer who can work with legacy code and improve my current logistics/ecommerce dashboard. The dashboard is written in Django, with the frontend utilizing Django templates and Bootstrap. Key Responsibilities: - Make enhancements to the existing version of the dashboard - Int...frontend (HTML, CSS, Bootstrap/Tailwind, JavaScript) - Analyze requirements and modify the database to accommodate new features and improvements Ideal Candidate: - An expert in Python and Django - Able to work with complex business logic by reading and improving legacy code - Has a proven portfolio of projects including dashboards or web portals Please note, specific new features and postal service APIs have yet to be determined, so flexibility and proactive init...
I need a Web and PWA application that issues reward coupons based on user reviews. This service should allow users to manage and reward the reviews they receive. Key Features: - A straightforward, user-friendly interface - Functionality for users to manage and reward reviews - Issuance of reward coupons based on reviews - Social Media Login for user authentication I am looking for a professional with a strong background in Web and PWA development, preferably with experience in creating similar review management systems. The project needs to be completed as soon as possible. Web and PWA development Simple function review reward coupon issuance service Users can receive a reward system and management for reviews when reviewing Development participation qualification...
...app should be compatible with both desktop and mobile platforms - PWA features should include push notifications and access to the device camera - The project budget is less than $200 - Immediate availability and quick turnaround time is crucial - Must communicate via a translator as English is not spoken Ideal Skills: - Experience in website and PWA development - Prior work with image automatic synthesis AI - Ability to deliver a project within a tight budget and timeframe Please note, I do not have a preferred image synthesis AI service or library. Website and PWA development Image synthesis AI application Image automatic synthesis service When a member accesses a specific site within the app, the image displayed is synthesized with the image saved by th...
I'm looking for a professional web developer with e-commerce experience to help me create a modern online store. The store will be selling a variety of items, including clothing, accessories, electronics, and home & garden items. Key Features: - The store must incorporate user reviews and ratings to build trust and encourage customer interaction. - An advanced search and filtering system is essential to help customers find their desired items quickly and easily. - A secure payment gateway is a must to ensure safe transactions. - I also need a fast payout payment gateway for quick and efficient processing of seller payments. Design Style: - The overall design of the store should be modern and clean. Clean lines, minimal clutter and easy navigation are key. Ideal Skills...
...created customers: 17 IP's assigned: 17 Domains: 81 Since Debian 10 is no longer supported by Plesk as of December 31st, an update to Debian 11 is necessary. We found instructions for this here: We are looking for a server tester who can carry out this update for us. No customer data or components can be lost in the process. We are therefore looking for a real server professional....
We have created a Bootstrap 5 theme for our customer. We need a few adjustments for this. If you are a Bootstrap 5 pro, I would be happy to hear from you. There are a total of 4 pages for an agency that rents or arranges holiday homes regards
I am looking for skilled PHP developer...panel to manage products, categories, and website content. Mobile-responsive design for seamless user experience. 2. Online Medicine Delivery Platform (Similar to ) Features Required: Online catalog for medicines with detailed descriptions. User registration and login system. Order management and tracking system. Integration of a system to route orders to the nearest vendor based on customer location. Secure payment gateway integration. Mobile-responsive design. Key Requirements for Both Projects: Both websites must be developed in PHP with a secure and scalable architecture. User-friendly UI/UX design. Clean, maintainable, and well-documented code. Delivery within the agreed timeline. Budget: Negotiable based on experience and portfolio.
Hello Freelancers, I am looking to develop my Shopify store using a Premium Theme and need a skilled developer to help me with the process. I have a budget of 600 INR to 1500 INR, and I would appreciate it if only those who are comfortable working within this budget would reach out. Requirements for the Project: Theme Selection and Customization: Help me choose an appropriate premium Shopify theme that aligns with my brand and products. Customize the theme to make it unique and match my business needs (color schemes, logo integration, homepage layout, etc.). Responsive Design: Ensure the website is mobile-friendly and looks great across different devices (desktop, tablet, smartphone). Product Pages Setup: Set up product pages with high-quality images, descriptions, variants (...
I have a Woocommerce website that needs an expert programmer with deep understanding of APIs and WebHooks. At checkout, the site should send order and customer information to our custom checkout platform via API call. After payment, a webhook callback should update the Woocommerce application. Key Requirements: - API call at checkout with order and customer info - Webhook callback integration post payment success - Woocommerce update with order status, inventory, and customer email Ideal Skills: - Proficient in Woocommerce programming - Extensive experience with API and WebHook integration - Knowledge of order management systems - Familiarity with inventory management systems Please provide examples of similar projects you've completed.
I need a modern, clean WordPress website designed to promote my tours, travels, and car rental service. The primary goal of this site is to attract new customers. Key Features: - Home page - About Us page - Services page - Contact Us page - Tours page - Custom Booking page The site should be visually appealing, using a modern and clean style. The ideal freelancer for this project should have extensive experience with WordPress, web design, and SEO to ensure our site is optimized for attracting new customers. Please include examples of your previous work in your proposal.
As a professional services business, I'm looking to boost my Google My Business (GMB) reviews to improve our local search ranking. The main focus here is not just to...**Review Collection**: I prefer to collect these reviews through in-person requests. Therefore, a freelancer who can assist with training my staff on how to effectively solicit reviews from our clients during their visits would be highly beneficial. - **SEO Expertise**: A strong understanding of SEO and local search strategies is crucial for this project. The ideal candidate for this project should have experience with local SEO, customer service training, and a proven track record of increasing GMB reviews. This is a fantastic opportunity to make a significant difference to our online pres...
Service: Recording of Singing and Whistling I offer the following: Singing: Swedish version of Santa Lucia (1 minute) Italian version of Santa Lucia (1 minute) Whistling: A few seconds of whistling Delivery: One version with just my voice One version with my voice mixed with your music Time: I estimate the project will take 1–2 hours. 
The recordings will be delivered digitally as agreed. Feel free to share any specific requirements regarding music or format! Best regards, Erica
I am seeking a creative professional to develop a traditional-themed logo, design a fun...Website: - The website should include crucial features such as online reservations and a menu display. It needs to be user-friendly, aesthetically pleasing, and representative of the restaurant's branding. Social Media: - I require engaging content for platforms such as Facebook and Instagram. This includes promotional posts and event announcements, all designed to draw in and maintain a customer base. Ideal Skills: - Graphic Design (for logo creation) - Web Development (for restaurant's website) - Social Media Management (for content creation and posting) - Understanding of Moroccan culture (to create an authentic experience) - SEO knowledge (to make the website and post...
...existing relationships for referrals and growth is another area where a consultant can provide guidance. 8. Digital Tools for Sales and Marketing: • CRM software implementation for customer relationship management can be streamlined by a consultant. • Digital advertising campaigns (Google Ads, Facebook Ads) targeted to specific regions, along with email marketing for potential buyers, can be effectively managed. 9. Language Support (Arabic, Hindi, English, French, Russian): • Multilingual support can be arranged by engaging native speakers or language experts to create content, translate documents, and handle customer communication in Arabic, Hindi, English, French, and Russian. Look for someone with a track record in business development, marketing, and ...
I'm looking for a Italian language translator. Your service is highly required.
We're looking for an SEO expert who can commit 15-20 hours a week to boost our Google ranking and enhance our organic lead generation efforts. Key Responsibilities: - Focus o...week to boost our Google ranking and enhance our organic lead generation efforts. Key Responsibilities: - Focus on Technical SEO to optimize our professional services website for better visibility and ranking. - Improve our presence on Google Console and Google Profile. - Utilize and leverage other SEO tools effectively for maximum impact. Ideal Skills: - Proven experience in improving SEO for service-based industry clients. - Expertise in Technical SEO. - Familiarity with Google Console and Google Profile. - Proficiency in using various SEO tools. Please provide a portfolio of your previous work a...
1. Design and finish the UI/UX for the pet services side 2. Review the UI/UX for both users and service providers. 3. Landing page We will split into 3 milestones (300€ + 300€ + 100€)
I'm seeking a professional to enhance my brand's online presence. The goal is to drive traffic to our website through strategic and engaging content on Instagram and TikTok. Key Responsibilities: - Create and post video-based content - Develop educational or how-to guides - Incorporate customer testimonials or reviews into the content - Optimize posts for maximum visibility and engagement Ideal Skills and Experience: - Proven track record in social media marketing - Proficiency in video creation and editing - Experience with Instagram and TikTok - Ability to craft compelling, brand-aligned content - Knowledge of strategies to drive website traffic
I'm looking for a Italian language translator. Your service is highly required.
I am seeking an experienced salesman to help boost our sales of fermentation services, specifically targeted towards food and beverage manufacturers. The primary objective is to facilitate the scale-up from lab to TRL7 (Technology Readiness Level 7). Key Responsibilities: - Identify and reach out to potential clients in the food and beverage sector Enhance market Awareness Create new ...fermentation - Establish and nurture long-term client relationships Ideal Candidate: - Proven sales experience, particularly in the biotech or fermentation industry - Strong understanding of the food and beverage manufacturing process - Excellent communication and relationship-building skills Your role will be pivotal in driving our sales and expanding our market presence in the fermentation service...
I'm looking for a professional to help design a tool room/workshop for my service centre, specializing in 4-wheelers. The primary function of this space is tool storage, specifically for specialized automotive tools. Key requirements include: - Efficient design for the storage of specialized automotive tools - Incorporation of a variety of storage solutions including tool cabinets, wall-mounted racks, and modular drawer systems The ideal freelancer for this project should have: - Extensive experience in designing workshops or tool rooms - In-depth knowledge of specialized automotive tools and their storage needs - Creative problem-solving skills for optimizing storage space and accessibility.
I need a professional with experience in WooCommerce and Google css centre to integrate my product listings with the Google Comparison Shopping Service. Key Requirements: - Transfer over 2000 products from my WooCommerce store to the Google CSS via the CSS API. - Ensure all products are correctly listed and optimized for comparison shopping. Ideal Skills: - Proficiency in WooCommerce - Experience with Google Merchant Center and CSS API - Attention to detail for product listing - Ability to troubleshoot and resolve potential issues during the process.
Project Description: We are looking for an experienced Social Proof Strategist to enhance the credibility and trustworthiness of and the Life2k Spirit Course. The ideal candidate will identify, gather, and showcase compelling social proof elements—testimonials, reviews, influencer endorsements, and success stories—to build trust with potential customers and increase course enrollment. Key Responsibilities: Research and secure testimonials from existing customers for Life2k Spirit and VT7. Identify and collaborate with influencers, thought leaders, and advocates in the personal development and self-help niche. Develop a strategy for displaying social proof prominently on and across marketing materials. Write and edit persuasive case studies, success stories, and custom...