Versatile Customer service professional with expertise in email, phone and chat support and a passion for property management. Dedicated to helping clients coordinate various aspects of customer service, relationship management, comprehensive help desk support and remote administrative assistance. My expertise extends to managing customer relationships and projects effectively, ensuring top-notch service and seamless coordination. I have a strong background in using CRM and platforms such as Yardi Voyager, HubSpot, Nextiva, HoneyBook, AppFolio, Rent Café, D.light Atlas , QuickBase, Zillow, HotPads, Rently, Rent Check, AirDNA, Affordable Housing and Housing portals like Bobai and Chicago Housing Authority Portal (CHA) I have excelled in my roles with Genstone Management LLC, Le 7 Venue LLC and Widenergy Africa Limited. As Leasing and collections coordinator at Genstone Management LLC, a US property management company headquartered in Tampa, Florida, I have built vast experience in Real Estate, property management, leasing billing and maintenance while at Le 7 Venue LLC, an event space in Brooklyn, New York where I work part-time Sales Representative, I coordinate sales and client relations, ensuring seamless event planning and execution. I am adept at using Google Workspace, Dotloop, DocuSign, Microsoft Word, Google Docs, and Microsoft Outlook. I excel in administrative roles, providing remote assistance and help desk support that enhances operational efficiency. My skills are particularly strong in utilizing CRM tools and project coordination techniques to deliver exceptional results. Whether it's through customer support or administrative coordination, I am committed to driving positive outcomes and maintaining high standards of service.