Hello! My name is Mahina Ghanieva, and I’m a results-driven professional with a strong background in customer service, sales, banking, and project management. With years of experience working in diverse environments, including international brands like Kiko Cosmetics and Azadea Group, I’ve developed a keen ability to adapt, solve problems, and deliver exceptional results.
Skills & Strengths
Customer Service Excellence: Skilled in building strong client relationships, handling inquiries efficiently, and providing top-notch service to ensure customer satisfaction.
Sales Expertise: Proven ability to meet and exceed sales targets by understanding customer needs and offering tailored solutions.
Banking & Administrative Precision: Experienced in managing financial processes and handling data with accuracy and confidentiality.
Multilingual Proficiency: Fluent in Russian and Persian, with a B2 level in English, allowing me to work on multilingual projects and communicate effectively with diverse clients.
Creative Content Creation: With a certificate in photojournalism and a passion for photography, I bring an artistic eye to visual and written projects.
Project Organization: Strong skills in planning and executing tasks, with attention to detail and commitment to deadlines.
What I Offer:
I specialize in helping businesses and individuals achieve their goals through a range of freelance services, including:
● Virtual Assistance: Managing emails, scheduling, data entry, and administrative support to keep your operations running smoothly.
● Customer Support: Providing responsive, empathetic, and effective solutions for your customers.
● Content Creation: Crafting compelling blog posts, social media captions, and visual content that aligns with your brand.
● Sales & Marketing Support: Assisting in lead generation, market research, and creating strategies to boost your revenue.
● Translation Services: Offering high-quality translations between Russian, Persian, and English for documents, websites, and communications.
● Photography & Editing: Delivering creative visuals for campaigns, websites, and publications.
Interests:
I’m passionate about supporting businesses in areas like business development, marketing, and creative storytelling. I enjoy collaborating on projects that allow me to combine my analytical mindset with creative solutions, whether it’s organizing complex tasks, crafting engaging content, or delivering top-notch customer service.
Let’s work together to bring your ideas to life! Feel free to reach out, and let’s discuss how I can add value to your project.
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