I am a multi-task Manager Assistant with 10+ years of experience in customer-oriented solutions, focusing on generating content, translating and proofreading texts of many kind, such as item descriptions, blog posts, articles for both web and magazines, PPT presentations, manuals and reports.
I specialized in marketing and content creation, SEO oriented, and now I write content as a ghost writer. I am passionate about creating web sites content, suggesting marketing ideas to blow your business and writing items description.
I graduated in foreign languages and literatures, I have strong command of French because I am bilingual and a C1 level in English.
My grammar skills are high in Italian.
Capable to communicate effectively and efficiently. Skilled at building relationships with customers and suppliers across both Italian and international markets.
PROFESSIONAL EXPERIENCE
Project Manager
- Management and coordination of the team
- Organization of work based on priorities and goals
- Responsible for internal company procedures, training, and onboarding of new employees
- Coordination and supervision of team activities
- Back office: preparation of quotes, sending reports, handling mail
- Archive: management of documentation in shared folders
Content Writer, Social Media Manager
- SEO Writing: Crafting 100% original texts with updated SEO strategies
- Image Selection: Choosing images from specialized sites that provide copyright-free photos
- Editorial Planning: Organizing the editorial calendar for blog article distribution
- Graphic Design: Creating infographics and comprehensive illustrated courses using Canva, to be sent in PDF forma
International Sales Assistant (English - French)
- Customer Care: Daily emails and phone calls with domestic and international clients
- Presentation of Offers: Creating and presenting business proposals
- Translation: Translating manuals, technical data, reports, and business letters into foreign languages
- Interpreter: Acting as an interpreter during client training sessions
- Organizational Secretary: Arranging executive travel, hotels, and transfers, managing trade show logistics
Sales Assistant and Commercial Back Office
- Order Entry and Invoicing: Processing orders and handling invoicing
- Sales Assistance: Supporting sales activities, promotions, and pricing
- Support for Sales Agents: Providing assistance to sales agents
- Logistics: Organizing shipments, managing stock levels and anomalies directly with transport companies, handling customs clearance for non-EU countries
- Content Creation: Writing texts for magazines, trade shows, press releases, and industry articles
- After-Sales Assistance: Providing post-sales support and language assistance in English and French
That was horrible. on friday we discuss the job and we started the contract (working on monday mon-fri). on tuesday she already wanted to changed the terms and wanted not to work on wednesday and started with a confused and never ending story of "you have to understand me and my problems". tons of complains and excuses. tons of misunderstandings in just 2 days of "work". not ready at all to do what we negotiated just 4 days before. horrible, horrible, horrible.