Dynamic professional with expertise in Virtual Assistant, customer support, sales, and marketing. Skilled in driving customer satisfaction, generating leads, and enhancing sales growth. Proficient in virtual assistance tools, CRM management, calendar management, and problem-solving. Adept at leveraging new technologies and industry trends to optimize performance. Strong communication, teamwork, and leadership abilities, with a commitment to delivering exceptional results across all tasks.
Proficient Tools:
Google Suite
CRM
Asana
Freshdesk
Intercom
Hubspot
Apollo
Instantly
Lemlist
Yelp Scrapper
Zendesk
Trello
Click up
[login to view URL]
Calendly
Excel
Go high Level
• Facilitated group activities and guided discussions, enhancing team collaboration and leadership abilities.
• Acquired skills in diagnosing and resolving common internet connectivity issues.
• Gained hands-on experience in designing and maintaining user-friendly websites, focusing on layout, functionality, and user experience.
• Developed strategies for effective conflict resolution
• Created and delivered persuasive presentations, honing public speaking and communication skills.
Washington, United States
juni, 2024 - Present
•
6 månader, 29 dagar
Customer Support Representative
apr., 2024 - Present
•
8 månader, 29 dagar
Digital Witch Support Community(Remote)
apr., 2024 - Present
•
8 månader, 29 dagar
• Managing customer complaints and feedback, implementing effective solutions to enhance the overall customer experience
• Successfully increased customer satisfaction rates through the implementation of improved support strategies.
• Collaborate closely with the sales team to nurture leads, track conversations, and contribute to revenue growth initiatives
Lagos, Nigeria
apr., 2024 - Present
•
8 månader, 29 dagar
Virtual Assistant
aug., 2024 - okt., 2024
•
2 månader
Alx_Africa (Remote)
aug., 2024 - okt., 2024
•
2 månader
• Acquired proficiency in [Calendly, Trello, click up, Microsoft words, Excel and PowerPoint, Zoom, Google meet, Asana and Slack] for virtual assistant development.
• Gained expertise in calendar management, travel itinerary planning, and data entry tasks.
• Conducted in-depth research and analysis to support project requirements.
• Utilized Google Suite tools effectively for collaboration and productivity
Lagos, Nigeria
aug., 2024 - okt., 2024
•
2 månader
Utbildning
M.sc Agricultural Economics
2017 - 2021
•
4 år
Nigeria
2017 - 2021
•
4 år
Ladoke Akintola University of Technology
2009 - 2015
•
6 år
B.tech Agricultural Economics
Nigeria
2009 - 2015
•
6 år
Kvalificeringar
Virtual Assistant
2024
Alx_africa
• Acquired proficiency in [Calendly, Trello, click up, Microsoft words, Excel and PowerPoint, Zoom, Google meet, Asana and Slack] for virtual assistant development.
• Gained expertise in calendar management, travel itinerary planning, and data entry tasks.
• Conducted in-depth research and analysis to support project requirements.
• Utilized Google Suite tools effectively for collaboration and productivity
2024
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