With over a decade's experience in integrating and optimizing business processes, I am confident in my ability to seamlessly connect your Microsoft 365 email alias with HubSpot Helpdesk. My familiarity with email forwarding, IMAP/SMTP configurations, and direct HubSpot email setup guarantees a smooth integration that will generate client tickets from incoming emails like a well-oiled machine.
My prior work with HubSpot Helpdesk means I have tackled similar ticket automation challenges before. I'll configure rules for ticket creation, auto-assignment based on priorities, and proper threading of email replies - key steps to ensure accurate ticketing. Also, as an expert in streamlining workflows, both regardless if it is project the management or handling complex systems like CRMSs]