I am a highly skilled professional with expertise in translation, business analysis, and data analysis. With over a decade of experience in sales, marketing, and customer service, I specialize in bridging communication gaps and delivering strategic insights to optimize business performance. I hold certifications in Microsoft Azure and Business Analysis and am proficient in tools like SQL, Python, and PowerBI. Additionally, I am fluent in English and Vietnamese, offering seamless translation services tailored to clients’ needs. Let me help you achieve your goals with precision and dedication.
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Experiência
Assistant Manager
jan., 2025 - Presente
•
7 dias, 12 horas
FTrip Vietnam
jan., 2025 - Presente
•
7 dias, 12 horas
As an Assistant Manager at FTrip Vietnam, I oversee restaurant operations, supervise staff, and create setup checklists for new locations. I manage the company's fan page, respond to customer inquiries, and optimize the website for better performance. Leveraging my multilingual skills, I effectively communicate with clients and enhance customer satisfaction. This role allows me to utilize my organizational and technical expertise to contribute to business growth.
Hanoi, Vietnam
jan., 2025 - Presente
•
7 dias, 12 horas
Administrator Manager
jun., 2024 - Presente
•
7 meses, 8 dias
Pinpoint Traveler
jun., 2024 - Presente
•
7 meses, 8 dias
As an Administrator Manager at Pinpoint Traveler, I manage operations, provide customer service, and translate website content from English to Vietnamese with cultural precision. With a background in Corporate Finance and certifications in Business Analysis and advanced data tools, I streamline workflows, enhance client satisfaction, and ensure project success. My skills in translation, remote collaboration, and data-driven management make me a strong fit for global freelance projects.
Osaka, Japan
jun., 2024 - Presente
•
7 meses, 8 dias
Manager
jan., 2022 - dez., 2024
•
2 anos, 11 meses
BlueButterfly
jan., 2022 - dez., 2024
•
2 anos, 11 meses
As Manager at Blue Butterfly, I led team training and management, optimized workflows, and implemented systematic processes to improve operational efficiency. I handled financial reporting, budget forecasting, and business analysis to drive informed decision-making. With a strong background in hospitality, I delivered exceptional service standards and ensured seamless operations, making me a valuable asset for remote projects in management and hospitality sectors.
Hanoi, Vietnam
jan., 2022 - dez., 2024
•
2 anos, 11 meses
Educação
Business Analyst
2024 - 2025
•
1 ano
Vietnam
2024 - 2025
•
1 ano
Computer Science
2022 - 2024
•
2 anos
Vietnam
2022 - 2024
•
2 anos
Hospitality Hotel Management
2018 - 2020
•
2 anos
Vietnam
2018 - 2020
•
2 anos
Qualificações
Computer Science
2024
Aptech
This program provided foundational and advanced knowledge in web development and database management. I gained hands-on experience in HTML, CSS, SCSS, SQL, and UX/UI design, focusing on creating responsive interfaces and efficient database solutions. These skills enable me to deliver seamless user experiences and contribute effectively to remote projects involving web design or database management.
2024
CTH Hotel Management
2022
City Smart Hotel Management (CHM)
This certification provided comprehensive training in hospitality management, focusing on operational efficiency, customer service excellence, and team coordination. Key skills include financial planning, business analysis, and workflow optimization. These transferable skills enable me to excel in remote roles requiring strategic planning, client management, and operational oversight.
2022
Verificações
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