High-Paying Job Opportunity: Cross-Border E-commerce Customer Service

$400-500 USD

Fechado

Publicado

há 25 dias

$400-500 USD

Pago na entrega

We are a professional cross-border e-commerce company seeking to expand our team. We are now hiring a skilled Customer Service Representative based in the Philippines to support our growing business. Job Responsibilities: [login to view URL] Support: Respond to customer emails and address inquiries about products, orders, and services; [login to view URL] Resolution: Handle customer complaints and disputes effectively to improve customer satisfaction and maintain a high account rating; [login to view URL] Management: Gather and summarize customer issues, providing timely feedback to improve conversion rates, repeat purchases, and customer loyalty; [login to view URL] Collaboration: Work closely with the team to optimize service processes and enhance efficiency and quality; [login to view URL]: Record customer feedback and frequently asked questions, and report to the team promptly. Qualifications: [login to view URL] in both spoken and written English, capable of communicating naturally with customers; [login to view URL] sense of responsibility, excellent communication skills, and a customer-centric mindset; [login to view URL] in problem-solving with good learning ability, adaptability, and execution skills; [login to view URL] with common office software like Word and Excel; [login to view URL] with Amazon platform operations is a plus; [login to view URL] work – no need to report to an office. Salary & Benefits: Details about salary and working hours will be discussed via private message or email. We look forward to your application and to working together to deliver exceptional customer service! Proficiency in Chinese is crucial for this role. The candidate will enjoy flexible working hours.

ID do Projeto: 38884099

Sobre o projeto

19 propostas

Projeto remoto

Ativo há 20 dias

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19 freelancers estão ofertando em média $471 USD for esse trabalho

@ameenulhaq66

Hi Streamtools, Thank you for considering my proposal. With over 8 years of experience in Research Writing and Business Analysis, I am well-equipped to assist with your project. I have carefully reviewed the project requirements and am eager to discuss it further with you in chat. I believe my skills and expertise align well with the responsibilities outlined and I am confident in my ability to contribute effectively to your team. I would appreciate the opportunity to connect with you to delve deeper into the project details and explore how I can support your objectives. Regards

$400 USD em 2 dias

4,8

(1652 avaliações)

9,1

@arslanu2

Hi! We are a professional business solutions firm with 10 years of experience in Business Planning, Financial Planning, Sales Planning, Marketing Planning, and a related suite of services. We prepare plans after detailed research while considering real business scenarios and the latest trends. Let’s Discuss the scope of your project to move forward Regards McKenzie Business Solutions

$500 USD em 5 dias

4,9

(70 avaliações)

6,5

@revival786

Greetings! I'm a professional in providing high quality e-commerce writing service. I am a top-rated freelancer with about 15 years of experience, having served about 700 satisfied clients. Please message me to check my portfolio. Thanks, Revival

$400 USD em 3 dias

4,7

(46 avaliações)

6,1

@AwaisChaudhry

Hello, I understand that you're looking for a skilled Customer Service Representative to join your team and enhance customer satisfaction for your cross-border e-commerce business. My experience in customer service, coupled with strong problem-solving abilities and a commitment to delivering excellent support, makes me a perfect fit for this role. I am fluent in English and have a customer-centric approach that will help resolve issues effectively and boost customer loyalty. I am eager to gather customer feedback and collaborate closely with your team to improve service processes and efficiency. I also possess good documentation skills to keep track of customer inquiries and provide insights. My flexibility with working hours can align perfectly with your needs for remote work. Can you share more about the specific metrics you use to measure customer satisfaction? Thanks, Muhammad Awais

$500 USD em 12 dias

5,0

(3 avaliações)

5,4

@eliza019

Hi, I have an M.B.A in Business and Finance form Harvard University, and more than 10 years of experience business and data analysis consultant, I have helped clients take off their business and reach new heights by optimizing the strategy, research, analyzing their market and competitive position, and creating a clear and compelling business plan to articulate their opportunity. I can surely assist you in writing a business plan. Here is what I can write for you in your business plan. 1. Executive summary 2. Opportunity in your field 3. Products and services 4. Execution of your plan 5. Marketing strategies 6. Competitor Analysis 7. Financial plan I will provide you with a financial plan that includes how you'll finance your business, costing and financial projections. It will be a well-planned and well-researched business plan with the financials of up to 5 years. Let's chat to discuss your business. Thank you.

$400 USD em 3 dias

4,9

(19 avaliações)

5,1

@umg536

Hi there , I'm bidding on your project "High-Paying Job Opportunity: Cross-Border E-commerce Customer Service". Let's dive in and have a meeting I am expert in this area. please leave a message on my chat so we can discuss the budget and deadline of the project. I have read your project description and i'm confident i can do this project for you perfectly. Regards, Usama ..

$500 USD em 5 dias

4,9

(10 avaliações)

5,0

@gig8

I am native Chinese and proficient in both English and Chinese (Simplified and Traditional). With high adaptability and strong sense of responsibility, I am confident to provide a good standard of customer support by quick response to enquiry and complaint. I am able to work closely with team to summarize the issues with proper documentation and provide feedback for improvement of services. Please contact for further discussion!

$400 USD em 7 dias

5,0

(1 avaliação)

3,6

@zainabk7

Hello, I’m excited to apply for the Customer Service Representative role. Fluent in English, I excel at communicating naturally with customers, ensuring their needs are met effectively. With experience in handling inquiries, resolving disputes, and managing customer feedback, I’m skilled at improving satisfaction, maintaining high ratings, and driving repeat purchases. I thrive in collaborative environments, working closely with teams to optimize processes and enhance service efficiency. Key Strengths: i) Strong problem-solving abilities with a customer-first mindset. ii) Proficient in Microsoft Word, Excel, and familiar with Amazon platform operations. iii) Adaptable, reliable, and results-driven with excellent documentation and reporting skills. iv) I’m committed to providing exceptional service while contributing to your company’s success. I look forward to discussing how I can support your growing business. Best regards, Zainab

$450 USD em 7 dias

4,8

(5 avaliações)

3,7

@rajeshrolen

Hello Streamtools, We would like to grab this opportunity and will work till you get 100% satisfied with our work. We are an expert team which have many years of experience on Legal, Business Plans, Research Writing, Business Analysis, Business Writing Please come over chat and discuss your requirement in a detailed way. Regards

$450 USD em 7 dias

0,0

(0 avaliações)

0,0

@ValRuizz

I am an analytical and detail-driven data analyst with 4 years of experience. I have a strong background in leveraging advanced data analysis techniques to uncover valuable insights and support data-driven decision-making. My expertise in tools like SQL, Python, and Tableau, coupled with my ability to clean, analyze, and visualize data, allows me to turn complex data into actionable business strategies. I am passionate about delivering high-quality, accurate reports that help drive performance and growth

$450 USD em 7 dias

0,0

(0 avaliações)

0,0

@Chamilas6

Hello I'm kavishka I'm a good writer Im Al hazard worker I can write novel , book write, article write and many works I'm good writer and I finish my work on 4 days

$450 USD em 4 dias

0,0

(0 avaliações)

0,0

@Aman1400

I am confident in my ability to fulfill the role of Customer Service Representative for your cross-border e-commerce company. With extensive experience in customer support, I have successfully handled inquiries, resolved complaints to maintain high account ratings, and improved customer satisfaction. My expertise includes compiling and analyzing feedback to optimize service processes, enhancing conversion rates, and fostering repeat purchases. I have worked collaboratively with teams to streamline workflows, improve efficiency, and ensure high-quality service delivery. Additionally, I maintain detailed records of customer interactions to provide valuable insights for continuous improvement. I am dedicated to delivering exceptional service and adapting to the dynamic demands of e-commerce. My skills and experience align with your needs, and I am ready to contribute to your company's success and growth.

$500 USD em 7 dias

0,0

(0 avaliações)

0,0

@mehzabeenlimu

With my experience in cross-border e-commerce and a deep understanding of the intricacies of customer service, I am unequivocally the right fit for your project. Emboldened by my fluency in English and Chinese, I can effortlessly communicate with your clientele and foster rapport with ease. Up to date with the dynamics of Amazon platform operations, I am poised to convert issues into growth areas that fuel your business' international expansion. My arsenal also extends to my profound problem-solving acumen, honed through years of transforming obstacles into stepping stones. Moreover, I come equipped with an insatiable love for reading -a quality pivotal for vigilantly recording and analyzing customer feedback, ensuring their satisfaction remains at the core of all strategies. My commitment to impeccable work ethics, accountability, and integrity has always fueled my innovation, motivation, and excellence. By partnering with me, you will not only leverage top-notch skills but also a pillared set of values driven by a common purpose: achieving sustainable growth for your company. That's the guarantee Rumana brings to the table!

$450 USD em 7 dias

0,0

(0 avaliações)

0,0

@mwwaqas246

Hi , I’m interested in the Customer Service Representative role you’ve advertised. With my strong communication skills, problem-solving abilities, and customer-centric mindset, I’m confident I can contribute to your team and help deliver exceptional service to your clients. Key Qualifications: Fluent in both English and Chinese, enabling effective communication with a diverse customer base. Experienced in resolving customer inquiries and disputes to maintain high satisfaction ratings. Skilled in summarizing customer feedback and providing actionable insights to enhance loyalty and repeat purchases. Proficient in office tools like Word and Excel; familiar with Amazon platform operations. Adaptable and able to excel in remote work settings with a high level of responsibility. I look forward to the opportunity to discuss how my skills and experience align with your needs. Best Regards,

$800 USD em 10 dias

0,0

(0 avaliações)

0,0

@mohamadzulfitrim

Dear Job Provider, I’m excited to submit my proposal for this project. With a few years of experience, I bring expertise in many skills and a proven track record of delivering quality work on time. I understand the importance of the key requirement or goal from the job description, and I am confident in my ability to meet your expectations due date. My commitment to clear communication and client satisfaction ensures that your project will be in capable hands. I look forward to collaborating with you. Thank you.

$450 USD em 7 dias