Trucking App Development

1. Executive Summary This specification outlines the development of a freight service app designed to connect truck drivers with customers needing logistic services. It will incorporate a wide range of features, including real-time tracking, an insurance option, dispatcher and admin portals, and an enterprise portal, drawing on industry best practices and the functionalities. 2. Introduction • Objective: To develop a comprehensive and user-friendly app that streamlines the process of booking and managing freight services for both individual and enterprise customers, as well as truck drivers. • Scope: The app will facilitate the booking of logistic services, handling of shipments, and provide enhanced functionalities for different user roles including customers, drivers, dispatchers, and administrators. 3. App Features and Functionalities A. Core Features for All Users 1. Real-time Tracking: Users can track shipments in real-time, enhancing transparency and reliability. 2. Integrated Navigation: Incorporate Google maps for accurate truck navigation and route optimization . 3. Digital Document Management: Facilitate digital handling of Bills of Lading (BOL), Proof of Pickup (POP), and Proof of Delivery (POD), including e-signatures. 4. In-app Communication: Enable direct communication between shippers, drivers, and fleet operators via an integrated messaging system and app-to-phone calling. B. Customer (Shipper) Portal 1. Multi-load and Multi-stop Shipments: Allow for single pickups with multiple drops and LTL (Less than Truckload) shipping, with optimized routing for fastest delivery. 2. Patrial load submission: Allow for customers to submit their partial load like boxes, or pallets and received bids from Drivers. 3. Enterprise Customer Features: Customizable for institution and retail customers, including credit lines, invoicing, and team management. 4. Load Cancellation and Rescheduling: Options for canceling or rescheduling loads with applicable charges. C. Driver (Carrier) Portal 1. Load Management: Drivers can view, accept, and manage loads with detailed information, including shipment details and earnings. 2. Wallet and Payment Tracking: Track earnings, payments, and cash collections directly within the app. 3. Vehicle Selection and Preferences: Drivers can select vehicle types and set preferences for loads that best match their requirements. 4. Option for a fleet management: A fleet manager can assign trucks to different loads. D. Dispatcher Portal 1. Load Assignment and Management: Comprehensive tools for assigning loads to drivers, tracking shipments, and optimizing routes. 2. Driver Management: Monitor driver status and manage assignments. E. Admin Portal 1. God View: Full oversight of app operations, user management, roles, features management, and analytics. 2. Security and Compliance Monitoring: Ensure all users are compliant with document expirations and legal requirements. 3. Price management: Smart price management of shipments for different routes, from towns to cities, can change price of an existing order, commission setting on loads or bids. F. Enterprise Portal 1. Bulk Order Management: Streamlined process for placing and managing bulk orders. 2. Advanced Analytics and Reporting: For tracking shipments, payments, and overall performance. 3. Checking all bills, BOL etc with downloadable pdf files. G. Additional Features 1. Insurance Options: Offer various levels of insurance coverage for shipments. 2. Advanced Analytics and App Monitoring: Utilize Apache Spark for analytics and real-time monitoring of app performance. 3. Multi-language and Currency Support: Ensure the app is ready for global deployment with multi-language content and multi-currency support. (Languages needed: Arabic, English, Urdu). 4. Integration of local OTP SMS service, Payment gateway and local electronic bill.