As a Client Success Manager, I successfully managed relationships with 32 clients while overseeing a team of 156 associates.. My focus was on delivering exceptional service, ensuring client satisfaction, and achieving their business goals. I excel at streamlining processes, optimizing team performance, and providing strategic solutions to drive client success. My strong communication and leadership skills allowed me to navigate complex projects and foster productive, long-lasting partnerships.

As a seasoned Team Manager in the dynamic gaming and sports industry, I have successfully led and motivated a talented team to achieve exceptional results. With a focus on fostering a collaborative work culture, I have implemented strategic initiatives to drive performance, optimize operations, and ensure compliance with industry regulations.

Being a dynamic Account Manager in the collections industry, I have demonstrated exceptional leadership skills in overseeing a high-performing team to optimize debt recovery processes and enhance client relationships. Through effective team management and mentorship, I have driven performance excellence, motivated team members to achieve targets, and fostered a collaborative work environment focused on delivering results.