Hello! I am a dedicated customer service professional with over 3 years of experience managing teams and delivering top-tier client support. My background in both customer service and team management has equipped me with the skills to handle high-pressure situations, resolve conflicts effectively, and ensure customer satisfaction. I have a proven ability to lead and mentor teams, streamline processes, and drive continuous improvement in service delivery. My goal is always to provide personalized, empathetic service to every client, fostering long-term relationships and contributing to business growth. Skills and expertise: 1. Exceptional customer service 2. Chat support and personal assistance 3. CRM tools proficiency, i.e, Zendesk, Hubspot, Salesforce, etc 4. Productivity and collaboration tools proficiency, i.e notion, trello, Microsoft OneNote, e.t.c 5. Managing social media pages (Facebook, Instagram, TikTok) 6. Inbound and outbound calling 7. Article and blog writing, SEO management and writing 8. Data entry expert Why Choose Me? Diverse Skill Set: My multifaceted experience allows me to tackle projects from various angles, ensuring comprehensive and effective solutions. Quality Content: I prioritize quality and accuracy in every piece of content, whether it's an in-depth article or a brief social media post. SEO Expertise: I stay updated with the latest SEO trends and techniques to ensure your content ranks high on search engines. Customer-Centric Approach: My customer service background equips me with the ability to understand and address the needs of diverse audiences. Commitment to Excellence: I am dedicated to delivering exceptional results, consistently exceeding client expectations. Services Offered: Blog Posts and Articles Website Content SEO Content Content Creation Customer Service Strategy and Management Let’s Work Together! If you're looking for a dedicated professional to elevate your content and customer service experience, let's connect! I’m here to help you achieve your goals with precision and creativity.