Welcome to My Profile With four years of experience in customer service, property management, and virtual assistance, I’m passionate about taking on new challenges and delivering outstanding results. I’m a quick learner who adapts easily, especially when provided with clear instructions or training. My positive attitude and dedication to excellence ensure I consistently exceed expectations, whether managing properties, supporting customers, or handling administrative tasks. My Experience Includes: - Web Research - Admin Support - Virtual Assistance - Customer Service and Support (Email, Ticket, Chat) - Dispute Resolution - Troubleshooting - Airbnb Co-Hosting - Property Management Tools & Platforms I’m Proficient With: - Office Suites:Microsoft Office (Word, Excel, PDF), Google Workspace (Docs, Sheets, Slides) - Communication Tools:WhatsApp, Slack - Project Management Tools:Dropbox, Asana, Trello, Monday - Customer Support Platforms:Zendesk, Freshdesk - Property Management Tools:Hospitable, Hostaway, Pricelabs (Dynamic Pricing & Calendar Management) Why Choose Me? ✅ Responsive & Reliable: I provide 24/7 support with timely updates. ✅ Proven Results: Increased sales by 80% and reduced complaints by 80%. ✅ Detail-Oriented:I ensure smooth operations and consistently earn 5-star feedback. ✅ Passionate About Your Success:I’m dedicated to helping your business thrive. I am available for full-time roles, working up to 40 hours a week (Monday through Friday or weekends if needed). I’m committed to building strong, long-term partnerships and delivering exceptional service. Ready to elevate your rentals or customer service? Invite me to your project, and let’s create remarkable experiences that drive success!