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Raeed
@raeed6
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System Administrator
$20 USD / Hour
・
Oman (2:01 AM)
・
Joined on March 21, 2021
$20 USD / Hour
・
An experience and client-oriented IT Support professional with expertise in resolution of technical issues and troubleshooting of IT products. Ability to offer resolution as well as options to clients on technical challenges by performing troubleshooting for the best outcome. Proven problem solving and analytical thinking skills, a fast learning curve and in-depth knowledge of Firewall, Computer Software-Hardware Applications and Network etc.
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Experience
IT Support Engineer
Jan, 2020 - Jan, 2021
•
1 year
British Petroleum
Jan, 2020 - Jan, 2021
•
1 year
Responsible for Hardware/Software installation and computer maintenance. Installation and Management of SQL server and Database.
Managing and Maintaining Windows Servers 2008, 2012 & 2016, VMware Servers, Mail Server.
Monitor maintenance agreements, warranties, and site licenses.
Analyses and resolves network hardware, software, and communications problems
Managing and maintaining of backup system with Backup Exec.
Jan, 2020 - Jan, 2021
•
1 year
IT Support Engineer
Feb, 2017 - Jan, 2019
•
1 year, 11 months
Zubair Telecommunications
Feb, 2017 - Jan, 2019
•
1 year, 11 months
Installation and Management of Queue Management System
• Installation and Management of SQL server and database as part of Queue management System.
• Installation and Management of Virtual machines using Hyper-V and VM Ware.
• Managing and Maintaining Windows Servers 2008, 2012 & 2016, VMware Servers, Mail Server.
• Responsible for Setup, troubleshooting, maintenance of existing DMZ, WAN, LAN, VLAN, VPN and
leased line communications.
• Analyses and resolves network hardware, software,
Feb, 2017 - Jan, 2019
•
1 year, 11 months
IT Support Engineer
Feb, 2015 - Feb, 2017
•
2 years
Digital Precision
Feb, 2015 - Feb, 2017
•
2 years
Track computer system issues through to resolution, within agreed time limits.
• Research and identify solutions to software and hardware issues.
• Follow up and solving all issue regarding IP phones.
• Diagnose and troubleshoot technical issues, including account setup and network configuration.
Feb, 2015 - Feb, 2017
•
2 years
Education
Diploma Telecom & Electronic
2009 - 2013
•
4 years
Oman
2009 - 2013
•
4 years
Qualifications
Microsoft Azure Architect Technologies
2020
nTI
Microsoft Azure Architect Technologies
2020
ITIL Certified
2021
NTI
ITIL Certified
2021
Cisco Certified Network Associate (CCNA)
2016
NTI
Cisco Certified Network Associate (CCNA)
2016
Verifications
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