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Mariam M.

@mariammichael5

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Sales Enthusiast | Customer Service Specialist

$6 USD / Hour
Flag of
Nigeria (9:36 AM)
Joined on November 21, 2024
$6 USD / Hour
Hi there! I’m Mariam, a multitasking extraordinaire with over three years of experience wearing many hats (and rocking each one) in Sales & Marketing, Executive Assistance, and Customer Service. Whether I’m closing deals, organizing chaos, or delighting customers, I bring energy, creativity, and a touch of humor to everything I do.
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Experience
Sales Representative
Apr, 2024 - Present
8 months, 30 days
DetrippleM Multishop
Apr, 2024 - Present
8 months, 30 days
Exceeded monthly sales targets by 15% through proactive lead generation and personalized pitches. Generated over 120 qualified leads monthly, increasing client conversion rates by 20%. Negotiated contracts averaging $10,000, securing long-term partnerships. Conducted market analysis, identifying trends that boosted sales opportunities by 25%.
Apr, 2024 - Present
8 months, 30 days
Customer service Executive
Jan, 2023 - Dec, 2024
1 year, 11 months
MaxxBuild Resources
Jan, 2023 - Dec, 2024
1 year, 11 months
*Efficiently handled a high volume of inbound calls, emails, and live chats. *Resolved customer inquiries and complaints promptly and professionally increasing sales by 15% *Accurately processed customer transactions and maintained detailed records. *Collaborated with team members to improve customer satisfaction and operational efficiency. * Adhered to strict quality control standards and met key performance indicators. ption Provided
Jan, 2023 - Dec, 2024
1 year, 11 months
Education
Federal Polytechnic Nekede
2016 - 2018
2 years
Higher National diploma
Flag of
Nigeria
2016 - 2018
2 years
Qualifications
Customer service Expert
2024
Digital Witch community
Customer service and telephone etiquettes
2024
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