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Mariam M.
@mariammichael5
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Sales Enthusiast | Customer Service Specialist
$6 USD / Hour
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Nigeria (9:36 AM)
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Joined on November 21, 2024
$6 USD / Hour
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Hi there! I’m Mariam, a multitasking extraordinaire with over three years of experience wearing many hats (and rocking each one) in Sales & Marketing, Executive Assistance, and Customer Service. Whether I’m closing deals, organizing chaos, or delighting customers, I bring energy, creativity, and a touch of humor to everything I do.
Exceeded monthly sales targets by 15% through proactive lead generation and personalized pitches.
Generated over 120 qualified leads monthly, increasing client conversion rates by 20%.
Negotiated contracts averaging $10,000, securing long-term partnerships.
Conducted market analysis, identifying trends that boosted sales opportunities by 25%.
Apr, 2024 - Present
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8 months, 30 days
Customer service Executive
Jan, 2023 - Dec, 2024
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1 year, 11 months
MaxxBuild Resources
Jan, 2023 - Dec, 2024
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1 year, 11 months
*Efficiently handled a high volume of inbound calls, emails, and live chats.
*Resolved customer inquiries and complaints promptly and professionally increasing sales by 15%
*Accurately processed customer transactions and maintained detailed records.
*Collaborated with team members to improve customer satisfaction and operational efficiency.
* Adhered to strict quality control standards and met key performance indicators.
ption Provided
Jan, 2023 - Dec, 2024
•
1 year, 11 months
Education
Federal Polytechnic Nekede
2016 - 2018
•
2 years
Higher National diploma
Nigeria
2016 - 2018
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2 years
Qualifications
Customer service Expert
2024
Digital Witch community
Customer service and telephone etiquettes
2024
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