Bilingual Customer Service Agent - Remote (work at home)

$250-300 USD

Closed

Posted

2 months ago

$250-300 USD

Paid on delivery

Job Offer: Bilingual Customer Service Agent (English - Spanish) - Remote Work We are a leading company in the car rental sector, currently expanding with a broad network of locations. We are dedicated to providing a quality car rental experience tailored to the needs of our national and international customers. Position: Customer Service Agent (Remote - WORK AT HOME) Job Description: We are looking for permanent staff to work from home as part of our customer service team. Selected candidates will assist our customers in English and Spanish, ensuring a high-quality service experience. 40/hours each week Responsibilities: - Provide remote customer service in English and Spanish (other languages will be valued). - Assist customers throughout the car rental process, answering questions and managing any issues. - Efficiently handle bookings, modifications, and cancellations. - Deliver an exceptional service experience that reflects our values. - Other administrative and support tasks within the customer service area. Requirements: - Advanced level of English and Spanish (additional languages are a plus). - Stable internet connection and adequate equipment for remote work. - Previous experience in customer service, ideally in the car rental or tourism sector. - Ability to solve problems quickly and effectively. - Excellent communication and interpersonal skills. - Capacity to work both independently and as part of a team. Benefits: - Monthly payment: 300 USD. - Permanent contract with professional development opportunities. - Flexible remote work, supporting a healthy work-life balance. - Initial and continuous training in a dynamic and professional environment. If you have strong customer service skills and want to be part of a growing company, we look forward to your application!

Customer Support

Administrative Support

Project ID: 38770295

About the project

29 proposals

Active 26 days ago

Location: Caracas, Venezuela

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29 freelancers are bidding on average $384 USD for this job

@MMURajo10

Hello there, I have fully understood your project requirement, I can work as a Customer Service Agent - Remote (work at home) and I am fluent in Speaking English, I am assuring you I can help with your project. please allow me to work I am ready to start now. Upon checking my profile information if think of me best candidate for your project please hire. Thanks Mohammad Monir

$250 USD in 7 days

5.0

(4 reviews)

4.8

@Lukwence

Drawing from my extensive experience as a Virtual Assistant, I am confident that I possess the invaluable skills necessary for the Bilingual Customer Service Agent position. My fluency in English and Spanish coupled with my ability to adapt quickly would see me deliver superior assistance and personalized customer experiences. Besides, having worked in a similar sector, I have knowledge of the intricacies involved in car rental services and this understanding will allow me to effortlessly handle bookings, modifications, and cancellations efficiently. Additionally, my time management skills and excellent organizational abilities make me an ideal fit for managing significant amounts of customer data while ensuring meticulousness in maintaining these records. As someone who has embraced technology to work remotely effectively; aided by stable internet connection and an adequately equipped workstation, I'm excited about the proposition this role offers contributing virtually to your expanding enterprise. Choosing me means gaining the services of an individual not only proficient technically using virtual tools like email but one who is also genuinely committed to offering the most effective customer support possible. I have a knack for problem-solving which is crucial when dealing with high-pressure situations that may arise in a fast-paced environment.

$300 USD in 30 days

4.1

(6 reviews)

3.8

@blessingi4

I believe am the best person for this position because of the great skills that I have acquired in customer service in my 3 years of experience... good communication skills interacting with customers via phone email and chats, solving complex customers complaints and ensuring their satisfaction.... good with recording transactions and ensuring accurate figures

$500 USD in 7 days

0.0

(0 reviews)

0.0

@marcellag3

Dear Hiring Manager, ⭐️ ⭐️⭐️⭐️ My name is Marcella, I am writing to express my interest in the Customer Service Agent position at your establishment. With a solid background in customer service and a passion for delivering exceptional experiences, I am thrilled at the opportunity to join your dynamic team, particularly in a company known for its dedication to quality in the car rental sector. Having honed my skills in customer service over 3 years, I possess a strong command in English and Spanish by using a translator tool, which I understand is essential for this role. My previous experience in being a case manager has equipped me with the necessary tools to assist customers effectively, ensuring their needs are met throughout the rental process. I am adept at managing bookings, modifications, and cancellations while always striving to resolve any issues that may arise swiftly and efficiently. In addition to my language skills and customer service experience, I have a reliable internet connection and the appropriate equipment for remote work, allowing me to operate smoothly and efficiently. I thrive both independently and collaboratively, making me a versatile addition to your team. Thank you for considering my application. I look forward to discussing how my background and skills can be a valuable asset to your team. Warm regards, Marcella G

$500 USD in 7 days

0.0

(0 reviews)

0.0

@arbu1499

Hello there, I can assist your customers in both English and Spanish, providing quick and effective solutions throughout the car rental process, whether it's answering questions, handling bookings, or managing cancellations. I aim to deliver a high-quality experience that will leave your clients satisfied and enhance their overall journey with your company. I have strong experience in bilingual customer service, including remote work, and I have successfully helped clients in the car rental sector. I’d love to discuss this opportunity further and see how I can contribute to your customer support team. Kind Regards, Arbaz A.

$400 USD in 7 days

0.0

(0 reviews)

0.0

@ExcellencyAmaka

Hello Hiring Manager, This is Janet, a dedicated and hardworking virtual assistant. I am skilled in data entry, web research, telemarketing, excel, general office, calendar management, email management, Microsoft Office, etc. I have gone through the task details and I assure you that I am capable of handling this task very well. I am flexible and have a good communication skill. My priority is to deliver an accurate record, thereby giving you the best customer satisfaction. My services include: - an excellent and accurate data entry - deliver within the time frame - to make you happy at the end. I am ready to resume the project immediately. Please, kindly chat me up for further details. Sincerely Janet

$300 USD in 26 days

0.0

(0 reviews)

0.0

@mariob50

Apasionado por el servicio al cliente y comprometido con crear experiencias positivas que marquen la diferencia. Me especializo en resolver problemas de manera rápida y empática, anticipándome a las necesidades de cada cliente y superando sus expectativas. Con una habilidad comprobada para adaptarme a cualquier sistema. y ambiente, me gusta ayudar estoy para servirles en lo que necesiten.

$350 USD in 7 days

0.0

(0 reviews)

0.0

@achmadainurr

I applied to this company because I need that experience, that's why I want to join your company. Because that is also a skill that I have mastered

$250 USD in 1 day

0.0

(0 reviews)

0.0

@Noorulamin331

Здравствуйте, я понимаю все ваши требования и могу это сделать. Я инженер-программист (обладатель золотой медали) и имею большой опыт работы в качестве IT-эксперта. Я выполню все ваши требования, как вы просили. Пожалуйста, зайдите в почтовый ящик, чтобы я мог начать работать над вашим проектом. С наилучшими пожеланиями

$400 USD in 8 days

0.0

(0 reviews)

0.0

@Lovely2307

Hi Hiring manger, Hope you are doing well! I would like to join your team as customer support executive. I have experince in customer support looking forword to hear from you. Thanks, Neetu Singh

$500 USD in 30 days

0.0

(0 reviews)

0.0

@Cesart15

I´m the best candidate for this position since I have 3 years of work experience in the call center industry; I worked for Alorica at the home appliance department as a tech support, I worked for Contact Center Dominican (CCD) scheduling patient appointment for Moffit Clinics and I´m currently working for USA Veins Clinic at the contact center Synergy. I´m hard worker, an easy going person and I need minimal supervision in my work and beside all of this I´m a fast learner.

$500 USD in 7 days

0.0

(0 reviews)

0.0

@JMJ1225

Having been in the field for over 7 years, I have developed excellent customer support skills that align closely with your requirements. Dealing with diverse clients in an efficient and satisfactory manner is my greatest strength. As a bilingual individual, I am proficient in English and Spanish and would be able to seamlessly assist your national and international customers. Moreover, while a persistent internet connection has become a must during this remote work era, I assure you that I have a stable connection. What sets me apart from others is my demonstrated ability to come up with effective problem-solving solutions fast. In addition , your satisfaction is my main priority and communiation will never be problem as i have served singapore and malaysian clients in similar projects.I may be new to this site but not new to this work. Awaiting for your response Thank you

$300 USD in 30 days

0.0

(0 reviews)

0.0

@ikennachukwuebu1

I have a well verbal and written communication, I can effectively convey information and empathize with customers. I have ability to listen actively allows me to understand customer needs and provide accurate and timely responses, fostering a positive experience. I have a knowledgeable background in handling a variety of customer service matters, resolving issues and listening to inquiries to providing product information and support. The experience i have includes using customer relationship management (CRM) tools to track interactions and follow up effectively, demonstrating my organizational skills and attention to detail. I have a way to understand that customers may be frustrated or confused, and I always approach each interaction with empathy, patience, and a positive attitude. I make it a priority to ensure customers feel heard and valued, leading to a higher level of customer satisfaction and loyalty.

$500 USD in 7 days

0.0

(0 reviews)

0.0

@astrid940

Hello, I woukd like to be part of your company, with over 10 years of customer service experience, I am confident that my skills and ability to assist customers in English and Spanish can be useful, as well as a growing company will do my best to provide outstanding service. Thank you for your attention, looking forward to hearing from you.

$300 USD in 7 days

0.0

(0 reviews)

0.0

@rishabhr46

We are committed to enhancing customer satisfaction and loyalty through exceptional service and operational excellence. With extensive experience in customer service solutions, our team is prepared to deliver quality, efficiency, and consistent support for your customers.

$500 USD in 7 days

0.0

(0 reviews)

0.0

@mesquitagabriela

I offer 20 days of work. With a dedication of 5 hours per day. It can be negotiable for more days. However, I can only dedicate myself from Monday to Friday.

$500 USD in 20 days

0.0

(0 reviews)

0.0

@deibysdarlex2

I specialize in translations, transcriptions, and audio translations from English to Spanish or vice versa. I deliver all my work on time and I am someone with a lot of energy.

$250 USD in 7 days

0.0

(0 reviews)

0.0

@MariaGonzalez25

With a solid proficiency in both English and Spanish, I believe I am the ideal candidate to join your remote customer service team. My name is Belén, and I have accrued extensive experience - over two years' worth - in delivering exceptional customer satisfaction for renowned brands in the U.S market. Notably, my average customer satisfaction rating sits above 95%, a testament to my passion for delivering excellent service experiences across various communication channels including phone, chat and email. What sets me apart is not merely my linguistic abilities, but also my capacity to solve problems with urgency and efficacy while staying proactive and solution-driven. These skills have been honed not only from my work experience but also through facing similar challenges that arise in the car rental or tourism sector. I understand the importance of helping customers feel valued and supported at every stage of their journey with our brand. Finally, I appreciate that working remotely requires discipline, independence, and strong organizational skills - attributes which are second nature to me. If given the chance to serve as your bilingual customer service agent, rest assured that you'll be partnering with a professional who always goes above and beyond to exceed expectations. So let's connect our shared commitment for high-quality service tailored to all customers' needs today!

$750 USD in 30 days

0.0

(0 reviews)

0.0

@aliciaf7

Hola , estoy interesada en este proyecto. Aprendo rápido y tengo bien desarrolla para hablar y tratar con clientes. Espero me consideren para este puesto. Contácteme por favor.

$300 USD in 7 days

0.0

(0 reviews)

0.0

@Arelis66

I would like to present my proposal to offer my services as a freelance virtual assistant in Spanish. With solid experience in administrative management and customer service, I am convinced that I can bring great value to your team and contribute to the growth of your business. I do not speak English, only Spanish, and I can use the English language with artificial intelligence in writing.

$250 USD in 7 days