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Sandile N.
@sandilen1
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Customer Service Expert | Software Developer
$10 USD / Hour
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South Africa (8:42 PM)
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Joined on September 18, 2024
$10 USD / Hour
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I am a versatile and detail-oriented freelancer with over 2+ years of experience in Data Entry, Web Development, and Customer Service. My Computer Science background and hands-on experience in software development and machine learning allow me to bring innovative solutions to every project. I have successfully worked with CRM tools (Salesforce, HubSpot) to manage data, developed websites using HTML, CSS, and JavaScript, and provided top-tier customer support to global clients. Whether you need accurate data management, professional websites, or customer support, I am here to deliver high-quality results within tight deadlines.
Offered IT support to local community members, assisting with software installation, troubleshooting, and basic computer skills.
Helped set up a computer lab for community use, enabling access to digital learning resources.
durban, South Africa
Jan, 2024 - Jul, 2024
•
6 months
Customer Support/Data Entry Specialist
Jan, 2020 - Apr, 2024
•
4 years, 2 months
Mohlala Group of Companies
Jan, 2020 - Apr, 2024
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4 years, 2 months
Analyzed customer data using SQL and Tableau, increasing satisfaction by 15%.
Streamlined reporting processes, reducing generation time by 20%
Managed and cleaned large datasets, improved data accuracy by 40%.
New York, United States
O
Sandile N.
@oogodseen
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Direct Manger
Sandile is the best employee, I have ever had and anytime our contract restarts. he will be the first employee I will recuite on my team again. I hope the best for him ( Hy sandile keep in contact ).
Jan, 2020 - Apr, 2024
•
4 years, 2 months
Technical Mentor
Jul, 2020 - May, 2022
•
1 year, 10 months
Code for Change
Jul, 2020 - May, 2022
•
1 year, 10 months
Provided mentorship to high school students learning basic programming and web development.
Led workshops on HTML, CSS, and Python, helping students build their first websites and simple applications
Nottingham, United Kingdom
Jul, 2020 - May, 2022
•
1 year, 10 months
Education
University of the People
2020 - 2023
•
3 years
Bsc computer science
United States
2020 - 2023
•
3 years
University of South Africa/Universiteit van Suid-Afrika
2019 - 2021
•
2 years
science
South Africa
2019 - 2021
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2 years
Qualifications
Administrative Professional Certification (CAP)
2021
Administrative Professional Certification (CAP)
Accurate data entry, record-keeping, and task management.
2021
Certified Data Management Professional (CDMP
2024
Certified Data Management Professional (CDMP
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Data governance and analytics expertise
2024
Microsoft Office Specialist (MOS) Certification
2022
MOS
Excel, data analysis, and spreadsheet management
2022
Publications
Development
2024
Sandile Ntshangase
The Importance of Development in Society Development is a multifaceted concept that encompasses economic growth, social progress, and environmental sustainability. At its core, development aims to improve the quality of life for individuals and communities, fostering a sense of well-being and empowerment.
2024
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