I have experience as a Reservation and E-commerce for property management and Hotelier. Had worked at the hotel for 10+ years. I have done create and manage OTAs accounts( [login to view URL], Expedia, Airbnb, Agoda, etc) and sync to PMS (site minder, easy booking, buking button etc) and I have experience at the hotel as a senior reservations , Front Office, -My responsible for customer service, handling complaints, reply emails, Payment, rate structures, check-in and check out instructions to guests, maintenance with the engineering team, and cleaning with the housekeeping team also handled review on online agent and social media .I'm familiar with hotel system like VHP, Realta, Opera. From all those things, I can be your Virtual Assistant (reservation & customer service). Can't wait for your opportunity. Regards, Keke D