Moodle, WordPress, Mobile App Support Specialist

Job Post for Freelance Moodle, WordPress, and Application Support Specialist – Setup and Support Phase Position Overview: We are LintechX, an emerging learning solutions company, seeking a trustworthy and skilled Freelance Specialist to assist with the setup, support, and maintenance of our digital systems. This role includes managing Moodle LMS, WordPress, and our organizational mobile application. This is a critical position during the establishment phase of our platform, and we need someone who can handle sensitive systems with professionalism and integrity. Given the level of access to our resources, trust and reliability are essential. We are looking for a professional who will not only deliver excellent technical results but also align with our values as we build a sustainable and efficient digital platform. Key Responsibilities: Setup and Collaboration: Collaborate with our website developers and Moodle specialists to finalize and configure the LMS system. Work closely with our team to set up the organizational mobile application and ensure seamless integration with Moodle and WordPress. Ensure that all systems, including the application, are optimized for our needs, such as automated registration and payment processes. Ongoing Technical Support: Provide technical assistance for resolving Moodle, WordPress, and application-related issues. Regularly update and maintain all platforms to ensure smooth operation. Troubleshoot issues with the LMS, website, or mobile application functionality as they arise. Application Support: Manage updates and bug fixes for the organizational mobile application. Ensure the app is fully functional, user-friendly, and aligned with organizational goals. Provide support to users experiencing issues with the application. Customer Support: Manage user registrations and provide seamless onboarding support for clients. Ensure all client issues are addressed promptly and effectively. System Reporting and Automation: Generate automated progress reports on system usage and course completion. Oversee automated processes, such as the issuance of completion certificates. Requirements: Proven expertise in Moodle LMS configuration, maintenance, and troubleshooting. Strong knowledge of WordPress integration with Moodle. Experience with mobile application support and maintenance, including updates and bug fixes. English at a native level for seamless communication with clients and team members. A high level of customer service orientation and the ability to resolve issues efficiently. Availability to provide support as needed during the setup phase and beyond. The ability to handle sensitive data and system access with utmost trustworthiness and confidentiality. Compensation: Per-service payment model: Payment for each completed user registration and support cycle. Additional compensation for resolving technical issues, performing system updates, or managing application-related tasks. Benefits: As the company grows, there will be opportunities for an expanded role and a more lucrative compensation structure. Work with an innovative team dedicated to transforming the learning technology landscape. Why Trust is Essential: This role involves direct access to critical company systems and resources. The right candidate will not only have the technical skills but also demonstrate integrity, accountability, and discretion. We are entrusting this person with the operation and maintenance of our core platform and mobile application, and their reliability is paramount to the success of our business. Next Steps: Send your resume now Include your proposed rate for services, specifying rates for: Registration and support. Technical issue resolution. Mobile application updates and bug fixes. Note your availability and relevant experience in managing Moodle, WordPress, and mobile applications. We are excited to find a long-term partner who shares our commitment to excellence and innovation in learning solutions. The specialist is expected to be available part-time.