Communication: Verbal, written, and non-verbal communication; public
speaking; presentation skills.
• Office Software: Microsoft Office Suite (Word, Excel, PowerPoint), Google
Workspace.
• CRM Software: Like ZNICRM.
• Leadership: Leading teams, mentoring, conflict resolution, delegation,
decision-making.
• Problem-Solving: Critical thinking, creative problem-solving,
troubleshooting.
• Time Management: Prioritization, multitasking, ability to meet deadlines.
• Emotional Intelligence (EQ): Empathy, self-awareness, managing emotions
in the workplace.
• Customer Service: Handling customer complaints, providing solutions,
maintaining customer relationships.
• Project Management: Planning, budgeting, resource allocation, managing
timelines.
• Remote Communication: Using video conferencing tools (Zoom, Skype,
Google Meet).
• Sales: Lead generation, closing deals, relationship building, territory
management.