Imran Aslam J.

I am a diversified solution provider who's been working in the domains of Customer Service, Operations Management, Customer Relationship Building, Business Development and Email Handling. I've been providing top notch customer services for the past 12 years via phone calls, e-mails and live chat modes to worldwide customers which includes but not limited to ATnT, SHELL, Nike, Adidas, NCR, WPP, DOVER, IMS-Health. For these customers, I have been working with the major OEM's, i.e. IBM, DELL, TOSHIBA, HP, LENOVO, SAMSUNG, APPLE etc. I am capable to undertake projects / Jobs of any magnitude with a dedication to deliver outstanding results within the specified time by providing timely, friendly and proactive services and moreover meeting the defined SLA. My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with the service that sells. I have assisted all types of customers in all types of settings. Moreover, I am an excellent trainer who achieves ongoing success with his team by building morale, maintaining team's self-confidence and training them to build the sale by improving their innate skills. I am fully focused on customer satisfaction and endeavor to maintain long-term healthy relationships with my clients.