Active Listening & Empathy in Live Chat Support

In Progress Posted 5 months ago Paid on delivery

$15-25 USD / hour

In Progress

I'm seeking a customer support specialist with exceptional active listening and empathy skills. Your primary responsibility will be engaging with customers via live chat, addressing their concerns and providing thoughtful, empathetic responses.

Ideal Skills:

- Active Listening & Empathy: Understand and respond to customer needs.

- Problem Solving: Resolve issues efficiently.

- Clear Communication: Convey information understandably.

Experience in customer support, particularly in live chat, is a plus. Your positive attitude and strong time management skills will greatly contribute to our team's success.

Data Entry Customer Support

Project ID: #38610999

About the project

7 proposals Remote project Active 5 mos ago

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Awarded to:

asimatta61's Profile Picture
asimatta61

As a seasoned Chartered Accountant, you may wonder how I can fit into the realm of active listening and empathy. But beneath my financial expertise lies a well-rounded professional who possesses great social intuition More

$15 USD / hour
(1 Review)
1.8
JustinJcob's Profile Picture
JustinJcob

Let my skills speak for you. An experienced customer support specialist with a proven track record in active listening, empathy, and problem-solving. I am ready to start right now and ensure that customer concerns are More

$20 USD / hour
(0 Reviews)
0.0

7 freelancers are bidding on average $18/hour for this job

yahmedyousry's Profile Picture
yahmedyousry

With a deep understanding of the intricacies and fast-paced nature of customer support, particularly through live chat engagements, I am an ideal candidate for this project. My name is Yousra, and I have leveraged my n More

$20 USD / hour
(2 Reviews)
2.5
Rahulyoungchap's Profile Picture
Rahulyoungchap

Drawing from my extensive experience in customer support and my keenness for critical analysis, I firmly believe that I will successfully deliver outstanding active listening and empathy skills for your live chat suppo More

$20 USD / hour
(2 Reviews)
1.1
ajpzn's Profile Picture
ajpzn

I have 6 years of experience working in the FinTech industry, specializing in client services, product management, financial analysis, and mentoring. I have experience in client support via call, live chat, and email. More

$15 USD / hour
(0 Reviews)
0.0
maadikhanswati's Profile Picture
maadikhanswati

As an aspiring professional in the business space, I have continuously honed my skills in active listening, empathy and communication - all necessary avenues of your customer-driven project. Additionally, my experience More

$15 USD / hour
(0 Reviews)
0.0
hephzibahb3's Profile Picture
hephzibahb3

Please see from my profile that I have the necessary skills and experience to get this project done for you immediately. Looking forward to hearing from you

$20 USD / hour
(0 Reviews)
0.0
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