Voip ivr jobs
I'm looking for a professional with expertise in FreePBX and Raspberry Pi 5 to assist me in setting up a VoIP system for educational purposes. This system will be used to teach a course to beginner-level students. Key Responsibilities: - Install and configure FreePBX on a Raspberry Pi 5. Ideal Skills: - Extensive experience with FreePBX and Raspberry Pi. The goal of this project is to create a practical, hands-on learning experience for students interested in VoIP technology.
I'm seeking an expert in AI integration to enhance our PBX (SIP/VOIP) system. This project will involve using AI for tasks such as transcription, appointment scheduling, and order processing. The AI will also need to handle modifications to appointments. Key Requirements: - Integration of AI into our current practice management systems; specifically Best Practice and Dental for Windows. - The AI's role will be multifaceted, including but not limited to: - Transcribing calls and conversations - Scheduling appointments - Processing orders - Adjusting existing appointments - The AI should also have the ability to transcribe and generate letters for my review Ideal Skills and Experience: - Extensive knowledge and experience in AI integration, specifically with PBX sy...
...voice to add a personalized human touch to conversations. Calls will be made using SIM-based calling instead of VoIP for reliability and cost-effectiveness. 1. Lead Management Integration with CRM: Import leads directly from our CRM system. Manual Import: Upload leads using Excel files or CSV format. Manual Entry: Allow users to input numbers manually. 2. Call Modes Manual Calling: Enable users to make calls directly through the app. AI-Powered Automatic Calling: AI should initiate calls on behalf of the user, engaging leads in natural, human-like conversations. - SIM-Based Calling Reliability: Calls are made using SIM-based telephony rather than VoIP to ensure stable connections and avoid dependency on internet quality. Cost-Effective...
...functional AI Voice Assistant tailored for dental clinics. This AI should answer patient calls, book/reschedule appointments, integrate with major dental management software, and port our existing business phone number to a VoIP system. ? This is an urgent project with a hard deadline of 2 weeks. Only apply if you have pre-built AI voice solutions or the ability to execute this quickly. ? How to Apply ? Submit your proposal with: ✅ A working demo or past AI voice assistant project. ✅ Your approach to integrating with dental software (Curve Hero, Dentrix, Open Dental, etc.). ✅ Your VoIP experience & how you will handle number porting. ✅ Estimated timeline & milestones for 2 weeks execution. ✅ Your team composition (if applicable). ✅ Any additional AI features you ...
...cloud-based VoIP server from scratch. This server will replace our current Vonage setup, allowing us to make calls to US customers and candidates from India. Key Features: - The server should support call recording, voicemail, and call analytics. - All features should be reliable and easy to use. Technical Requirements: - The server must be built on a cloud-based architecture. - It should utilize the SIP (Session Initiation Protocol). Ideal Skills: - Extensive experience in VoIP server development. - Proficiency in cloud technologies. - Deep understanding of SIP protocol. - Ability to implement call recording, voicemail, and call analytics features. - Excellent problem-solving skills and attention to detail. Please bid if you are able to deliver a professional and reli...
I'm facing an issue with my 3CX setup. The server is supposed to activate calls directly from the app, but user always have to confirm outgoing call on the app. That step should be eliminated. Ideal Skills: - 3CX Configuration and Troubleshooting - VoIP Systems Knowledge - Network Configuration Understanding Experience: - Previous work with 3CX systems - Proven track record of fixing VoIP issues - Familiarity with automated system call triggers
...handle: - Voice Calling: The AI should be able to engage users in voice conversations, simulating a real human interaction. - Text Messaging: The chatbot should also be able to send and receive text messages, adding another layer of interactivity. - Interactive Voice Response (IVR): The AI should be able to guide users through a series of options, similar to a traditional phone menu. The successful freelancer must have extensive experience in developing AI chatbots, particularly for web-based platforms. Knowledge of IVR systems is a plus. Please note, this project has an NSFW (Not Safe For Work) aspect. Therefore, the ideal candidate should be comfortable working on a project with adult content. Proficiency in creating context-aware conversations will be highly regarde...
...for an experienced network engineer to assist in resolving several issues within my current network setup. My infrastructure includes Ubiquiti and Cisco equipment, and I need help with optimization, IP management, and security. Below are the key details of my network: Current Setup: • Router: Ubiquiti UDM Pro • Switches: 5 Ubiquiti switches, 3 Cisco switches • Access Points: 9 Ubiquiti APs • VoIP System: UCM6308 with 10 Grandstream IP phones and 5 Grandstream SIP speakers • Gateway: Yeastar TG400 • Servers: 2 servers running ERP • Client Devices: 50 computers (static IPs) and various Wi-Fi devices • Subnet: • DNS Issue: Devices with static IPs can only use the internet when manually setting DNS to 8.8.8.8. Problems to Addre...
...your business’s specific needs. Additional Requirements: Seamless voice recognition and natural dialogue capabilities. Ability to handle complex queries or multiple steps in one interaction. Simple user interface for any necessary admin work (e.g., managing call logs or actions). Data security and privacy compliance (GDPR, etc.) if handling sensitive customer information. Ability to integrate with IVR (Interactive Voice Response) systems if necessary. Key Skills Required: Experience with voice bot development and frameworks (Google Dialogflow, Amazon Alexa, Microsoft Bot Framework, or similar). Expertise in speech recognition and natural language understanding (NLU). Familiarity with integrating with CRM systems or appointment scheduling systems. Experience in outbound an...
... Advanced AI-Assisted Features Risk Profiling: AI insights for high-risk clients needing urgent help. Resource Allocation: AI recommendations for better resource planning. Behavioral Insights: AI-driven suggestions for user engagement. 6. Teleconsultation & Voice Features Video Teleconsultation: Secure video calls, appointment scheduling, and shared notes. Voice Search & IVR: Voice commands for service search and an IVR system for FAQs and bookings. Requirements 1. Proven experience in React, design , and Figma/canva. 2. Portfolio showcasing modern website designs, admin dashboards, and feature-rich applications. 3. Experience with AI-driven tools, multilingual chatbots, and video conferencing integration is a plus. Post: 2 No formal "Contract&...
I'm in need of a fluent English speaker with no accent to make calls through VOIP to leads who have already expressed interest. You will be following a script that I provide. An average call lasts about 15 minutes. We can start from $10 per call.
I am looking for an expert in VoIP software development who can help me re-create the entire 3CX platform. We are sick and tried of 3CX continually changing features without talking to partners, so we will build our own. We want to: - Recreate the all features of the current server. - Create a new licensing system we can just use internally to manage systems. - Make feature updates in the future once we establish it as a new product. The new piece of software we create should allow us to upload a backup from an existing 3CX server and restore it. It should also be able to connect to the 3CX Android and IOS apps as well as the new windows app (in the windows store).
I'm looking for an expert to set up a tailored VoIP system for my company. This system should facilitate sales calls while keeping the process streamlined and controlled. Key Features: - **Call Transcription**: I need all calls transcribed. Transcription quality should be sufficient to understand the conversation and identify key points. - **Anonymity of Phone Numbers**: Support staff should not be able to see the real phone number. This is crucial for privacy and security. - **Lead Management**: Support staff will only call when I send them leads. The system should be able to queue leads for calls. - **Initiation of Sales Calls**: Sales calls should be initiated manually by the user, not automatically. This allows for flexibility and control. - **Limited Information**: Suppo...
I'm looking for a professional who can integrate Odoo CRM with our Grandstream UCM 6302 VOIP system for a small office call center. Key Responsibilities: - Integrate Odoo CRM with Grandstream UCM 6302 - Set up call logging and recording - Implement click-to-dial functionality from the CRM During the calls, I want the following information to be captured in the CRM: - Call duration and time - Customer notes and tags - Call outcome and status The ideal freelancer for this project should have: - Extensive experience with Odoo CRM - Proficient skills in VOIP integration, specifically with Grandstream UCM 6302 - Previous experience in setting up systems for call centers - Strong understanding of customer relationship management systems - Ability to implement and configure...
I need a developer with expertise in VoIP technology and Android development to create a VoIP call function for an Android terminal. - Type of Calls: The function should support both voice and video calls. - Integration: This VoIP functionality needs to be integrated with a specific custom-developed application. Ideal candidates should have a strong background in VoIP and Android development, with proven experience in app integration. Knowledge of video calling technology and experience working with custom-built applications will be highly advantageous. Please, provide examples of relevant past projects in your bid.
...the server side). • JavaScript (Node.js for platform integration). • Knowledge of REST API for integration of third-party services. 4. Machine learning: • Basic understanding of model training, especially in the area of ​​speech processing. • Working with TensorFlow, PyTorch libraries. 5. Integration with telephone systems: • Experience with automatic calling services: • Asterisk, SIP, VoIP. • Possibility of integration of CRM systems. 6. Experience in creating communication scripts: • Development of dialogue chains. • Creation of “human-like” communication. Positions to look for: • NLP engineer / AI engineer. • Developer of voice bots. • Developer of dialogue systems. • Machine learnin...
I am seeking a professional with expertise in WHMCS and FusionPBX to develop a custom WHMCS module. This module should provide comprehensive integration with FusionPBX for billing purposes. The essential functionalities include: - Automated Invoicing: The module should generate and send invoices a...apply them to respective accounts. - Automatic CDR Collection: Call Detail Records (CDR) should be collected and processed automatically for billing. - Client Portal Access: Clients should be able to access their billing information and invoices through the client portal. The ideal candidate for this project should have extensive experience with WHMCS and FusionPBX, and a solid understanding of VoIP billing systems. A portfolio demonstrating previous similar projects will be highly adv...
Searching for a native Portuguese speaker to make calls through VOIP to leads in Brazil who have already expressed interest. You will be following a script that I provide. An average call lasts about 15 minutes. We can start from $10 per call. This position can potentially be permanent.
Project Overview We aim to develop a mobile application similar to Rebtel that enables users to make international calls at reduced costs. The app will leverage VoIP technology and will be designed for both Android and iOS platforms. The solution will also integrate seamlessly with Magnus Billing for customer management and allow routing of calls from our server to partner companies that handle the call termination. Key Requirements Mobile Application Development Platforms: Android and iOS. Features: Dialer functionality for seamless calling. User-friendly interface with an appealing and intuitive UI/UX design. Backend Integration Connect the mobile application to a backend server. Integrate the Magnus Billing system for customer management. Install and configure the Magnus Bill...
I'm in need of an experienced VOIP professional who can set me up with a reliable, high-quality route for making VOIP calls to Asia, specifically India, China and Japan. The primary focus is on call quality, as I need to ensure that the calls are clear and uninterrupted. Key Requirements: - Provision of a high-quality VOIP route, compatible with free Android applications like Zoiper. - Ensuring calls are made with open Caller ID. - Ability to deliver consistent call quality without significant drops or delays. Ideal Skills: - In-depth understanding of VOIP technology and call routing. - Experience with setting up VOIP services on Android applications. - Knowledge of the telecommunications landscape in Asia, particularly India, China and Japan. P...
I'm in need of a fluent English speaker with no accent to make calls through VOIP to leads who have already expressed interest. You will be following a script that I provide. An average call lasts about 10 minutes. We can start from $10 per call.
...Twilio SIP integration. Identify the root cause of the failure when phone participants attempt to join. Implement a robust solution to enable seamless phone integration into the conference platform. Requirements: - Strong experience with Node.js and Express.js. - Expertise in LiveKit and Twilio SIP technologies. - Practical knowledge and experience with the Twilio CLI. - Familiarity with VoIP systems and troubleshooting communication protocols. - Ability to collaborate via GitHub for project management and source code access. - Good communication skills for discussing the current setup and proposed solutions. Let’s make this project a success together! If you have the expertise to solve this issue and are excited about the potential for future collaboration, p...
We are looking for a skilled VoIP engineer or network specialist to help us optimize and redesign our current telephony network to improve resilience, scalability, and efficiency. Below is a detailed description of our existing setup and what we aim to achieve. Current Setup We currently operate 50 FreePBX systems, each connected to a dedicated SIP trunk with the capacity for 32 simultaneous calls. Each FreePBX system is responsible for managing 40 registered softphones, meaning a total of 2000 softphones are connected across the network. The FreePBX-trunk pairing is fixed, and each FreePBX is bound to its SIP trunk exclusively. All devices (FreePBX systems and softphones) are on the same local network, so connectivity between them is not an issue. If one of the SIP trunks fails, t...
Hello Sophia, Please translate attached file by January 21st. Let me know if you need more time. Thank you, G
I'm in need of a fluent English speaker with no accent to make calls through VOIP to leads who have already expressed interest. You will be following a script that I provide. An average call lasts about 10 minutes. We can start from $10 per call.
...leader in providing innovative IT solutions and services to businesses of all sizes. Our offerings include security and compliance products, VOIP phone systems, ERP solutions, IT managed services, and network security assessments. We’re committed to delivering exceptional value and building strong relationships with our clients. What We’re Looking For: We are seeking a motivated and results-oriented Technical Sales Consultant to join our team. The ideal candidate will have: 3-5 years of successful sales experience, preferably in technology or IT services. Strong ability to sell one or more of the following services: Security & Compliance Products VOIP Phone Systems Enterprise Resource Planning (ERP) Solutions IT Managed Services Network Security Assessmen...
...Entry: Record all leads and appointments in our provided Excel templates. -Quality Assurance: Each appointment will be evaluated for validity before payment is released. Requirements: -Bilingual Fluency: Must be able to speak and write English and Spanish proficiently. -Equipment: You must provide your own computer, headset, and reliable internet connection. -Phone Software: We will provide phone/VOIP software for making calls. -Telemarketing Experience: Previous experience is a plus, but we also welcome driven individuals looking to build their telemarketing skills. Compensation: -Pay Per Appointment: $20 per valid appointment. -Performance Incentive: $25 per valid appointment if you achieve 10 or more appointments in a single week. Schedule: -Fully Freelance: Work on you...
I'm in need of a fluent English speaker with no accent to make calls through VOIP to leads who have already expressed interest. You will be following a script that I provide. An average call lasts about 10 minutes. We can start from $10 per call.
...like "Supports three 4K monitors" 5) Use-case image as background (1500 x 1500 @ 300dpi+) Blended background with an office setting showcasing one of our products 6) Use-case image as background (1500 x 1500 @ 300dpi+) A blended background showing one of our Mini PCs on a coffee table in a theater like setting. 7) Use-case image as background (1500 x 1500 @ 300dpi+) Something that relates to VoIP telecom., like a meeting room with people and a video teleconference + FreePBX logo. 8) Feature background (3000 x 600px @ 300dpi+) A landscape image with a customer focused positive customer care representative. 9) Feature background (3000 x 600px @ 300dpi+) A landscape image image promoting pride that our product is assembled in USA Color Schema: Light (Bright) and Neut...
I'm looking for a talented freelancer to help develop and integrate an AI voice agent for customer service. This agent will need to handle inbound calls, make outbound calls, and...handle inbound calls, make outbound calls, and provide information and answer FAQs. Key Responsibilities: - Development and integration of AI voice agent with Russian native systems - Building infrastructure from scratch, in collaboration with my team - Prioritizing integration with Sipnet, with potential for other VoIP tools Ideal Skills and Experience: - Experience with AI development, particularly voice agents - Familiarity with customer service automation - Proficiency with VoIP tools, especially Sipnet and Cardtel - Russian language skills will be highly preferred - Able to build infra...
I need a API links professional to help me connect my VoIP phone system to my REX CRM. The primary purpose of this integration is to automate call logging. This will save time and reduce manual errors, allowing for more accurate call records. Key Responsibilities: - Connect VoIP system with REX CRM - Ensure automation of call logging - Maintain seamless integration with customer profiles within CRM Ideal skills for this project would include expertise in VoIP systems, REX CRM, and experience with CRM-telephony integrations. Understanding of call logging processes and customer profile management is a plus. The ultimate goal is to streamline our call management processes and enhance our overall efficiency.
...Description: I am looking for a professional with expertise in FreePBX to design and implement a complete VoIP phone system that integrates with a Call Flow Design interface for easy management of call flows. Requirements: Installation and Configuration of FreePBX: Basic system setup. Addition and configuration of SIP trunks. Configuration of extensions and call groups. Integration with Call Flow Design: Implementation of a graphical interface that allows intuitive creation and management of call flows (e.g., drag-and-drop functionality). Ensure that the created flows are immediately applicable and functional on FreePBX. Additional Features: Implementation of an auto-attendant (IVR) configurable via the Call Flow Design interface. Support for integration with t...
...Provide a detailed forensic report with timestamps, recovered data, and actionable insights. - Ensure data integrity and legal admissibility for future use in investigations or court proceedings. Required Skills: - Proven experience in digital forensics and data recovery. - Expertise in tools like Cellebrite, Magnet AXIOM, Oxygen Forensics, or similar. Strong knowledge of telecom protocols (SS7, VoIP, LTE). - Ability to recover data without direct device access using cloud backup or network records. - Familiarity with ethical hacking techniques and legal standards in data recovery. - Excellent report writing skills. Preferred Qualifications: - Certification in Certified Forensic Computer Examiner (CFCE), GIAC Certified Forensic Examiner (GCFE), or equivalent. - Background in te...
...and potential troubleshooting. Requirements: Proven experience in AI development, particularly in setting up AI assistants or chatbots with real-time capabilities. Strong coding skills in Python, JavaScript, or other relevant languages for AI integration. Experience with lead generation systems, CRM integrations, and AI-driven customer service tools. Familiarity with voice recognition technology, IVR systems, and automated calling functionality is a plus. Detail-oriented, with the ability to ensure smooth interactions and high-quality user experiences. Strong problem-solving skills and a proactive attitude towards improving system efficiency. How to Apply: Please submit your resume and a brief portfolio or description of relevant projects you've worked on. Include any spec...
I'm facing issues with my VoIP network, specifically with RTP audio problems occurring randomly. I need a seasoned network professional with extensive VoIP and IPT experience to help troubleshoot these issues. Key Responsibilities: - Troubleshoot and diagnose VoIP network issues, specifically RTP audio problems. - Configuration and setup of my network using Mikrotik. - Provide ongoing network support and maintenance. Ideal Skills and Experience: - Proven experience with VoIP and IPT services, particularly in troubleshooting. - Strong problem-solving skills. - Excellent knowledge of network configuration and support. - Prior experience with Mikrotik. - Ability to work under pressure and handle complex network issues.
I'm in need of a network expert with extensive VoIP and IPT experience. The main focus will be on the configuration and setup of my network, as well as troubleshooting and support. Ideal Skills and Experience: - Proven experience in VoIP and IPT - Strong troubleshooting skills - Excellent understanding of network setup and support
I'm looking for a skilled developer experienced with the ACULAB SDK to create a voice communication system with the following features: - Call Recording - Interactive Voice Response (IVR) - Auto-dialing The ideal freelancer should have prior experience in developing similar systems, understanding of voice communication protocols, and proficiency in using the ACULAB SDK.
...much or as little as you want, between 9 AM EST and 8 PM EST. Key Responsibilities: - Make outbound calls to door-to-door (D2D) business owners. - Introduce an innovative solution designed to modernize and enhance D2D sales team success. - Share follow-up materials, like videos and examples, to generate interest. - Schedule 30-minute demo calls with decision-makers. Tools Provided: - Professional VOIP software for seamless call handling. Ideal Candidates: - Sales professionals of all experience levels seeking a flexible schedule. - Individuals with self-motivation and outstanding communication skills. - Those excited about working on commission and eager to maximize their earnings. - This role is perfect for anyone looking to earn extra income, whether full-time or as a side h...
We are setting up Odoo for our company and looking for someone who can set up Voip service. We are looking for a professional who already has experience with Odoo, if this project goes well, many more collaboration opportunities could be created
...billing/payment problems - Offering technical support for mobile app users. - Providing product/service information for new sales and closing them. - Scheduling appointments. Ideal Skills: - Excellent communication skills - in english and be very fluent in english. - Problem-solving skills - Experience in customer service and must be able to be super friendly with customers. - Familiarity with VoIP systems -Must be good with excel, words, docs. Please note that specific admin tasks have not yet been defined, and will be many different admin tasks. we are looking for someone who wants to work and can wear multiple hats at anytime, doing whatever tasks given them. we are looking for someone reliable and can work at any given schdeule moment.. no excuses and no excepti...
I'm...generation website for my VoIP business phone service. The site should be optimized for high search engine visibility (SSO) and designed with a strategy to maximize traffic. Key Features: - Contact forms: To capture potential leads - Live chat: To engage visitors and answer queries in real-time - Customer Testimonials: To build trust and credibility Content Assistance: - Service Descriptions: Crafting compelling descriptions of our VoIP services - Case Studies: Showcasing our success stories and customer experiences Ideal Skills and Experience: - Proven experience in lead generation website development - Strong SEO knowledge and track record - Excellent web design skills - Content creation expertise, particularly in tech and service sectors - Familiarity with ...
I'm looking for a cost-effective solution for an interactive voice response (IVR) system or a business phone menu that can handle multiple functionalities and is scalable for global use in the future. Key Requirements: - The system should support both Australian and Philippines phone numbers initially, with the capability to expand globally as the business grows. - It should be an affordable option without compromising on quality. - The IVR system will need to cater to all aspects of the business: customer support, sales inquiries, and serving as an information hotline. Desired IVR Functionalities: - Call Routing: Efficiently directing calls to the appropriate department or team member. - Voice Recognition: Implementing an interactive element that allows for us...
...for a developer to create a VoIP Auto Caller application for me. This application should be able to make calls to a specific list of Toll-free IVR numbers and navigate through the IVR system automatically to reach the Balance Enquiry step. Key Features: 1. Input of Toll-Free numbers to call. 2. Capability to upload a plain text file with 1,000 to 10,000 account details for balance enquiry. 3. The application should make a call for every data field in the uploaded file and input the account number and pin automatically. The response from the balance enquiry should be saved next to each corresponding field. The software needs to be compatible with Windows. The ideal candidate should have extensive experience in VoIP application development, familiarity with ...
...for a developer to create a VoIP Auto Caller application for me. This application should be able to make calls to a specific list of Toll-free IVR numbers and navigate through the IVR system automatically to reach the Balance Enquiry step. Key Features: 1. Input of Toll-Free numbers to call. 2. Capability to upload a plain text file with 1,000 to 10,000 account details for balance enquiry. 3. The application should make a call for every data field in the uploaded file and input the account number and pin automatically. The response from the balance enquiry should be saved next to each corresponding field. The software needs to be compatible with Windows. The ideal candidate should have extensive experience in VoIP application development, familiarity with ...
...for a developer to create a VoIP Auto Caller application for me. This application should be able to make calls to a specific list of Toll-free IVR numbers and navigate through the IVR system automatically to reach the Balance Enquiry step. Key Features: 1. Input of Toll-Free numbers to call. 2. Capability to upload a plain text file with 1,000 to 10,000 account details for balance enquiry. 3. The application should make a call for every data field in the uploaded file and input the account number and pin automatically. The response from the balance enquiry should be saved next to each corresponding field. The software needs to be compatible with Windows. The ideal candidate should have extensive experience in VoIP application development, familiarity with ...
...for a developer to create a VoIP Auto Caller application for me. This application should be able to make calls to a specific list of Toll-free IVR numbers and navigate through the IVR system automatically to reach the Balance Enquiry step. Key Features: 1. Input of Toll-Free numbers to call. 2. Capability to upload a plain text file with 1,000 to 10,000 account details for balance enquiry. 3. The application should make a call for every data field in the uploaded file and input the account number and pin automatically. The response from the balance enquiry should be saved next to each corresponding field. The software needs to be compatible with Windows. The ideal candidate should have extensive experience in VoIP application development, familiarity with ...
...for a developer to create a VoIP Auto Caller application for me. This application should be able to make calls to a specific list of Toll-free IVR numbers and navigate through the IVR system automatically to reach the Balance Enquiry step. Key Features: 1. Input of Toll-Free numbers to call. 2. Capability to upload a plain text file with 1,000 to 10,000 account details for balance enquiry. 3. The application should make a call for every data field in the uploaded file and input the account number and pin automatically. The response from the balance enquiry should be saved next to each corresponding field. The software needs to be compatible with Windows. The ideal candidate should have extensive experience in VoIP application development, familiarity with ...
Overview: We are seeking an experienced VOIP and MVNO expert to design and develop a comprehensive VOIP application for Android and iOS platforms. The platform will automate the end-to-end process, including client onboarding, package selection, payment processing, and delivery of services. The project will integrate with APIs provided by us to streamline the workflow. ### Project Scope: The VOIP app should include the following functionalities: #### 1. Client Onboarding and User Management - Seamless sign-up and login process for users. - Support for social login options (Google, Apple, etc.). - User dashboard to manage account details and services. #### 2. Package Selection and Customization - Display of multiple VOIP and MVNO service p...
I'm looking for an expert who can set up an Inbound IVR system for my customer support. The IVR will be used to handle incoming calls, directing them to the appropriate department or providing pre-recorded answers to common queries. Key requirements: - Experience in setting up IVR systems, particularly for customer support - Ability to integrate the IVR with existing Helpdesk software - Knowledge of best practices for IVR design to ensure user-friendly experience I expect the freelancer to understand the nuances of customer support IVR systems and deliver a setup that optimally assists in managing incoming calls.
