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Abdul W.
@abdul0586
5.0
3
1.8
1.8
100%
Customer Support | Leads Generation | Social Media
$6 USD / Hour
・
Pakistan (4:57 AM)
・
Joined on June 15, 2024
$6 USD / Hour
・
As your dedicated virtual assistant, I specialize in a variety of administrative tasks to streamline your workflow
Virtual Assistant Services:
Scheduling & Coordination: Effortlessly manage appointments and meetings.
Email & Calendar Management: Stay organized and never miss an important message or event.
Travel Arrangements: Seamlessly plan and book your travel itineraries.
Presentation & Report Preparation: Create polished and professional documents.
In-Depth Research: Gather insights to support your projects and decisions.
Customer Support Expertise:
With a strong background in customer service, I can help you:
Deliver Exceptional Service: Ensure every client feels valued.
Resolve Inquiries & Complaints: Handle issues with professionalism and care.
Foster Positive Relationships: Build trust and rapport with clients.
Provide Technical Support: Assist users with technical challenges effectively.
Excel Mastery:
Let me handle your data with my advanced Excel skills:
Data Analysis: Transform raw data into actionable insights.
Informative Reporting: Create clear, concise reports that inform decision-making.
Task Automation: Streamline repetitive processes for efficiency.
Complex Spreadsheets: Build tailored solutions using advanced functions.
Why Choose Me
I’m here to help you save time, boost efficiency, and achieve your goals—whether you're an individual or a business. Let’s work together to elevate your productivity!
Customer support representative / customer success officer
Jun, 2019 - Present
•
5 years, 6 months
Ferotec
Jun, 2019 - Present
•
5 years, 6 months
I am working as a Team lead in the Customer support field where I manage all the team coordination and report accordingly. I am responsible for the managerial escalations and deals with complex cases using my knowledge base and skills to empathise and sympathise the users.
Lahore, Pakistan
Jun, 2019 - Present
•
5 years, 6 months
Education
University of the Punjab, Lahore
2021 - 2023
•
2 years
MBA marketing
Pakistan
2021 - 2023
•
2 years
Qualifications
CA inter
2020
ICAP
I have done CA(charted accountancy) inter and I am expert in accounting, auditing and taxation issues.
2020
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