Project Summary: Request Management System
Objective:
Develop a simple, user-friendly online request management system to handle different types of requests, such as maintenance and purchase requests. The system should include role-based access control, approval workflows, and basic analytics.
Key Functionalities:
User Management & Authentication:
Users can register and log in with roles:
Requester (can submit requests)
Department Manager (can approve/reject requests)
Engineering Manager (final approval and assignment)
Passwords should be securely stored (hashed).
Session-based authentication to restrict access.
Request Submission:
Dynamic form with the following fields:
Auto-filled: Requester Name, Department, Date & Time, Sequential Request Number (per department).
User Inputs:
Area (dropdown, multi-selection)
Line (dropdown, multi-selection, filtered by Area)
Room (dropdown, multi-selection, filtered by Line)
Equipment (dropdown, multi-selection, filtered by Room)
Priority Level (dropdown, single selection)
Description (text field)
Attachment (optional file upload)
All fields (except attachment) are mandatory.
Approval Workflow:
Requests are submitted by any user but require approvals as follows:
Department Manager:
Approve, Reject, or Comment (send back to requester)
Editable approval
Engineering Manager:
Approve, Reject, or Assign to Section Head (with auto-tracking of assignment date/time)
Notifications for approvals/rejections (email + platform notifications).
Request Tracking & Status Updates:
Requests should have statuses:
Pending
Under Process (after Engineering Manager approval)
Completed
Status changes should trigger notifications.
Dashboards & Reporting:
Basic dashboard with the following insights:
Request counts (by status, department, and priority)
Average lead time (from submission to completion)
Filter requests by department, category, status.
Export reports to Excel/PDF.
Access Control:
Only authorized roles can approve/reject requests.
Unauthorized users should see appropriate error messages.
Custom request forms based on department/role.
Technology Preferences:
Web-based (accessible via PC & mobile).
Simple UI with minimal complexity.
Hosted online for real-time access.
Suggested stack: Node.js ([login to view URL]), MongoDB (or simple JSON storage), HTML/CSS/JS for frontend.
Expected Deliverables:
Fully functional web application with all mentioned features.
A user-friendly dashboard for tracking and approvals.
Secure authentication and authorization system.
Documentation on how to use and maintain the system
Hello,
I understand you're looking to create a simple and user-friendly online request management system that effectively handles various types of requests such as maintenance and purchase requests. My approach will involve building a robust system with role-based access for Requesters, Department Managers, and Engineering Managers, ensuring secure user authentication and a seamless approval workflow. The dynamic form for request submission will be designed to simplify user inputs while capturing all necessary data effectively.
I'll incorporate a comprehensive dashboard that tracks request statuses and provides basic analytics to enhance decision-making. Notifications will keep users informed of request updates, ensuring a smooth communication flow among all roles. With a suggested technology stack of Node.js, MongoDB, and a responsive UI, this system will be both efficient and easy to use.
What specific reporting metrics and analytics are you looking to include in the dashboard for the request management system?
Thanks,
Muhammad Awais
Hi There,
I am excited to propose my development of a simple, user-friendly online request management system tailored to your project requirements. The system will handle different types of requests, such as maintenance and purchase requests, with role-based access control, approval workflows, and basic analytics.
I can develop this exactly as you need. Best quality work assured.
Regards
Khorshed
Hello,
I understand that you need a Request Management System that is user-friendly and handles various requests like maintenance and purchase requests. My approach will focus on creating a secure, role-based access system that allows users to register and log in according to their roles. I will develop dynamic forms for easy request submission, ensuring all necessary fields are included and mandatory, with the proper workflow for approvals by department and engineering managers.
I will also implement a robust tracking system for request statuses, along with notifications for any updates. A basic dashboard will provide insights into request counts and lead times, and I will ensure the application is accessible via both PC and mobile. Your suggested stack fits perfectly, and I am ready to deliver a complete solution that meets all your requirements.
What is the timeline you have in mind for this project, and are there any specific features you would like to prioritize?
Thanks,
Shamshad
Dear Yaqoub,
I am thrilled to propose my services for your project on Request Management System. With my expertise in PHP, MySQL, JavaScript, and Software Architecture, I am confident in delivering a top-notch online system that meets all your requirements.
Your project sounds like a fun challenge! Developing a user-friendly system with role-based access control, approval workflows, and analytics is right up my alley. I can ensure secure authentication, dynamic form submissions, and a sleek dashboard for tracking and approvals.
Before we dive into the technical details, I would love to know: Do you have any specific design preferences in mind for the user interface of the system?
Looking forward to the opportunity to work together on this exciting project.
Warm Regards, Kanika
Hi There,
I’m excited to offer you a 25% discount on developing a custom Request Management system for your business. With over 7 years of experience in system design and workflow automation, I specialize in creating efficient, streamlined solutions that enhance your team’s productivity and organization.
I will design and develop a tailored Request Management system that helps you handle, track, and manage all incoming requests, whether for support, services, or internal processes. The system will be fully customizable, offering features like automated routing, status tracking, notifications, and reporting to ensure smooth operations.
Let’s connect to discuss your requirements, and I’ll deliver a fully optimized and scalable Request Management system tailored to your needs.
Best regards,
Sohail Jamil
Salam,
I developed a ready-made web solution that controls workflow with different steps and authorisation. it's very similar to your demand
It also integrate with Google Maps API.
I used .net with HTML and CSS.
You can check it in Portfolio (workflow activity).
Looking forward to work with you.
Regards
⚠️I WILL PROVIDE MY PAST WORK IN PRIVATE CHAT⚠️
Dear client, I have experience in building web-based applications like this request management system. I understand the importance of making a simple and user-friendly system for different request types. I can create a dynamic form with all the fields you need, like Area, Line, and Equipment, with drop-downs that change based on previous selections. I can also ensure that only authorized roles can approve or reject requests, which is important for security.
The approval workflow is something I have handled before, and I can set up notifications for each status change, like Pending, Under Process, and Completed. For the dashboard, I can add features to show request counts and average lead times with filter options. I will also make sure the system is accessible via both PC and mobile, with a simple UI.
I know how to implement session-based authentication and secure passwords using hashing. I will make sure the system works for real-time access and also provide exportable reports. Thanks.
Hello Yaqoub,
We went through your project description and it seems like our team is a great fit for this job.
We are an expert team which have many years of experience on PHP, JavaScript, C# Programming, Software Architecture, MySQL
Let's discuss your project further! We can quickly finalize the timeline and budget during a call or chat. Looking forward to your message!
Regards
Hi Yaqoub A.
I am Leo Yeung from Hong Kong who has over 8 years of experience in Software development.
I'm really pumped about this opportunity! I have checked your job description for Request managment . I recently led a project with similar challenges and nailed it. I am very proficient in C# Programming, JavaScript, Software Architecture, MySQL and PHP, and I'm ready to bring my skills and energy to your project.
I can deliver you 100 % satisfied result within your deadline. I would be delighted to have a brief chat to discuss the project further. Thank you for considering me for this opportunity, and I look forward to working together with you on this project.
Let's achieve your goal together!
Best regards,
Leo Yeung
Hello,
I'd be excited to help you build this user-friendly request management system. To better understand your needs, could you clarify the following?
Do you need any specific features for tracking attachments or handling large file uploads?
Are there any existing tools or systems you'd like this new system to integrate with?
Will there be any additional customizations required for specific departments beyond the provided form fields?
With 12+ years of experience in web development and a focus on building seamless, secure systems, I am confident in delivering a tailored solution that meets your needs. I'll ensure the system has role-based access, real-time updates, and insightful reporting to streamline the entire request process.
Looking forward to collaborating on this project.
Warm Regards,
Shabee
Hi,
We went through your project description and it seems like our team is a great fit for this job.
We are an expert team which have many years of experience on PHP, JavaScript, C# Programming, Software Architecture, MySQL
Please come over chat and discuss your requirement in a detailed way.
Thank You
hi please send me message to start it now and i am ready to start it now.
Hello sir I am ready to start this native php website and I have done many websites in php with php admin panel so please send me message to start discussion right now and I will give you daily updates in your app because I do full time working here so please send me message to start it now and I am ready to do any customization in website.
Hi Mate, Thank you for your job posting!
I am confident in your project, I am sure I can provide the best result for your project.
I have rich experience in Software Architecture, PHP, C# Programming, JavaScript and MySQL
I don't like ramble like others. I am ready to start working right now.
Looking forward to hearing from you.
Best regards
Jorge
Hi,
Your job post for Request managment caught my eye because it aligns perfectly with my skill set. Having thoroughly reviewed the requirements, I am confident in my ability to deliver high-quality results for your project.
My expertise in PHP, JavaScript, C# Programming, Software Architecture, MySQL makes me a strong candidate for this position.
If you think I’m a good fit, please start a chat so I can ask a few questions to better understand your needs.
Sincerely,
Yasir
Hey,
I have already made such management project for my company using Django and ReactJS.
I can even show it to you so I am confident that I will complete your project.
Lets discuss more in details in the chat.
Warm Regards
Abhishek Verma
Hi Yaqoub A.!
We went through your project description and it seems like our team is a great fit for this job.
Here’s why I’m the right fit for your project:
✅ Experience: I’ve successfully worked on projects requiring PHP, JavaScript, C# Programming, Software Architecture, MySQL for clients in Saudi Arabia and beyond.
✅ Skill Alignment: My proficiency in PHP, JavaScript ensures I can meet your expectations efficiently and effectively.
✅ Results-Oriented: My focus is always on delivering measurable outcomes that drive success for your business.
Lets connect in chat so that We discuss further.
Thank You
Hi, there
With a wealth of experience in both front-end and back-end development, I understand the importance of building a streamlined and user-friendly online platform.
As a seasoned Lead Developer, I have successfully designed and implemented various systems characterized by high-performance, scalability, and security.
My expertise in authentication systems ensures that your users' information will be securely stored and session-based authentication will provide controlled access to different roles.
You can also rely on me to deliver a fully functional web application with accurate data analytics for informed decision making as well as clear documentation for ease in system use and maintenance.
Trust me to provide end-to-end support during the entire project lifecycle, from design to deployment.
Let's revolutionize your request management process together!
Hi, Yaqoub A.
I am thrilled about the opportunity to collaborate on your project! With extensive experience in Software Architecture, C# Programming, JavaScript, PHP and MySQL, I bring a professional skillset and a deep commitment to delivering exceptional results. I am constantly striving for growth, and this project presents an exciting opportunity not only to apply my expertise but also to push boundaries and deliver even greater value to your vision.
What sets me apart is my dedication to every detail of a project and my passion for delivering value. I aim to exceed expectations and ensure your vision is realized. When you work with me, you're not just hiring a developer – you're gaining a reliable partner who will stand by you every step of the way.
Please send a message to discuss more regarding this project. I’d be delighted to explore how I can contribute to your success.
Thank you,
Ivan
I am ready to start the project asap.===>>>
Dear client.
I have carefully reviewed your proposal.
As a MERN stack expert, I am confident in this project.
This project is straightforward to me.
If you message me, we can discuss timeline and start work right now.
Thanks.
Brain.
