Hello There,
I read your project description and reviewed your impressive and interesting Upwork profile. I can handle your IT infrastructure in a better way.
I have over 10 years of experience as an IT System Administrator and manage technical support for End-user issues, Windows, MAC, and Linux-based infrastructures, and software solutions.
Ability to plan, install, configure, and optimize the IT infrastructure to achieve high availability and performance consistently.
Work experience with IT MSPs based all over the world to provide support to their respective clients.
My background includes over a decade of experience managing technical support for diverse IT infrastructures, including Windows AD-DC, GPO, file share, Microsoft O365, VoIP (3cx, Grasshopper, Vicidial), Backup management (Veeam, Dropbox), Print Server, DNS, DHCP, FTP, NTP server, WSUS Server, PSA & RMM tools (Datto, Syncro, Atera, Ninja, ConnectWise, Splashtop, ManageEngine, Autotask), monitoring tools (Check_MK, Nagios, ELK stack), Virtualization Technology (VMware ESXi, Hyper-V, Proxomox), Rsyslog, Antivirus server, and end-user tech support.
For more discussion let's connect over the chat...
Thanks,
Rajesh Singh