Part-time Italian Customer Service Position -- 2

In Progress Posted 2 months ago Paid on delivery
In Progress

I'm in need of a native Italian-speaker for a part-time customer support role, working cca maximum 1 hour a day.

Work description and inhouse communication is in English, so you have to understand and be able to communicate with us in English as well.

The calls you'll have to make to our customers will be in Italian only.

Responsibilities will primarily include:

- Managing customer interactions through both email and phone.

- Responding within a three-hour window from the time of customer contact.

- Primarily handling billing inquiries.

The most suited for this role are those with:

- Proficiency in Italian

- Excellent customer service skills

- Experience with billing inquiries

- A fast yet detailed approach to their work.

Experience in a similar role will be favorably looked upon but is not strictly necessary.

Customer Support Customer Service

Project ID: #38765866

About the project

3 proposals Remote project Active 2 mos ago

Awarded to:

pulaphuca

Hello, I’m excited to apply for the part-time Italian Customer Support role. As a native Italian speaker with a strong command of English (Level C1), I believe I could provide the high level of service you’re looking More

€6 EUR / hour
(0 Reviews)
0.0

3 freelancers are bidding on average €5/hour for this job

varundeepkashyap

With my vast range of skills in verbal and written communication, I am confident I would excel in this part-time Italian Customer Service role. As a seasoned voice artist and translator, I not only possess native-level More

€4 EUR / hour
(0 Reviews)
0.0
rishhabhv

I provide top-notch customer support, efficient client management, and expert social media handling to elevate your business. From 24/7 assistance and personalized client interactions to creating and managing engaging More

€4 EUR / hour
(0 Reviews)
0.0