I appreciate your feedback, but I must address several inaccuracies in your claims. Firstly, it's important to clarify that I delivered all required files as agreed, yet you ghosted me after receiving them. This left me without the opportunity to address any concerns you might have had regarding their content.
Regarding the specific elements you mentioned—Phasing, Scheduling, Waste Management, and Environmental Control—these were all included in the files provided. It seems there was a misunderstanding or lack of thorough review on your part, as you failed to recognize that these components were indeed present.
Moreover, your comments about communication are misleading. I was always prompt in my responses and open to discussions, but it became difficult when you stopped communicating altogether. The request for additional payment was directly related to your repeated demands for revisions, which were not part of our original agreement.
Lastly, your decision to file a formal complaint is unfortunate, especially considering the work was delivered and documented according to the project requirements. I hope this clarifies my position and sheds light on the reality of the situation.