Dear Client,
As an expert in Odoo solutions, I would like to present my proposal to investigate and solve this problem comprehensively.
I will perform a close examination of the Odoo activity logs to identify any errors, warnings, or unexpected behavior that may provide more information about what is occurring.
I will examine the point of sale (POS) settings and verify that all settings such as invoice numbering sequence, payment methods, and data synchronization are set correctly.
I will evaluate data integrity, checking for discrepancies between POS records and the main Odoo system, related to inventory, customers and invoices.
I will analyze in depth the possibility that it is a security or fraud problem, reviewing the access permissions to the POS and the security policies implemented.
I will explore any eventuality of integration or synchronization issues between the POS and the Odoo server.
I will determine if there are data conflicts or unexpected behavior in the system that may be generating these types of logs.
I will provide specific recommendations to improve your POS setup and resolve any integration or synchronization issues.
I will implement additional security controls, such as two-factor authentication and more detailed activity logs, to prevent the recurrence of these types of incidents.
I will perform a thorough reconciliation of inventory movements and sales to ensure data integrity.
Sincerely,