As a highly organized and detail-oriented Virtual Assistant, I specialize in providing comprehensive support that helps businesses thrive. With a strong background in data entry, email management, calendar management, and social media management, I ensure that operations run smoothly and efficiently.
My expertise extends to marketing automation, task management, online research, and community engagement, allowing me to contribute to both administrative tasks and customer-facing activities. Additionally, I have a proven track record in legal virtual assistance, where I handle research, document preparation, and writing to meet high academic and professional standards.
Having worked with diverse industries, I’ve gained valuable experience in project management, travel arrangement, and file organization. I am proficient in various tools like Trello, Slack, Hubspot, Mailchimp, Salesforce, Buffer, Canva, Hootsuite, Google Worksuite, etc.
Whether it’s managing your inbox, supporting marketing initiatives, or helping with customer service, I am committed to delivering top-quality work that drives success.
Let’s connect and discuss how I can assist in achieving your business goals!
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Erfaring
Legal Virtual Assistant
aug., 2024 - nåværende
•
5 måneder, 8 dager
Naos Simulations
aug., 2024 - Nåværende
•
5 måneder, 8 dager
Conducted in-depth research to deliver high-quality academic content.
● Collaborated with a team to write, edit, and proofread essays, articles, and
dissertations.
● Delivered case studies that are plagiarism free and compliant with academic
standards.
Toronto , Canada
aug., 2024 - nåværende
•
5 måneder, 8 dager
Administrative Virtual Assistant
jun., 2020 - jan., 2024
•
3 år, 7 måneder
Regan Fashion Store
jun., 2020 - jan., 2024
•
3 år, 7 måneder
● Provided general administrative support, such as managing calendars, scheduling meetings, handling emails, and organizing files.
● Handled data entry tasks and document preparation to support marketing initiatives and client communications.
● Assisted with travel planning and logistics for business trips, coordinating all necessary arrangements.
Lagos, Nigeria
jun., 2020 - jan., 2024
•
3 år, 7 måneder
Customer Support
aug., 2018 - mar., 2020
•
1 år, 7 måneder
Royal Spring Chops
aug., 2018 - mar., 2020
•
1 år, 7 måneder
● Provided call, email, and chat support to clients, ensuring timely responses and resolving inquiries with a 95% satisfaction rate.
● Created and managed support tickets using Freshdesk, following through to resolution while maintaining clear communication with customers.
● Handled customer complaints and troubleshooting, resolving issues efficiently to enhance client retention.
Lagos, Nigeria
aug., 2018 - mar., 2020
•
1 år, 7 måneder
Utdanning
Ekiti State University
2018 - 2024
•
6 år
LL.B
Nigeria
2018 - 2024
•
6 år
Kvalifikasjoner
Developing Quality Customer Service Skills
2024
Alison
As a customer service representative, I developed a good attitude and was able to handle pressure that arose when trying to solve issues for Customers.
2024
Verifikasjoner
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