Am a virtual Assistant with 2yrs experience, I have good experience in using CRM software like Trello, Apollo, Zendesk and more to assist company's and solve customer's problem.
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Erfaring
General Virtual Assistant
feb., 2023 - des., 2023
•
10 måneder, 3 dager
Intern TedX
feb., 2023 - des., 2023
•
10 måneder, 3 dager
*Answered telephone calls and emails to take messages, provide information and schedule appointments.
*Supported clients through personal document management, calendar organization and collateral preparation for meetingd.
*Performed Data Entry accurately within tight deadlines.
feb., 2023 - des., 2023
•
10 måneder, 3 dager
Customer Service/Support Representative
jun., 2021 - jan., 2022
•
7 måneder, 1 dag
ADEJ Data
jun., 2021 - jan., 2022
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7 måneder, 1 dag
*Provided exceptional customer service through regular follow-up calls, emails, and chat support.
*Utilized CRM Software to track customer interactions, update accounts information, generate leads, manage email lists and schedule campaigns.
*Using email marketing automation platforms like MailChimp, Apollo, HubSpot and CRM Software.
*Attended scheduled training sessions, departmental meetings, and company events to build expertise and promote company image.
jun., 2021 - jan., 2022
•
7 måneder, 1 dag
Utdanning
Public Health
2021 - 2024
•
3 år
Nigeria
2021 - 2024
•
3 år
Science Laboratory Technology
2014 - 2016
•
2 år
Nigeria
2014 - 2016
•
2 år
Kvalifikasjoner
Technical Support Fundamentals
2023
COURSERA
IT Support and troubleshooting.
2023
Customer Relationship Management (CRM)
2023
UDEMY
Using CRM tools like HubSpot, Zendesk, Clickup and more.
Developing good relationship with customers and communicating effectively to solve customer problem.
2023
Verifikasjoner
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