As a Virtual Executive Assistant and Customer Relations Representative, I have honed my skills in providing exceptional support and service to clients and stakeholders. In my role, I managed a variety of administrative tasks, including scheduling appointments, organizing meetings, and maintaining communication channels to ensure seamless operations. My experience in customer relations involved addressing inquiries, resolving issues, and building rapport with customers, which significantly enhanced client satisfaction and retention rates. I have also contributed to streamlining processes and improving efficiency, all while demonstrating strong communication, problem-solving, and organizational skills. In addition, I have a Bachelor of Business Administration (BBA) in Marketing from the National University of Modern Languages, where I gained a solid understanding of business administration, market research, consumer behavior, and digital marketing. My previous experience as an Assistant Sales Manager at Handtec and an Assistant Coordinator at CVSP further developed my leadership and presentation skills. I am passionate about helping customers, learning new things, and advancing my career in Freelancing.