hemelkhan92s profilbilde
@hemelkhan92
Medlem siden 19. juni 2013
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hemelkhan92

Pålogget Avlogget
HI! My name is Golam and I am an experienced virtual assistant with various skills. An outstanding reputation, excellent communication, and a 24/7 response are a must for success. The ability to deliver high-quality, pleasant service is vital to me; that is precisely what you will get when you hire me. I work hard to ensure that your products and services are the best! I am good at handling problems and being proactive and reactive to new situations. I hope to learn more through every task I take up. I have learned a lot about assisting and satisfying customers' needs. I also understand how to value and use time to its full potential. I provide top-notch services, including: • Administrative support • Web research • Social Media Management • Property Management • Public Relation • Human Resource Managemnet • Recruiting • Appointment Setting & Scheduling • Data Management & Entry • Calendar Management • Project Management • E-mail Management • Customer Support (Voice Call, Video Call, Chat & E-mail) • Telemarketing • Bookkeeping • Lead generation Please don't hesitate to contact me for more information about my professional profile. Thanks
$5 USD/hr
6 omtaler
3.7
  • 100%Jobber fullført
  • 98%På budsjett
  • 98%Punktlighet
  • 10%Gjenta ansettelsespris

Porteføljeartikler

Nylige omtaler

Erfaring

Property Manager

Apr 2023

Managing all major short term rental platform including Airbnb, VRBO and [login to view URL]

Customer service executive

Feb 2023 - Mar 2023 (1 month)

Communicate with customers who have escalated issues to determine the beneficial resolution and ensure timely follow-up to verify that complaints have been addressed and satisfied. Collaborate with colleagues to determine areas for improvement, review departmental performance, and develop ideas for better customer service. Maintained a seamless record of efficient staffing with proactive responses to employee sickness, turnover, and unreliable attendance.

Admin, PR And Social Media Manager

Mar 2021 - Apr 2023 (2 years)

Communicate with guests and invite them to the show. Send them the proper equipment before the show starts Makes calendar invitations to schedule for the upcoming guest Research and generate leads to reach guests Upload audio and videos Manage admin works, including managing accounts, data entry, presentations, etc. Handle customers query Handle Admin works

Customer Service Executive

Jan 2017 - Dec 2018 (1 year)

Communicated with customers to ensure product understanding, answer questions, and facilitate conflict resolution. Maintained a clean and orderly store by continuously organizing displays and proactively addressing areas that needed restructuring.

Utdannelse

BSc Hons in Finance and Human resources management

2014 - 2017 (3 years)

Kvalifikasjoner

ACCA (2019)

ACCA

Completed ACCA

Sertifikasjoner

  • Preferred Freelancer Program SLA
    93%
  • Freelancer Orientation
    80%

Verifiseringer

  • Facebook tilkoblet
  • Foretrukken Frilanser
  • Betaling verifisert
  • Telefon verifisert
  • Identitet verifisert
  • E-post verifisert

Mine toppferdigheter

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