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Victor Ebhodaghe U.

@Rexium

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Executive/Administrative Virtual Assistant

$10 USD / time
s flagg
Nigeria (2:49 a.m.)
Ble med juni 17, 2024
$10 USD / time
Efficient Executive & Admin VA helping businesses streamline tasks, improve productivity, and save time.
Verifikasjoner

Portefølje

Portefølje

12447061
12447057
12447050
12445978
12447061
12447057
12447050
12445978
Endringer lagret
0.0 · 0 Reviews
Anmeldelser
Ingen omtaler å se her!
Erfaring
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Performed administrative tasks, document management, and report development for various departments. Managed calendar, email, and itinerary, handling 40+ calls and 30+ emails daily. Ensured client deliverables were met on time by monitoring 10+ project deadlines and coordinating task completion across 3 teams. Elevated client experience by providing timely support, achieving a 95% satisfaction rate through phone calls, emails, and live chat platforms.
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Improved first-call resolution rates by 25% through active listening and tailored solutions. Assisted 200+ customers monthly in navigating online resources, boosting self-sufficiency by 40%. Maintained 95% accuracy in providing updated company policies, procedures, and promotions. Managed 3+ channels (phone, email, live chat) with an average response time under 2 minutes. Handled high-pressure situations professionally, resolving 98% of disputes in the first interaction.
s flagg
Warri, Nigeria
jun., 2017 - apr., 2023
5 år, 10 måneder
Utdanning
Ambrose Alli University
2017 - 2022
5 år
Bachelor of Science in Chemistry
s flagg
Nigeria
2017 - 2022
5 år
Kvalifikasjoner
In-Demand IT Skills Certified
2024
Digital Witch
Successfully completed the In-Demand IT Skills Training, where I gained valuable expertise in key IT and VA areas essential for today's digital landscape. The training covered a range of topics. This certification reflects my commitment to staying ahead in the fast-evolving tech field and equipping myself with the skills needed to deliver efficient and high-quality IT support. I’m now ready to leverage these skills to help businesses solve technical challenges and optimize their operations.
2024
Certificate of Achievement - Virtual Assistant
2024
ALX Africa
I am proud to have successfully completed the 8-week Virtual Assistant Program with ALX Africa. This intensive course equipped me with essential skills in administrative support, time management, communication, and the use of key digital tools to enhance productivity and efficiency. I am now well-prepared to provide exceptional virtual assistance to help businesses and executives streamline operations and reach their goals more effectively.
2024
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