Voip pbx ivr jobber

Preciso de um app VoIP em react-native para conectar no meu servidor asterisk para comunicação entre os ramais por audio e vídeo

...Maintain records of interactions and outcomes. Speech-to-Text Conversion: Convert audio from the calls into text format for analysis. High accuracy in transcription for better response management. Customizable Responses: Based on responses received, the BOT should be able to engage in pre-determined dialogues or escalate based on the campaign's needs. Requirements: Experience with dialer systems, IVR BOTs, or similar call automation setups. Strong skills in speech recognition and text-to-speech integration. Ability to handle datasets and storage solutions for call data. Experience with integration on different platforms and telecommunication APIs. Duration: 2 weeks If you have experience in these areas, please apply with examples of similar projects you’ve complete...

I'm looking for an expert to design engaging and informative Amazon A+ content for three of our Mini PCs, and also a user-friendly, minimalistic Amazon Store. Key Elements: - Highlight the unique features of our Mini PCs in the A+ content. This includes their compact size, high processing power, energy efficiency and its applicability (eg. Home Automation, VoIP Server, Media Server, Office and Home Use) - Design the Amazon Store with a user-friendly and minimalistic theme. Ideal Skills: - Proven experience with designing Amazon A+ content. - Strong understanding of tech products, specifically Mini PCs. - Excellent design skills with a focus on user-friendly and minimalistic aesthetics.

I'm seeking an expert in VICIdial installation who can also assist with the integration of SIP trunking services. - The project mainly involves the installation of VICIdial - Subsequent to the installation, I require a professional who can seamlessly integrate SIP trunking with the system. Ideal candidates should have vast experience with VICIdial and SIP trunking. Knowledge in VOIP support and configuration is essential. Please note, there is no need for configuration assistance beyond the SIP trunking integration.

I'm seeking an experienced Android Kotlin developer to help me fix a VOIP calling bug in my app. Key Requirements: - Expertise in handling VOIP issues - Ensuring smooth call functionality - Quick turnaround - Prior experience with similar tasks

Join us for an exciting project! We’re looking for a skilled professional to configure our VOIP Yeastar Call Centre / HubSpot systems and seamlessly integrate them with our ATS / CRM Ceipal via an open API. This is a fantastic opportunity to showcase your expertise, work with a dynamic team and make a meaningful impact on our operations. If you have proven experience in ATS / CRM / VOIP setups and API integrations, we’d love to hear from you! We have full access to the Yeastar Call Centre, HubSpot and Ceipal open API documentation and are looking for a skilled professional to build a seamless, real-time integration between these systems. Key Integration Requirements: - Call logging in Ceipal / HubSpot - Click-to-dial from Ceipal / HubSpot - Automated contac...

We are seeking a skilled professional to assist in setting up and configuring a Yeastar device for internet-based calling. This is a one-time project where the selected expert will need to: Identify and Recommend a Suitable Calling System: Find and recommend an effec...to make and monitor calls from any location worldwide using the Yeastar device. Install and Configure the System on Yeastar Device: Ensure the device is correctly installed and set up, with full configuration to allow seamless call monitoring, recording, and access from different locations. Requirements: Proven experience with Yeastar devices and similar call system installations. Knowledge of VoIP systems and protocols. Ability to guide us through the setup process and provide ongoing support as needed during ins...

I am experiencing configuration errors with my Asterisk and VoIP setup, specifically with the dial plan. The main issue is incorrect call routing. I need an expert who can troubleshoot this issue, identify the root cause, and implement the necessary fixes. Ideal skills and experience for the job: - Extensive experience with Asterisk and VoIP - Strong understanding of dial plan configuration - Proven track record of resolving call routing issues - Excellent problem-solving skills - Ability to work efficiently under pressure

...logging of calls - Configure screen pop-ups on incoming calls - Setup an auto-dialer and voice broadcasting - Enable call transfer functionality to forward calls to other representatives - Integrate voicemail system for missed calls - Implement automatic call recording for quality assurance - Provide detailed call analytics and reporting within Salesforce - Set up an Interactive Voice Response (IVR) system - Enable custom caller ID for different departments or agents - Send real-time notifications for missed calls and voicemails - Create a system for call escalation to higher-level support - Support for automated outbound call campaigns You will need: - Extensive experience with Asterisk 18 - Proficient skills in Salesforce - Prior work with CTI Connectors - Knowledge in setting...

I'm looking for a top-tier MCA-based CRM, similar to , with a twist - it needs to be a fully-fledged SaaS. The CRM should cater to three primary user roles: the Sales team, Marketing team, and Customer support team. Key Features: - Best in Class CRM - New A.I Qualifying Tool - Pre-Built Marketing Automations - Email/SMS Marketing - Deal flow Pipeline - Integrated Phone Dialer - IVR Phone System - Drag & Drop Website Builder - Call Tracking - Next-Gen Analytics & Tracking - Outbound/Inbound Calling - Power Dialer - Reputation Management - Appointment Automation - Unified Messaging - Lead Management - Social Media Poster - Training Center - One On One or Team Zoom Onboarding This needs to be a 'Plug & Play' system, accommodating: - Unlimited Contacts - Unl...

I'm looking for an expert for Vicidial and configure it with GoIP for VoIP call routing. Key Requirements: - GoIP setup for VoIP call routing - Experience with Asterisk and Vicidial Additionally, I need security measures for the SMS Gateway. Specifically, implementing IP whitelisting to ensure only approved IP addresses can send and receive messages. Ideal Skills: - Asterisk PBX configuration - Vicidial setup and management - GoIP configuration - SMS Gateway security measures implementation

I'm seeking a professional to enhance my ...Connect. This system should come equipped with an interactive voice response (IVR) facility capable of dynamic interactions based on user input. Key Requirements: - IVR System: The IVR should allow users to enter a code. Upon doing so, the relevant account screen should pop up in Salesforce and a technical support case should be created automatically. - Call Center Setup: A full-fledged call center setup integrated with Salesforce and Amazon Connect is necessary. Ideal Skills and Experience: - Proficient knowledge and experience in Salesforce - Experience with Amazon Connect - Familiarity with setting up IVR systems - Understanding of technical support case creation in Salesforce - Ability to configure dynamic ...

I'm looking for a dedicated customer service professional fluent in Nepali and Hindi, to assist with sales support over the phone. The role does not require the use of specific tools or software as there's no need for CRM software or VoIP tools. Ideal candidates for this project should: - Be native or fluent in Nepali and Hindi - Have previous experience in phone-based sales support - Possess excellent communication skills - Be sales-oriented and customer-friendly - Be able to handle general inquiries If you have a proven track record in sales support and meet the language requirements, I would love to hear from you.

I'm looking for a skilled voice artist to record Arabic voice prompts for a customer support IVR system. The tone of the recording should be professional and formal. The project will include both greetings and sign-offs, so attention to detail and a clear, crisp delivery is essential. Ideal skills and experience for the job: - Native Arabic speaker with clear pronunciation - Experience in voice recording, particularly for IVR systems - Ability to deliver a professional and formal tone - Detail-oriented, able to include all specified greetings and sign-offs The project will include 10 voice prompts. The final audio files should be delivered in MP3 format. The voiceover should be in Modern Standard Arabic. The voice artist should be male. Please use the following accent...

...Android, iOS, and Web platforms. The system should utilize our AI voice agents with a broad range of capabilities. Key AI Voice Agent Functionalities: - Voice Recognition & Personalization: The AI should be able to recognize users' voices and personalize interactions accordingly. - Smart Task Execution: The AI should be capable of performing tasks based on user requests. - Interactive Voice Response (IVR) System: The system should be able to guide users through menus and options using voice commands. - Voice Recognition: The AI should be able to understand and process voice inputs. - Natural Language Processing: The AI should be able to comprehend and respond to user queries in a natural, conversational manner. - Automated Responses: The AI should be able to provide pre...

I'm looking for a VoIP expert who can help me add new features to my current VoIP system, specifically a voicemail feature. Key Requirements: - Expertise in VoIP systems - Ability to implement new features - Experience with configuring custom voicemail settings The ideal candidate will know how to set up the voicemail to meet my specific requirements. This includes the ability to implement custom greeting messages and ensure the voicemail is accessible via the web. Skills and Experience: - Proven track record with VoIP systems - Strong technical skills - Excellent problem-solving abilities - Good communication skills for explaining technical concepts in an easy to understand way. The goal of this project is to enhance my VoIP system with a mo...

I need an expert to integrate my Asterisk IP PBX with WhatsApp for receiving customer support calls via SIP. This project involves both setting up new WhatsApp accounts and integrating with existing ones.

I need an expert in Twilio to configure my Voice and Calls settings. The project involves integrating this configuration with my existing CRM system. so total you need 4 VOIP physical phone need to be configured with EXT 101, 102, 103, 104 with internal calling ext to ext and outbound and incoming calls as well?

I need a few enhancements to my calling and messaging app. Calling Feature: - The call quality needs improvement. - I want to add a call recording feature. Messaging Feature: - Enable multimedia messaging is a necessity. User Interface: - I want to improve the navigation of the app. Ideal Skills: - Experience in VoIP development for improving call quality. - Knowledge in implementing call recording features. - Proficiency in enhancing messaging capabilities, specifically multimedia messaging. - UI/UX expertise for improving app navigation. Please note, this project does not involve a complete redesign of the app, but rather targeted improvements to certain features and the user interface.

I'm dealing with intermittent connection drops on my Asterisk system, which is running on a cloud-based service. Ideal Skills and Experience: - Proven expertise in diagnosing and resolving Asterisk connectivity issues. - Experience working with cloud-based Asterisk services. - Strong understanding of SIP protocols and VoIP networks. - Excellent problem-solving skills and attention to detail.

I’m working on a project that aims to automate calls, including answering, processing speech-to-text (STT), generating responses with GPT, and converting text-to-speech (TTS). Here’s my setup: - Skyline PBX Account: I have a Skyline account with a phone number, username, and password. - Issabel: Using Issabel to manage calls, connect Skyline PBX, and handle SIP configurations. - Python for Call Handling: I need Python to interact with Asterisk, answer calls, and handle STT/TTS and GPT processing. Current Issues 1. Asterisk ARI Compatibility: - I found ari-py, but it’s outdated and works only with Python 2. - Tried asyncari, but faced numerous compatibility issues with anyio and ARI event handling. 2. Goal: I need to connect Pyt...

I'm in need of a Twilio expert who can setup a phone system for me. Key Requirements: - Setup of Twilio for phone usage - Configuration for voicemail setup - Ensure voicemails are accessible via a web portal Ideal Skills: - Extensive experience with Twilio - Knowledge of VoIP systems - Proficient in setting up and configuring voicemail systems

...meet or exceed KPIs related to customer acquisition and service quality. Ideal Skills and Experience: Proven track record in sales or business development, preferably in a subscription-based or seasonal services industry. Excellent verbal communication skills with a personable, professional demeanor. Strong knowledge of CRM systems for managing lead pipelines and customer data. Experience with VoIP systems, as all calls will be conducted virtually. Ability to thrive in a fast-paced environment, maintaining high energy and attention to detail. This role is ideal for someone who is goal-driven, adaptable, and eager to contribute to a growing team. If you are a sales-minded communicator with experience in business development, we’d love to hear from you....

...- Call recording: The system should have the capability to record calls for quality assurance and training purposes. - Real-time analytics: The dialer should provide real-time analytics to monitor call performance and make adjustments as needed. - Automated call distribution: The dialer should automatically distribute calls to available agents to optimize efficiency. - VoIP integration: The system must be compatible with VoIP services for cost-effective and reliable call delivery. - Customer data import: The dialer should allow easy import of customer data from various sources to streamline operations. - Customizable scripts: The dialer should support customizable call scripts to guide agents during calls. - Time zone adjustments: The system should adjust call times based ...

...Payment gateway integration for credit card processing). Messaging and live chat functionality with creators. Private media exchange (photos, videos). Scheduling and booking system for live video or phone calls. Notifications and alerts system. Privacy controls for users and creators. Backend: Server-side logic to support: Real-time messaging and media exchange. Phone call integration through VOIP or similar services. Detailed user and creator dashboards with activity history, balance, and earnings. Payment processing and transaction history. Content moderation features (reporting, blocking, etc.). Automatic commission calculation for creators' earnings. Compliance with local regulations, particularly regarding adult content, payment processing, and data privacy (GDPR, etc...

I'm in need of a skilled Genesys Cloud developer with expertise in system integration. The primary focus of this project will be Modifying existing genesys IVR caller (web based) and add custom SIP URL Ideal Skills and Experience: - Proven experience with Genesys Cloud - Strong system integration skills - Familiarity with connecting CRM systems, ERP systems, and internal databases - Excellent problem-solving skills - Ability to work independently and meet deadlines. Please note that specifics about which systems need integration and the functionalities for the integration are yet to be determined. Therefore, flexibility and adaptability will be key.

...these calls is to drive requests for call backs and sales. These people have received emails from our company and have clicked on them so we know they have shown some interest. We have their name and phone number along with company and industry they work in so we can provide the person working on the calls with details relating to benefits of our product for their industry. Must have your own VoiP phone system to call from. Key Responsibilities: - Making sales calls to prospects - Collaborating with me to develop a compelling sales script - Utilizing customer demographics to tailor the sales pitch - Tracking call outcomes in the CRM system - Qualifying leads based on initial conversations Ideal Skills: - Prior experience in sales and telemarketing - Familiarity with Zoho CRM...

Im looking for VOIP callers, they need to speak english in 100%

...understanding of how to design user interfaces that cater to different user types. - Discussion Forums: I need the website to include chat capabilities and discussion forums. This would require knowledge of integrating reliable and secure communication tools within the website. - Calling Feature: The website will also need a calling feature. Experience with implementing voice over internet protocol (VoIP) or similar systems would be beneficial. Skills and Experience: - Proven experience in website design, specifically for EdTech platforms is a plus. - Strong knowledge of creating user profiles and interfaces. - Prior experience integrating chat capabilities and discussion forums into a website. - Familiarity with implementing calling features on websites. - Excellent understandi...

I'm seeking a 3D artist to create low-poly models of standard network and computer equipment. The models should include: - Home router - Rack mount router - Rack mount switch - Full size rack - Half-height rack - Wireless access point - PC computer - Laptop computer - Tablet - Mobile phone - VOIP phone - Monitor - Keyboard - Mouse - Printer - Server - Firewall Device - Network Attached Storage - UPS Battery Backup - Patch Panel - Cable Modem - Surge Protector All models should be compatible with Unreal Engine 5.4.4 upon delivery, meaning no conversion steps should be necessary. The textures need to be moderately realistic, though the models themselves will be low-poly. Equipment should be designed to look like realistic, non-branded equipment. Please use standard industrial...

...Functional Prototype of an Automatic Call Management System with IVR Project Objective: The goal is to develop a functional prototype of an automated call management system using Twilio. This prototype will allow for the reception and queuing of incoming calls, agent assignment with call recording, and real-time supervision. The system will manage both incoming and outgoing calls, ensuring a smooth customer experience and optimizing the call center workload. It is important to note that this is a functional prototype that will not have access to a database, nor will it be integrated with other systems. However, it must rely on Twilio TaskRouter for its functionality, particularly for managing call distribution and routing. IVR Call Flow with Twilio (Prototype) Customer:...

I'm in need of a professional to set up a VoIP phone system for my business. The system should incorporate specific features such as call recording, voicemail to email, and an auto-attendant. Key Requirements: - Set up a VoIP system for 1-5 phone lines - Implement call recording feature - Configure voicemail to email - Set up an auto-attendant Ideal candidates should have previous experience with VoIP systems and these specific features. Knowledge of network infrastructure and troubleshooting is a plus.

I'm looking for a skilled developer to create a versatile VOIP app using Linphone. This app needs to be compatible across multiple platforms - specifically iOS, Android, Windows, MAC, and WebRTC. Key Features: - Voice Calls: The app should support seamless voice communication. - Video Calls: High-quality video call functionality is essential. - Messaging: An integrated messaging service is a must. Additional Requirements: - Contact Synchronization: The app should be able to sync with the user's contacts for easy connectivity. - Encryption: Security is a top priority. All calls and messages should be encrypted to ensure privacy. Ideal Skills and Experience: - Proficient in Linphone and VOIP technology. - Experience in developing cross-platform applications. - Stro...

...development - Familiarity with call center operations - Excellent skills in creating web-based applications - Experience with software integration - Strong analytical and reporting software development skills The CRM should be developed using NodeJS / NextJS for better integration and performance. The CRM needs to be completed in less than 2 months. The CRM should integrate with our existing VOIP services. Implement role-based access controls to provide different levels of access to features based on user roles. The user interface should support advanced customization options, including custom layouts and themes. The CRM should integrate via API with our local dialer: Voice center. Post-deployment, only basic support for bug fixes and minor updates will be needed. Mo...

I'm looking to modify my Perfex CRM to include a comprehensive Lead Management system. This would involve adding feature...would involve adding features for scoring and ranking leads, as well as automating follow-ups. Additionally, I need the system to connect with my IVR. Key Modifications: - Implementing a Lead Management system - Adding features for Lead scoring and ranking - Setting up Automated follow-ups - UI adjustments for seamless integration IVR Integration: - Routing calls to specific agents based on lead scoring - Recording call information and storing it in the CRM Ideal freelancer should have: - Extensive experience with Perfex CRM - Proficiency in UI modifications and CRM integrations - Knowledge in setting up lead management systems - Experience with ...

We are seeking an experienced freelancer to develop and implement a turnkey VoIP (Voice over IP) system, integrated with Zoho CRM. This project will serve a team of 4 sales managers initially, with the possibility of scaling the system to accommodate more users at a minimal extra cost. Project Overview: The project’s goal is to establish a VoIP solution that provides a seamless and centralized calling experience for both inbound and outbound communications, with full integration into Zoho CRM for call management and tracking. Key Requirements: 1. Single Incoming and Outgoing Number: • The system must use one centralized phone number for all incoming and outgoing calls. • Incoming calls will be routed automatically to the respective sales manager’s...

De acuerdo a la información suministrada por el cliente, el trabajo consiste en diagnosticar el origen del problema al momento de marcar desde el termina...software Wireshark para realizar captura de paquete y emulación del problema. - Acceso a FreePbx. Procedimiento: - Acceso a Freepbx para validar operatividad/configuración de troncal SIP. - Conexión a terminal Bitrix24, se procederá a instalar software Wireshark para captura de paquetes. - Emulación del problema y captura de paquetes. - Análisis de captura y tráfico de paquetes SIP entre el endpoint, PBX y CRM. Costos: - El costo es de 20$/hora. - Al iniciar la 2da hora de labor, se considera efectiva el cobro de 20$, aún cuando no se labore en su totalidad. Entreg...

...Bitrix24 como nuestra plataforma central de gestión empresarial e integración de telefonía VoIP para la gestión de llamadas. Esta integración debe permitir que ChatGPT se encargue de comunicaciones automáticas a través de mensajes y llamadas, logrando una mayor eficiencia en la calificación de leads, seguimiento comercial y fidelización de clientes. Alcance del Proyecto: El freelancer seleccionado deberá integrar ChatGPT a Bitrix24 y configurar las siguientes funcionalidades: 1. Automatización de Ventas y Seguimiento de Leads: • Respuestas automáticas en WhatsApp, redes sociales y chats. • Calificación de leads mediante chat y llamadas automáticas. • Realizaci&o...

I need assistance to install Fusion PBX on my cloud server. I have a domain name ready for this installation. You will be provided with full root access to the server. Ideal Skills: - Extensive experience with Fusion PBX - Proficient in cloud server management - Familiar with VoIP systems Please note, the cloud service provider for this installation has not been specified, hence I am open to recommendations based on your expertise.

I'm in search of a reliable international VoIP vendor who can provide services tailored for call center operations. The vendor should be able to supply inbound DID numbers for PBX systems, particularly focused in North America and Europe. Or someone who can connect me with voip vendors who can provide my requirements. Key requirements: - High call quality: The vendor should ensure pristine call quality to avoid disruptions in our call center operations. - Scalability: As my call center expands, the VoIP service must be able to scale accordingly without significant service interruptions or degraded call quality. If you have connections with reputable vendors or can provide these services yourself, please reach out. Your expertise and experience in the fie...

I need a skilled professional to integrate my own TTS and STT APIs with Asterisk/FreePBX along with ChatGPT API for a complete telephony solution. Key Requirements: - Configure SIP trunk for seamless inbound and outbound calls. - Implement TTS for bot respon...database. Deliverables: - A fully operational system with comprehensive documentation. - A detailed database schema for call logs. - An admin dashboard with functionalities to access call recordings, view call transcripts and download reports. Ideal Skills and Experience: - Proficiency in Asterisk/FreePBX. - Strong Python skills for API integration and audio handling. - In-depth knowledge of SIP/VoIP Protocols. - Familiarity with Google TTS/STT and OpenAI ChatGPT APIs. - Excellent database management skills (MySQL/PostgreSQ...

I need the latest version of PJSIP x64 DLLs compatible with Visual Studio 2022 for C#. The application is intended for Windows and is focused on Voice over IP (VoIP) services. Key requirements: - Integration of custom codecs support within the PJSIP DLLs - Ensuring secure communication capabilities (TLS/SRTP) - Enabling call recording features Ideal candidates should have proven experience with PJSIP, C#, and Visual Studio. Knowledge of VoIP implementation and custom codec integration is essential.

I'm experiencing a frustrating issue with my JIO SIP trunking setup via FreePBX using Asterisk. While I can successfully make and receive calls, incoming calls consistently drop after 32 seconds. I suspect this may be a networking issue, as it seems like ...seconds. I suspect this may be a networking issue, as it seems like the ACK is not getting received from the provider. My current setup includes: - ER605 router - OC200 controller - OMADA Switches Despite my efforts to troubleshoot by disabling SIP ALG and reconfiguring FreePBX settings, the issue persists. The ideal freelancer for this job should have: - Advanced expertise in networking and VoIP - Previous experience with similar issues - Ability to troubleshoot remotely Please, let me know if you can help fix this...

I'm looking to develop a Click-to-Dial app specifically designed for Polycom and Yealink phones. The key priority for this app is its user-friendly interface....and Yealink phones. The key priority for this app is its user-friendly interface. It should be intuitive and easy to use, ensuring that even non-technical users can navigate it with ease. Key Requirements: - The app must support both Windows and MacOS platforms. - There should be seamless integration with CRM systems as well as VoIP services. Ideal Skills and Experience: - Proven experience in developing user-friendly software applications. - Prior work with VoIP services and CRM system integrations. - Knowledge of creating applications for Polycom and Yealink phones would be a plus. - Expertise in Windows and ...

I'm seeking a professional based in France, with extensive experience in configuring Cisco Unified Communications Manager for VoIP systems. This role requires on-site assistance with software configuration for telecommunications systems, along with providing technical support as needed. Key Responsibilities: - Assist with software configuration for our VoIP systems - Provide technical support focusing on maintenance and troubleshooting Skills and Experience Required: - Extensive experience in software configuration, particularly with Cisco Unified Communications Manager - Strong technical support background, particularly in maintenance and troubleshooting - Based in France and willing to travel - Excellent problem-solving skills - Able to work independently and proacti...

...looking for a developer (or team) to build a mobile application for Android platforms that connects users to my VoIP service powered by LexiCall's SIP. Users will purchase minutes from me and have the ability to make calls while customizing their Caller ID (CID). Payments can be made via crypto or Stripe. Additionally, there will be a web-based admin panel to manage user accounts, track remaining minutes, and adjust settings. Key Features: User Mobile App: - Login System: Secure user authentication with a dedicated database for user data. - Purchase Minutes: Users can buy call minutes from my service using Stripe or cryptocurrency. - SIP Integration: Utilize LexiCall SIP to facilitate VoIP calls through the app. - Caller ID Customization: Allow users to change and &...

...looking for a developer (or team) to build a mobile application for Android platforms that connects users to my VoIP service powered by LexiCall's SIP. Users will purchase minutes from me and have the ability to make calls while customizing their Caller ID (CID). Payments can be made via crypto or Stripe. Additionally, there will be a web-based admin panel to manage user accounts, track remaining minutes, and adjust settings. Key Features: User Mobile App: - Login System: Secure user authentication with a dedicated database for user data. - Purchase Minutes: Users can buy call minutes from my service using Stripe or cryptocurrency. - SIP Integration: Utilize LexiCall SIP to facilitate VoIP calls through the app. - Caller ID Customization: Allow users to change and &...

...integration (for payments and withdrawals). 2.3 Astrology Consultation Services Milestone 3: Consultation Modes: Live Chat: Astrologers and clients can have a text-based chat in real-time. Voice Call: Voice consultation via integrated VoIP services. Video Call: One-on-one video consultations. Instant Call Feature: For clients who want immediate access to astrologers available in real-time. Features: Session timer with per-minute billing. Chat history stored for clients to access later. Ability to download call and session summary in text or PDF. Backend Requirements: VoIP integration, real-time chat services (WebSockets), secure storage for session history. 2.4 Horoscope Generation & Personalised Reports Milestone 4: Horoscope Generation: Automated daily, weekly, mon...

Sticky routing function Our retirement village Asterisk PBX system needs a sticky-routing function. This will direct first-time callers to enter a resident house number, while ensuring every subsequent call from that caller is auto-routed to the same extension. The system should use both the caller's previous CLI call history or the resident's outgoing call history for this routing. Key Requirements: - If a caller has previously interacted with two agents, they should be prompted to enter a house-number on every call. - Blocked CLI number callers should be prompted to enter a house-number on every call. - A reset number sequence will be needed to clear all history for that house number. - The empty data storage will need to be locally initialised with startup historical ...

...credits automatically based on customer usage. Monitor their own and clients’ credit balance. 2.4 Product Management (SMS/Voice as a Service) SMS Service: Manage SMS packages, pricing plans, and service configurations. Monitor SMS traffic volume, delivery rates, and failure reports. Detailed reports on SMS usage by customer/reseller. Voice Service: Manage voice products including minutes packages, VoIP configurations, and pricing. View voice traffic metrics (call durations, success rates, dropped calls). Real-time voice usage tracking and billing. 2.5 Billing & Invoicing Automatically generate invoices based on service usage (SMS, Voice). Admin Functionality: Set pricing for services (SMS per message, Voice per minute). Apply taxes and discounts to invoices. Generate ...