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...relevant branding materials Additional Notes: Please ensure all designs are original and tailored specifically for our pharmacy. We want to avoid any use of pre-made templates and ensure that the designs are executed with high attention to detail and professionalism. Some information about my pharmacy: Name: Embassy Pharmacy Address: 1842 Amsterdam Avenue, New York, NY 10031 Phone: 212-690-1331 Fax: 212-283-6720 Email: embassypharmacynyc@gmail...

Hi Derek, Please find my Quote for New VoIP IVR modification Project

We're looking for someone experienced with designing & building awesome IVR telephony experiences for our event ticketing company. We're looking to introduce an IVR platform to support L1 Customer Support; this will be in multiple languages and will need to lookup against orders to know which L1 support office to connect the call to. We'd also like to build functionality for self-service (phase 2, for further discussion) Please attached ur work samples related to similar projects.

...qualified agent. Time-Based Routing: Routes calls based on the time of day, allowing for different handling during business hours, after-hours, and holidays. Geographical Routing: Routes calls based on the caller’s location for region-specific service. 2. Interactive Voice Response (IVR) Customizable IVR Menus: Create complex IVR menus that guide callers through self-service options or route them to the appropriate department. Text-to-Speech (TTS) and Automatic Speech Recognition (ASR): Provides voice-enabled IVR features for a more intuitive customer experience. 3. Automatic Call Distribution (ACD) Load Balancing: Distributes incoming calls evenly among available agents to optimize resource utilization. Priority Queueing: Prioritizes calls based o...

I need a formal public announcement letter to inform about our new IVR system. The letter should highlight the improved user experience, new functionalities, and faster response times. Ideal Skills: - Excellent written communication - Experience in formal letter writing - Ability to highlight key features persuasively

i have old version from right fax which have issues we need to fix it

Find all pharmacies in california and list them out in excel/word document pharmacy name address street zip phone fax

Attached you can find all requirements for my web-based fax programm. Please read all informations carefully before you make an offer!!!! I awaiting your offer's :-)

...based on email categories received in Outlook. Currently, this is done manually, and we are looking to enhance efficiency through automation. Requirements: Automate Case Creation: Automatically create cases in our ERP CRM based on the category of emails received in Outlook. Categories include: Inquiry: Convert to a quotation in ERP. Local Purchase Order: Convert to a sales order in ERP. Incoming Fax: Includes clarification emails, document requests, etc. Handling Attachments: Ensure the automation handles attachments such as Excel files, drawings, and project specifications. AI Integration: Implement AI to read and categorize emails effectively. Display a summary of the email and provide next action recommendations within the ERP application for user/supervisor decision-maki...

...integrate IVR Voice functionalities in my existing School ERP PHP script. Key Features Required: - Voice notifications for absentees: The system should be able to automatically call parents or guardians when their child is marked as absent. - Voice reminders for upcoming events: I need the system to send automated voice reminders for upcoming school events by making phone calls. - Optionally, support for multiple languages: If possible, I'd like the system to support different languages for voice notifications and reminders. I'm not looking for a standalone IVR system. The ideal candidate for this project should be able to integrate the above features into the existing PHP script. Ideal Skills: - Proficient in PHP and an understanding of School ERP systems. -...

...skilled developer or software architect who can create a comprehensive POC cloud based call center application. The application should be user-friendly and provide the following key functionalities: - Automatic Call Distribution (ACD): The system should efficiently distribute incoming calls to the most suitable agents based on predefined criteria. - Interactive Voice Response (IVR): The application should have an IVR system that can interact with callers and route their calls to the appropriate agents or departments. - Real-time Reporting and Analytics: The system should be able to provide real-time reports on call center performance and customer interactions. In terms of integrations, the application should have its own Customer Relationship Management (CRM) sys...

I'm looking to build an outbound calling system using Jambonz, primarily for backend development. The technology stack for this project will be Python, specifically Django or Flask. Key Responsibilities: - Develop a robust backend system to support the outbound calling functionalities - Ensure seamless API integration for smooth operation and connectivity - Handle the setup of SIP Trunking and tech Ideal Skills and Experience: - Extensive experience in Python (Django/Flask) - Working experience with Jambonz Cpaas - Strong background in backend development, particularly for outbound calling systems - Proficiency in API integration Please ensure you have a portfolio demonstrating relevant work before bidding.

...who can create a program that can convert online live streams from TV websites into a format compatible with an IVR phone system. When calling in the IVR, it should say fot example: for CNN press 1, for CBS press 2, for Fox News press 3, etc... when selecting a number it should start plying the audio of that live stream. would need a back-end interface to add or change streams. Key Requirements: - The program must be able to fetch and convert live streams from any TV website. - The converted stream should be compatible with an IVR phone system. - Program to be written in Delphi language Ideal Skills: - Understanding of audio and streaming protocols - Experience with IVR phone systems Please note that all components and plugins used in this program s...

I'm looking for a voice-over artist to create a recording for our company's IVR system. The ideal candidate will have a clear and professional British English accent, and a voice that is able to convey a formal tone. Key Requirements: - High-quality voice-over recording for an IVR system - Professional and formal tone - Clear and articulate British English accent Skills and Experience: - Previous work in voice-over recording, particularly for IVR systems - Native or near-native British English speaker - Able to deliver high-quality audio files

... - Telephony Integration: Implement call recording, call analytics, IVR (Interactive Voice Response), and call forwarding functionalities. This ensures we can effectively monitor and interact with our clients. - Social Media Channel: Integrate Facebook into the platform. This component should enable us to oversee and respond to customer inquiries and feedback on this platform. Ideal Skills: - Proficiency in Dashboard Development: Experience in creating comprehensive dashboards that can manage multiple communication channels, preferably in a centralized location. - Telephony Integration Expertise: A strong understanding of telephony systems and the ability to integrate advanced features like call recording, analytics, IVR, and call forwarding. - Social Media Integration Pr...

I need a freelancer with exquisite editing skills to perform text edits on my PDF document. The project involves a basic but critical update of a new address and fax number on the document. All necessary information is readily available on hand. This simplified task calls for: - Keen attention to detail - Remarkable accuracy - The ability to maintain the original document layout and formatting Although this work requires basic edit knowledge, previous experience with PDF editing software will be noticed during the selection process. Attached is an example document. You would be changing the address and fax number at the bottom for approximately 6 documents. I think all you need is a pdf editor program unless you wanted to start with the word file.

I'm seeking an IVR expert to implement a Customer Support Interactive Voice Response system. The system should include: - ivr number setup - Call routing to agents - Self-service options - Call recording - API integrations The ideal candidate for this project should have significant experience in setting up IVR systems. Knowledge and experience with API integrations is crucial. Please share examples of similar projects you've completed in your proposal.

I am seeking an experienced developer to create an IVR application designed to work within a Linux/Mac environment. Preferred Stack: -PJSIP - Ideally with pjsipua (C code) or python3 code using the python module of PJSIP. Any other mature library can also be considered in C or Python (not C++) -Ubuntu Linux OS Key Requirements: - The flow required is as follows - Register self SIP UA using stored Authentication Credentials. - Provide an API Interface to dial a SIP endpoint/URI and accept a Websocket URL as a parameter - Basic Call Handling for Possible Calling Outcomes like Failed, Connected etc and invoke callback functions. - Stream the media received (both directions) over to the external websocket (websocket uri as received in the API above) in bse64 encoded (mono, 8-bit...

As we embark on setting up a brand new VoIP call center, we're seeking a skillful expert who can help implement desired functionalities. Specifically, we need: * Interactive Voice Response (IVR) * Call recording functionality * Skills-based routing This fairly large center aims to employ 51+ agents. Therefore, we're looking for a solution that can proficiently manage this number, ensuring smooth operation. Your expertise in VoIP technology and experience with large scale call centers would make you the ideal candidate. Proficiency in setting up and customizing call center software features, especially those listed, is crucial for this job. We're excited to hear from professionals who can help us design a high-performing call center from scratch.

I am in search of a qualified PCI QSA Security consultant to dive into our current system, and aid in ensuring compliance with PCI standards. This role is not just about finding gaps, but about improving our security posture. Responsibilities: * Collaborate with our remote team to pinpoint areas of PCI non-compliance specifically for IVR and Amazon Connect * Understand our system and its components deeply to assess PCI compliance Key qualifications: * Solid experience in past PCI compliance projects, certified QSA is preferred. * Strong knowledge and understanding of PCI QSA practices * Proven ability to work with remote teams seamlessly To apply, please provide details of past PCI compliance projects you have successfully executed. Let me know how you ensured adherence to ...

I'm looking for a skilled professional who can help me implement and configure an Asterisk server for call center functionality. Key requirements: - Implementation and configuration of an A...an Asterisk server for call center functionality. Key requirements: - Implementation and configuration of an Asterisk server from scratch (as we do not currently have it installed). - Prior experience in setting up call center functionality is a must. The features that are most important to our call center functionality include: - Automated call distribution (ACD) - Interactive voice response (IVR) - Call recording Your past experience with similar implementations, as well as your understanding of VoIP technologies, will be crucial. Please provide details of your relevant experience in...

I've a Jio mobile number and I want it to receive incoming calls via Asterisk on my shared hosting. This setup should include IVR and PBX functionalities. Furthermore, I'd like it to integrate with mobile apps like Zoiper, Linphone, and Bria. Further, I would like the complete system to run on zero budget without any third-party paid services. To be considered for this project, freelancers should have relevant experience with Asterisk and integrating it with mobile applications. A successful application will demonstrate: - Previous experience with Asterisk installations and configurations - Experience with setting up IVR and PBX systems - Familiarity with mobile app integration, particularly with Zoiper, Linphone, and Bria The main goal for this setup is to enhan...

I'm looking for a freelancer with experience in Asterisk PBX systems to help me with the following key tasks: - Setting up Voicemail to Email - Configuring Call Forwarding - Implementing IVR (Interactive Voice Response) - Setting up Extensions - Configuring Trunking For your application, I'd appreciate if you could share any relevant past work you've done with Asterisk PBX systems. Looking forward to your proposals.

I'm looking for an expert to set up a cloud-based VoIP system for my small business, which will cater to 1-10 employees. The system should include Voicemail to email and Interactive Voice Response (IVR) features. Key Responsibilities: - Configure cloud-based VoIP system for 1-10 users - Implement Voicemail to email feature - Set up Interactive Voice Response (IVR) functionality Ideal Skills and Experience: - Proven experience in setting up and configuring cloud-based VoIP systems - Familiarity with Voicemail to email and IVR features - Strong communication and problem-solving skills - Ability to work with a team and meet deadlines

Admin interface: -Creating carriers: Carrier name, Carrier IPs:Ports (To be allowed where calls to from), Personal Notes. -Adding numbers with CSV File: Range;country;Number;Carrier Payout;Carrier Pay Term;Client Payout;Notes (remarks) -Numbers should be all routed to a local IVR (or a group of IVRs, which will be played randomly) if not allocated to any client. -Numbers page show all details: Range, number, carrier, carrier payout, carrier pay term*, client payout**, to which client it's allocated if it is, and Notes -Search options: search per client allocated numbers, per carrier, per range, per country, per rate (more than or less than or =), per number, etc. -Option to download CSV file numbers of the searched result, or for all if search is reset for all -Select numbers (...

...system. Key responsibilities include: - Setting up OPENSIP for SIP traffic management - Implementing call routing based on media server load - Developing IVR (Interactive Voice Response) features - Integrating Asterisk as the media server with the OPENSIP setup - Initiate call after reading the relevant data from Kafka through opensips and route calls to asterisk only for media. - Initial setup will have 1 opensips server and 5 media servers. The ideal freelancer for this project should have: - Extensive experience with OPENSIP and Asterisk - Proven track record with setting up highly scalable call systems - Strong understanding of IVR development - Familiarity with RabbitMQ to read data of outbound calls You will be responsible for ensuring smooth call traffic manage...

I'm in need of an expert in Fusion PBX with hands-on experience in configuring Ubiquiti UDM Pro devices. The project involves addressing specific call flow issues and setting up call flows efficiently. Key tasks include: - Resolving feature codes not triggering in Fusion PBX - Identifying and fixing any issues with call routing - Ensuring correct call destinations - Configuring IVR menus effectively The ideal freelancer for this project should have: - Proven experience with Fusion PBX and Ubiquiti UDM Pro - A strong understanding of call flow management - Ability to troubleshoot and fix connectivity issues - Excellent communication skills and a proactive approach to problem-solving If you have the necessary skills and experience, please reach out.

Good day, I am looking for a CALL BOT (IVR) for telephone surveys. German market. We give you the message to be transmitted and when the participant presses a digit, we have to export it as a success.

...Setup a system that enables us to make calls with our assigned caller ID. - Implement an IVR system with the primary goal to enhance customer service. The ideal candidate should have experience with IVR systems and should be able to suggest a simple solution and advice on how to store data which will be integrated with the IVR System, help me create prompts and scripts based on my ideas. Key requirements: - Your experience with SIP Trunking, Asterisk, FreePBX, and PBX systems is essential. - Setup a system that enables us to make calls with our assigned caller ID. - Experience with setting up VOIP IVR systems - Ability to create IVR prompts and scripts based on my ideas - Familiarity with cloud-based IVR systems - Excellent communication s...

...of prospects within the hospitality, healthcare, restaurant, and bar industries in Doha/Qatar. they should be high class prospects, not any small restaurant. Key Responsibilities: - Locate, analyze and organize customer demographics and contact information. 500-1000 Prospects. Contact Name / Contact Email / Designation / Company / General Email / Phone Number / Street Address / City / Country / Fax Number / Company Linkedin Profile / Personal Linkedin Profile / Number of Employees (Company Size) / Industry. - The data collected should be precisely formatted onto Google Sheets. Ideal Skills and Experience: - Proven experience in data gathering, analysis and management. - Understanding of the hospitality, healthcare, bar, and restaurant industries is critical. - Proficiency in G...

I'm looking for a professional who can set up my Twilio 800 number along with a custom voice mail system. This should include the following: 1. Welcome Message: I am looking for a custom recorded welcome message. 2. Menu Options: I need these options after the welcome message; 1 for Sales, 2 for Service, 3 for Accounting, and 0 for the operator. When Servi...and 0 for the operator. When Service is accessed, it should be via the "Press 2" option. 3. Sales Department Message: Within the Sales department voicemail, it should contain an overview of the sales services and provide our contact details. The ideal freelancer for this task should have prior experience with VoIP systems, preferably Twilio, as well as experience in creating customer-friendly IVR (Interactive...

I need a robust omnichannel platform that can support the following core services: - SMS & WhatsApp - 2FA & Email - Voice IVR - Text to call - RCS The platform should cater to over 500 users and allow them to access all the services efficiently either via the platform itself or through API. It should also support the integration of multiple payment options, specifically bank transfers and USDT. Ideal skills for this project: - Proficiency in omnichannel communication platforms - Experience in integrating multiple communication channels - Ability to set up and manage complex user systems - Familiarity with integrating various payment gateways - Strong understanding of API usage and integration

Hello, Need help with script to automatic call to numbers from list and connect to the IVR (freepbx). I use Raspberry/FreePBX + USB Huawei Modem [mini-caller] exten => s,1,Answer() exten => s,n,Wait(1) exten => s,n,Goto(ivr-4,s,1) exten => s,n,Hangup() I already have a working script, but it is not stable. Script use AMI to control the Dongle, because script is just runing in the console (not as an inside user). PLEASE READ script file - attached Script 1. Upload a file with a list of numbers 2. The script calls the number, after answering the call it connects to the IVR 3. After finishing the call, the script calls the next number

...primarily handles support outgoing calls. This bot will be required to make outbound calls to specified numbers. The process would be as follows. Bot dials the specified number and waits for IVR response. The IVR gives out a set of digits to be reverted for verification. The bot should key in teh digits for verification. Once verified, the bot needs to select certain options via keying in digits and wait for IVR response. After specific options are selected by the bot, it needs to give out a set of digits to the IVR for processing. This set of digits should be read from a DB/file. Once it is processed by the IVR, the bot should disconnect. The bot should be capable of handling multiple outbound calls via different numbers or could work with multiple i...

...team of 200+ agents. The project involves: - Configuring Call Routing: The system must be able to efficiently route calls to different agents based on the defined criteria. - Implementing an IVR System: The setup should include an interactive voice response system to guide callers to the right department or agent. - Enabling Call Recording: It is crucial that the system supports call recording for quality control, compliance, and training purposes. I do not plan on using any additional telephony equipment or software with the Vicidial system. Your expertise in Vicidial administration, call routing, IVR implementation, and call recording will be highly valued. Please ensure your bid includes both the initial setup and ongoing support for the system. Your ability to handl...

We are seeking a talented female voice-over artist to record the interactive voice response (IVR) for our company phone system. The ideal candidate should be fluent in US English with a clear, professional, and friendly tone. Project Details: - Script Length: 10 to 15 lines - Language: US English - Tone: Clear, professional, friendly - Purpose: IVR for company phone system Requirements: - Previous experience in voice-over work, especially for IVR or similar projects. - Ability to deliver high-quality audio recordings. - Clear and articulate pronunciation with a friendly and welcoming tone. - Must be able to provide voice samples. Deliverables: - High-quality audio recording of the provided script. - Audio format: WAV or MP3. - One round of revisions if necessary....

Voice based restaurant management system using NLP and ivr Basically for blind people to place an order No language barrier can use java python or any other language which implements NLP

...twilio I urgently need a professional who can help me set up and integrate Twilio's calling functionalities with an IVR system, using Elevenlabs and ChatGPT. Key Requirements: - Implement an Interactive Voice Response (IVR) system with Voice Recognition - Enable Call Recording feature Additional Details: - The IVR system should be voice recognition-based, guiding callers through the menu without the need for DTMF input - The integration between Twilio, Elevenlabs, and ChatGPT must be smooth and seamless - The project has an urgent deadline, so time is of the essence Ideal Skills: - Proficiency in Twilio's calling functionalities and APIs - Experience in setting up IVR systems, particularly with voice recognition - Familiarity with Elevenlabs a...

I urgently need a professional who can help me set up and integrate Twilio's calling functionalities with an IVR system, using Elevenlabs and ChatGPT. Key Requirements: - Implement an Interactive Voice Response (IVR) system with Voice Recognition - Enable Call Recording feature Additional Details: - The IVR system should be voice recognition-based, guiding callers through the menu without the need for DTMF input - The integration between Twilio, Elevenlabs, and ChatGPT must be smooth and seamless - The project has an urgent deadline, so time is of the essence Ideal Skills: - Proficiency in Twilio's calling functionalities and APIs - Experience in setting up IVR systems, particularly with voice recognition - Familiarity with Elevenlabs and ChatGPT ...

I'm looking for a skilled developer who can create an advanced voice assistant for a Restaurant Management System using Natural Language Processing (NLP) and Interactive Voice Response (IVR). The primary goal of this college project is to develop an application-specific voice assistant that improves the efficiency and accessibility of restaurant management. Key Requirements: - Strong understanding and expertise in NLP and IVR technologies - Experience in developing voice assistants for specific applications - Knowledge of restaurant management systems is advantageous Project Deliverables: - A fully functioning voice assistant that can accurately process and respond to commands related to restaurant management - Quality assurance testing to ensure the reliability and ...

I need a thorough data scrape from to acquire specific detail from attorney profiles who serve TEXAS. The information required includes: • Contact information * Phone, Fax, Email, Address • In the following Areas of practice * Medical Malpractice, Personal Injury, Nursing Home Abuse, Health Care, Insurance Claims, Insurance Defense, Domestic Violence The ideal freelancer for this job should possess robust data scraping skills with a strong understanding of how to navigate and extract data from legal websites, specifically Justia.com. Experience in scraping data from professional profiles would be advantageous. Please ensure the information accuracy and completeness. Punctuality in delivering the gathered data will be highly appreciated.

I am in urgent need of a highly skilled Python developer to create an Interactive Voice Response (IVR) system on SIP platform. In addition to the IVR system, the script needs to integrate the SIP protocol and provide excellent audio quality. Key Features: - IVR System: The primary function of this script will be to provide an interactive voice response system for the platform. This should include various options for callers to navigate through, and the ability to play pre-recorded messages. - SIP Protocol Integration: Beyond the IVR system, this script should also be able to effectively integrate the SIP protocol. This is a crucial component of the project, so experience with this protocol will be highly valued. - High Quality Audio: As this script will be ...

We are looking for consultants - Consultant preferred from India. 1) Consultant - SRP Experie...Webservices, Websockets WebRTC (in the context of SCF and SRF) ISUP over SS7 Experience in Dialogic API for SS7 and INAP Experience in using JSS7 API from RestComm or it's variant of Mobius JSS7 or any of the varient IVR implementation with Freeswitch on SS7 Knowledge and work experience on YATE SS7 implementation. Anyone with following expereince and skills also may apply Consultant - CRBT worked in CRBT and similar products Having knowledge in the following protocols a) INAP over SIGTRAN/SIP b) SIP/RTP c) ISUP over E1 3) M3UA over SIGTRAN Knowledge on working with Freeswitch/Asterix and IVR solutions Work experience on working on E1 and SIP/RTP call scenarios. Intereste...

...of 200+ agents. The project involves: - Configuring Call Routing: The system must be able to efficiently route calls to different agents based on the defined criteria. - Implementing an IVR System: The setup should include an interactive voice response system to guide callers to the right department or agent. - Enabling Call Recording: It is crucial that the system supports call recording for quality control, compliance, and training purposes. I do not plan on using any additional telephony equipment or software with the Vicidial system. Your expertise in Vicidial administration, call routing, IVR implementation, and call recording will be highly valued. Please ensure your bid includes both the initial setup and ongoing support for the system. Your ability to h...

We are looking for consultants - Consultant preferred from India. 1) Consultant - SRP Experie...Webservices, Websockets WebRTC (in the context of SCF and SRF) ISUP over SS7 Experience in Dialogic API for SS7 and INAP Experience in using JSS7 API from RestComm or it's variant of Mobius JSS7 or any of the varient IVR implementation with Freeswitch on SS7 Knowledge and work experience on YATE SS7 implementation. Anyone with following expereince and skills also may apply Consultant - CRBT worked in CRBT and similar products Having knowledge in the following protocols a) INAP over SIGTRAN/SIP b) SIP/RTP c) ISUP over E1 3) M3UA over SIGTRAN Knowledge on working with Freeswitch/Asterix and IVR solutions Work experience on working on E1 and SIP/RTP call scenarios. Intereste...

...a trained freelancer who can configure my PBX (Private Branch Exchange) system, specifically an Isabell, for a small office setup. The main objective of this project is to perform a complete system configuration for 3 extensions. Specific tasks include: - Complete Isabell PBX system configuration - Configuration of 3 telephone extensions. - Set up call forwarding - Set up voicemail - configure IVR for the three extensions with the voiceovers -Configure to be able to make calls automatically and teach us how to enter the data in CSV to be able to enter the contacts that we want to make the calls This project requires a professional with extensive experience in configuring PBX systems, particularly the Isabell model. Your understanding of telephony and call management is crucial...

***Apply only if you have built AI Agents in Langchain before. I'm in need of a skilled AI developer who can build an AI Agent using Langchain and RAG. The agent will be primarily aimed at three user groups: cus... Platform: The preference is to build this AI Agent using Langchain. Ideal Skills: - Proficiency in Langchain and RAG. - Extensive experience in creating conversational AI systems. - Strong background in natural language processing and speech recognition. - Prior work in developing AI for appointment management would be a significant advantage. This project is a crucial part of enhancing our IVR system and automating our appointment management process. The successful freelancer will play a key role in providing excellent experiences to our customers, clients, and ...

I'm in need of a skilled data scraping expert who can extract contact information from Website 1. The main goal is to generate leads using this data. Key Requirements: - Data Scraping: Experience in scraping data from websites is a must. - Contact Information Extraction: The focus of this project is the collection of contact information (e.g., emails, fax numbers). - Lead Generation: The extracted data should be suitable to convert into qualified leads. Your role will be critical in ensuring the quality and relevance of the data scraped. The contact information is intended to be utilized for lead generation. Ideal Skills and Experience: - Proficiency in Web Scraping - Familiarity with Contact Information Extraction - Previous experience with Lead Generation would be a plu...

Hi Ali B., I noticed your profile and would like to offer you my project. We can discuss any details over chat.