I am a hard-working professional, consistently praised as quality-oriented by my co-workers and management. Over my 10 + year career, I’ve developed a skill set directly relevant to the Customer Service industry, including customer communication and satisfaction, quality control, and supervising a work team. I have consistently demonstrated analytical thinking, service abilities, and leadership in every aspect of my last employment venture. I invite you to review my resume for more detailed information.
I enjoy working in customer support because we help people solve problems and everyday challenges, by doing so I contribute to the well-being of others which is one of the most important personal and professional goals, I have been working in the customer service field for a long time and I have experienced first-hand the feeling of accomplishment that goes hand in hand with providing help to others.
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Experiencia
Consecutive English-Spanish Interpreter (Remote)
may, 2023 - Presente
•
1 año, 7 meses
Lionbridge Technologies, LLC., Waltham, MA, United States.
may, 2023 - Presente
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1 año, 7 meses
English-Spanish over-the-phone interpretation for different U.S-based clients.
may, 2023 - Presente
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1 año, 7 meses
Chat Assassin (Remote Customer Service & Sales Support)
sept, 2022 - abr, 2023
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7 meses
Made Omni, Inc (USA)
sept, 2022 - abr, 2023
•
7 meses
Support and Sales representative for coaches and entrepreneurs via chat, required to meet weekly/monthly sales goals and complete ongoing development and sales training.
sept, 2022 - abr, 2023
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7 meses
Sales & Operations Manager
may, 2020 - ago, 2022
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2 años, 3 meses
Wall Street English
may, 2020 - ago, 2022
•
2 años, 3 meses
Day to day operations supervisor, B2C and B2B sales, sales staff training, maintaining
commercial goals and KPI’s, revenue and budget management.
may, 2020 - ago, 2022
•
2 años, 3 meses
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