Abdul A.

• Scheduling restaurant staff and delegating tasks • Supervising the preparation, display and delivery of foods and drinks. • Ensuring prompt and friendly customer service. • Ensuring all staff are knowledgeable about potential food allergies and how to make customer aware of these ingredients. • Maintaining good relationship with suppliers. • Ensuring all staff follow strict personal safety, food safety and food storage guidelines.

● Receive inbound calls from customers and make outbound calls to customers. ● Provide appropriate knowledge to customers. ● Transfer certain problems to the appropriate team. ● Regularly analyzed operations to pinpoint opportunities and areas that need to be recognized, downsized, or eliminated. ● Participate in coaching meetings or team huddles with respective Managers. ● Escalate customers to the Team Lead when required.

● Consulted with product customers regarding the product with necessary information. ● Ensured that all automated testing related activities were carried out as per the standards defined by the company. ● Coordinated with the team and documented according to the Business & functional requirements. ●Documented identified defects using primus app and helped developers resolve issues be completing further testing.