Hello, I'm a Splunk architect and admin with the LPIC 1 certification and also a junior developer of Python, C++, Java
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Experiencia
Technical Support Engineer
ene, 2022 - Presente
•
2 años, 11 meses
Splunk
ene, 2022 - Presente
•
2 años, 11 meses
Develop and maintain a deep understanding of the Splunk product and related technologies, with a focus on our core platform
Troubleshoot technical issues to establish the root cause of problems and form a solution or workaround across a range of environments
Collaborate with customers to investigate the complex search performance issue related to OS, Storage, and Network aspect
Simulate the customer’s environment with AWS to reproduce the problem and find out the resolution
ene, 2022 - Presente
•
2 años, 11 meses
Network Engineer
ene, 2021 - ene, 2022
•
1 año
Plume
ene, 2021 - ene, 2022
•
1 año
Troubleshoot and Resolve Wi-Fi issues with Plume mesh router using 2.4g/5g/6g/6e technology
ene, 2021 - ene, 2022
•
1 año
Customer Support Tier 2
ene, 2020 - ene, 2021
•
1 año
DocuSign
ene, 2020 - ene, 2021
•
1 año
Resolve escalated and complex issues related to DocuSign esignature and real state platforms including API
ene, 2020 - ene, 2021
•
1 año
Educación
Universidad Nacional
2010 - 2023
•
13 años
Computer Engineer
Costa Rica
2010 - 2023
•
13 años
Verificaciones
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