Helpdesk is an essential service that offers support to customers or clients with technological or IT problems. It helps to troubleshoot technical issues or answer queries that customers may have regarding their products and services. A Helpdesk Assistant is a specialized customer service agent who assists customers in resolving issues related to IT systems, products, and services, either online or via telephone. Trained to interact with customers in a professional and helpful manner, they use their technical and communication skills to answer questions, diagnose systems and computer problems, apply software updates and patches, configure systems, and provide instructional advice.

Here's some projects that our expert Helpdesk Assistant made real:

  • Offering technical assistance for improving customer workflow
  • Assisting clients with troubleshooting software and hardware issues
  • Reinstalling, configuring, and updating device drivers
  • Setting up processes for customer inquiries and queries
  • Providing support for computer system operating systems
  • Creating email accounts for clients and helping them with their email accounts
  • Offering customer service assistance for customer inquiries and queries.

At Freelancer.com you can find highly skilled Helpdesk Assistants dedicated to delivering exceptional customer service with the latest technologies. Whether it be remotely or through face-to-face encounters, employers can be assured of quality results when they hire a Helpdesk Assistant through Freelancer.com. So if you are looking for professional help to answer questions, offer customer support and assist with any technical issue; consider posting your project on Freelancer.com today!

De 16,738 opiniones, los clientes califican nuestro Helpdesk Assistants 4.93 de un total de 5 estrellas.
Contratar a Helpdesk Assistants

Helpdesk is an essential service that offers support to customers or clients with technological or IT problems. It helps to troubleshoot technical issues or answer queries that customers may have regarding their products and services. A Helpdesk Assistant is a specialized customer service agent who assists customers in resolving issues related to IT systems, products, and services, either online or via telephone. Trained to interact with customers in a professional and helpful manner, they use their technical and communication skills to answer questions, diagnose systems and computer problems, apply software updates and patches, configure systems, and provide instructional advice.

Here's some projects that our expert Helpdesk Assistant made real:

  • Offering technical assistance for improving customer workflow
  • Assisting clients with troubleshooting software and hardware issues
  • Reinstalling, configuring, and updating device drivers
  • Setting up processes for customer inquiries and queries
  • Providing support for computer system operating systems
  • Creating email accounts for clients and helping them with their email accounts
  • Offering customer service assistance for customer inquiries and queries.

At Freelancer.com you can find highly skilled Helpdesk Assistants dedicated to delivering exceptional customer service with the latest technologies. Whether it be remotely or through face-to-face encounters, employers can be assured of quality results when they hire a Helpdesk Assistant through Freelancer.com. So if you are looking for professional help to answer questions, offer customer support and assist with any technical issue; consider posting your project on Freelancer.com today!

De 16,738 opiniones, los clientes califican nuestro Helpdesk Assistants 4.93 de un total de 5 estrellas.
Contratar a Helpdesk Assistants

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    I'm looking for a professional who can set up a new JIRA service desk instance specifically for our IoT Connectivity Clients to log tickets and allow for issue tracking and workflows. This system will be used as an IoT ticketing system to manage clients' support requirements. We already have licenses for the teams. And have attached examples of the workflows. Expected hours are in the region of 40 to 60 hours total. Key Requirements: - Full setup of a new JIRA Service Desk with workflows - Configuration of user access for specific teams - Ensuring the system is tailored for IoT support ticketing - Integration of 1 JIRA platform to another for automation. Ideal Skills and Experience: - Proven experience with JIRA Service Desk setup and configuration includin...

    $2525 Average bid
    $2525 Oferta promedio
    6 ofertas

    I'm seeking an experienced IT professional to assist with OneDrive issues in a corporate setting. This role requires a fluent French speaker, as all communication will be conducted in French. Key Responsibilities: - Troubleshoot sync problems with OneDrive - Resolve access permission issues - Provide general IT support in a Windows 10 environment Ideal Skills and Experience: - Proficient in French (both spoken and written) - Experienced in debugging OneDrive from an admin and configuration perspective - Strong IT support background - Windows 10 expertise

    $30 / hr Average bid
    $30 / hr Oferta promedio
    10 ofertas

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