Asterisk Integration with Open-source CRM
₹1500-12500 INR
着払い
### Project Overview
We are integrating an open-source CRM (currently SuiteCRM) with Asterisk and FreePBX, which is already set up on our local host to manage incoming and outgoing calls effectively. CRM users appear in FreePBX, confirming a successful integration.
### Requirements
1. **Click-to-Dial:**
- **Outgoing Call Form:**
- Develop a custom script to connect the CRM user interface with Asterisk/FreePBX.
- When a phone number is clicked in SuiteCRM, it should trigger a call through Asterisk/FreePBX using a registered IP phone extension.
- A form must pop up for agents to add and update call details when making a call.
2. **Screen Pop:**
- **Grandstream Phone Integration:**
- Configure Asterisk/FreePBX to send call data to the CRM upon incoming calls, possibly using custom scripts or middleware.
- Ensure outbound calls from SuiteCRM utilize a physical Grandstream VoIP phone rather than softphones.
3. **Call Logging:**
- Create a script or middleware to log call details into the CRM by capturing metadata from Asterisk and pushing it to the CRM’s database or API.
4. **Excel Contact Imports:**
- Enable admins to upload contact lists from Excel files into the CRM seamlessly.
- Ensure the integration does not require purchasing any paid FreePBX modules.
5. **Access to Call Recordings:**
- Provide admins with full access to all call recordings made by agents, ensuring they can be easily found and managed within the system.
6. **Documentation:**
- Produce a comprehensive step-by-step guide detailing the setup process to facilitate future management and updates.
### Additional Information
- While we currently use SuiteCRM, we are open to exploring other open-source CRM options that may better meet our needs, particularly those that allow for custom form and field design.
- We seek someone experienced with FreePBX, Asterisk, SuiteCRM, or similar CRM systems, particularly in data automation, call recordings, and CRM imports.
プロジェクトID: #38591581
プロジェクトについて
18人のフリーランサーが、平均₹10874 で、この仕事に入札しています。
We are working on Asterisk - VoIP solutions since 15 years onwards, We are popular as a VoIP open-source development company due to our expertise in building, scaling up, and maintaining the best open-source VoIP solut もっと
Hello KevinKed, As a seasoned developer with expertise in PHP, Linux, and Asterisk PBX, I am excited about the opportunity to assist with integrating your CRM system with Asterisk and FreePBX. I have experience in dev もっと
Hey Kevin K. , I just finished reading the job description and I see you are looking for someone experienced in VoIP, PHP, Asterisk PBX, Software Architecture and Linux. This is something I can do, Please review my pr もっと
Hiring a seasoned CRM and software integration specialist like myself is the first step to ensuring a successful Asterisk and FreePBX integration with your CRM - something I have had vast experience with. Satisfactoril もっと
Hi there, Your requirements can be meet with Odoo ERP and CRM as it provides various integrations with VoIP systems and have powerful opensource CRM integrated with it. Lets talk more about this in the chat.
Hi! How are you doing? I understand you are looking for integration of SuiteCRM with Asterisk and FreePBX. After reading the details, I am confident that I can help you with this project. I will develop a custom Click- もっと
Hey there! I'm Raj Malviya, a friendly freelance developer with an awesome team. I read your requirement for asterisk integration with open-source CRM and I'm super excited to work with you, With over 7 years of expe もっと
Hello, I understand that you are looking for an expert to integrate Asterisk with your open-source CRM (SuiteCRM) to streamline incoming and outgoing calls effectively. With my proficiency in PHP, Linux, Software Arch もっと
