Summary: Cloud Operations Engineer Experienced Cloud Operations Engineer specializing in AWS services, providing 24/7 support for education domain projects. Skilled in managing and troubleshooting AWS services (DMS, RDS, ECS, SNS, SQS, CloudFront, CloudWatch, CloudTrail), monitoring and resolving issues using CloudWatch and Sumologic, and optimizing PostgreSQL databases. Proficient in configuring messaging services, handling high-severity incidents, and using Terraform and GitLab for infrastructure management. Recognized for client appreciation in handling Major Incidents (MI) and mentoring team members.