I am a motivated and ambitious Tanzanian professional passionate about making a positive
impact in the IT field through technical expertise and interpersonal skills. Committed to
excellence, integrity, and continuous learning, I thrive in dynamic and challenging
environments. With a solution-oriented mindset, I deliver high-quality results, work effectively
in teams, and adapt quickly to new challenges, aiming to contribute to organizational success
and innovation.
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経験
IT Support Engineer
9月, 2024 - 現在
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4 , 4
Exodus Technologies Limited
9月, 2024 - 現在
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4 , 4
Successfully installed and configured computer hardware, software, and networks to support operational needs.
Provided onsite and remote IT support, resolving complex system and network issues efficiently.
Developed comprehensive user manuals and knowledge base articles to empower users and reduce support dependency.
Implemented proactive measures by analyzing trends in technical issues, minimizing downtime for clients.
Dar es Salaam, Tanzania, United Republic of
9月, 2024 - 現在
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4 , 4
IT Technician Intern
2月, 2023 - 8月, 2024
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1 , 6
Kibaha Town Council
2月, 2023 - 8月, 2024
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1 , 6
Designed and implemented networking infrastructures, including pulling and organizing networking cables.
Configured Wireless Access Points (WAPs) and optimized network performance.
Troubleshot hardware and software issues, ensuring smooth operations for end-users.
Demonstrated creativity by designing posters and other graphic materials to meet organizational needs.
Dar es Salaam, Tanzania, United Republic of
2月, 2023 - 8月, 2024
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1 , 6
IT Technician Intern
8月, 2022 - 11月, 2022
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2 , 30
National Social Security Fund (NSSF)
8月, 2022 - 11月, 2022
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2 , 30
Delivered IT support to end-users, addressing hardware, software, and peripheral issues.
Maintained user accounts and performed regular system updates under supervision.
Installed networking infrastructure and resolved connectivity challenges, ensuring reliable access.