With over 9 years of experience in Salesforce development and project management, I, Utkarsh, along with my partner, bring a wealth of expertise in understanding business processes and delivering customized Salesforce solutions. Together, we have managed Salesforce orgs for clients such as ALM First (Dallas), Toco Warranty (Argentina), Metrokleen (USA), and LS Architects (Canada), handling both administration and custom development projects.
Expertise:
Developed complex Apex classes, triggers, batch processing, and scheduled automation solutions.
Implemented time-off management systems, including approvals, paid leaves, and carry-over functionality.
Proficient in integrating Salesforce with external platforms like QuickBooks and Pardot.
Utilized tools like Postman to validate REST API integrations.
Designed custom email templates and optimized marketing workflows in Marketing Cloud.
Developed interactive features such as FAQ sections, chatbots, feedback forms, and custom bill templates with dynamic field rendering.
Built digital experience sites for industries like commercial cleaning, insurance, and automotive sales.
Enhanced user management with sharing sets, customer login functionality, and HTML-based page designs.
Expertise in Flow Builder, Workflow Rules, Process Builder, and Apex automation for enhanced system functionality.
Delivered actionable insights through custom dashboards and detailed reporting for clients.