Hi,
I am interested in the medical virtual assistant position advertised on Freelancer. My past work experience, proficient English communication skills (both written and verbal), and complete knowledge of healthcare and medical billing are well-matched with this job advertisement.
With over six years of experience in the call center and healthcare industries, I have gained a diverse set of skills. I have worked as a customer service representative for e-commerce companies, a patient service representative for a healthcare practice, and a medical billing specialist for multiple provider specialties.
While working as a patient service representative, I used to schedule appointments based physicians availability, create patient demographics, upload medical records received, verify eligibility and benefits, obtain referrals from PCP offices & authorization requests prior to the appointments, and sent prescription (Rx) refill requests to pharmacies.
Based on my experience, I can provide expertise in the following areas:
- Appointment Scheduling
- Patients Demographics Entry (Name, DOB, Phone Number, Home Address, Insurance Info; Insurance Name, Policy Number and Group Number)
- Receiving inbound calls and assisting patients with their billing concerns
- Prescription Refill request
I would greatly appreciate it if you could schedule an interview.
Thank you for your consideration and review.
Sincerely,
Hasnain Ali