Product Requirements Document (PRD)
1. Introduction
This PRD outlines the development of custom Fulfillment Modules within the [login to view URL] e-commerce framework to integrate with Dutchie POS, Jane POS, and Dispense. The goal is to create a seamless connection between the e-commerce platform and these POS systems, optimizing operations for retailers in the cannabis and alcohol industry.
2. Project Overview
The project involves building an e-commerce platform using [login to view URL] and integrating it with specified POS systems through custom Fulfillment Modules. This integration will allow for efficient management of online and in-store inventories, orders, and customer data.
3. Goals and Objectives
• Integration Efficiency: Achieve seamless data flow between [login to view URL] and the POS systems.
• Real-Time Synchronization: Ensure inventories, orders, and customer information are updated in real-time.
• Scalability: Design modules that can be easily extended or modified for additional POS systems in the future.
• Compliance: Adhere to industry regulations specific to the cannabis and alcohol sectors.
4. Functional Requirements
4.1. Inventory Synchronization
• Real-Time Updates: Reflect stock changes immediately due to sales, returns, or restocks.
• Conflict Resolution: Handle discrepancies in data gracefully, with alert mechanisms.
4.2. Order Management
• Order Transmission: Automatically send online orders from [login to view URL] to the respective POS system for processing.
• Status Updates: Sync order statuses (e.g., confirmed, shipped, delivered) between systems.
• Cancellation and Returns: Manage order cancellations and returns across platforms.
4.3. Customer Data Synchronization
• Profile Syncing: Keep customer profiles updated, including contact information and preferences.
• Purchase History: Consolidate purchase data from online and in-store transactions.
4.4. Fulfillment Module Features
• Configuration Dashboard: Provide an interface to configure API keys, endpoints, and settings for each POS system.
• Error Handling: Implement comprehensive logging and error notification mechanisms.
• Security Protocols: Ensure data encryption and secure authentication methods.
5. Non-Functional Requirements
• Performance: Modules should not degrade the performance of the e-commerce platform.
• Usability: The configuration and management interfaces should be user-friendly.
• Maintainability: Code should be clean, well-documented, and follow industry best practices.
• Compliance: Ensure all integrations comply with legal standards for data protection and industry regulations.
6. User Stories
• As a Retailer: I want my online store to reflect accurate inventory levels to prevent overselling.
• As a Customer: I want to see real-time product availability when shopping online.
• As a Retailer: I want online orders to be processed seamlessly through my existing POS system.
• As an Admin: I need to configure and manage POS integrations easily from the backend.