Chat and email customer support agent仕事
...WordPress website. The integration will involve implementing payment processing and scheduling functionality to streamline our customer experience. Requirements: • Proficiency in WordPress development. • Experience working with APIs, particularly Mindbody API. • Ability to set up and customize payment gateways. • Expertise in scheduling systems integration. • Strong troubleshooting and debugging skills. Deliverables: • Full integration of Mindbody API for payment and scheduling. • User-friendly interface for clients to schedule and make payments. • Documentation of the integration process for future reference. Preferences: • Experience with Mindbody Developer Sandbox. • Knowledge of ...
...This app should facilitate saving within a group, making it a fun and interactive experience while also being secure and efficient. Key Features: - Goal Setting and Tracking: Users should be able to set savings goals and track their collective progress. - Automatic Contributions: The app should support auto-deductions from users' accounts at scheduled intervals. - Group Chat and Notifications: A built-in chat feature for group members along with notifications for contributions, milestones, etc. - Notifications and Reminders: Timely reminders for contributions and updates on savings progress. - Security and Privacy: Ensuring user data and transactions are secure and private is paramount. - Sa...
...create a support ticket system, akin to Zendesk or Freshdesk, using Blazor MAUI Hybrid Apps with C# and .NET 8. This will include: - A Windows desktop, Android, iOS, and Mac agent interface. - A Web Admin interface for myself, the admin. The coding architecture will be provided by me, and we'll work together on the development. This system must include: - Multi-channel support (email, chat, social media). - Automated ticket routing and assignment. - Knowledge base integration. User roles: Admin, Agent, and Customer. In addition to the support ticket system, I also need a Blazor Web App based website to showcase and sell this service, with the primary goal of generating sales leads...
...in Django and Python to build a comprehensive customer service contact website, akin to GetHuman.com. Core Features: - **Company Directory**: A detailed directory spanning various industries. - **Contact Information**: Regularly updated contact details for each company, which include phone numbers, email addresses, live chat options, and social media links. - **Best Contact Methods**: Insightful guidance on optimal ways to contact a company's customer service, factoring in wait times and effectiveness. - **User Reviews and Ratings**: An interactive section enabling users to share their experiences and rate different companies' customer service. - **Search Functionality**: An efficient search tool to help us...
I'm seeking a professional who can create a demo video for my food delivery apps: the driver app, the restaurant app, and the customer app. The apps are available on both iOS and Android, and I need the video to include voiceover narration. Key Features to Highlight: - The ordering process - Delivery tracking - User interface navigation Ideal candidates for this project should have experience in app demo video creation and voiceover work. Please include examples of similar projects you've completed in your proposal.
As an abstract artist, I am seeking a proficient website developer to create a customized, aesthetically pleasing yet elegant e-commerce website. The primary purpose of this website is to sell my artwork, prints and merchandise. Key Requirements: - Multi-Currency Support: The website should facilitate transactions in different currencies to cater to my global clientele. - Multiple Payment Options: The site must support a variety of payment methods including Credit/Debit cards, PayPal, Netbanking and UPI. - Attractive Graphics: The website should reflect my artistic style and be visually appealing, yet maintaining a level of elegance. Ideal Skills: - E-commerce Website Development: Proven experience in creating e-commerce platforms is crucial. - Graphi...
...crucial modules: 1) a data collection system to capture essential information and 2) a cloud transfer system to send this data to AWS for advanced analysis and operational insights. Key Responsibilities: - Implement a data collection system to capture textual information related to bioprinting protocols and user agreement verifications. - Design a secure and efficient system for transferring this data to AWS. - Ensure the software can support predictive analysis of the collected data. The ideal candidate will have: - Extensive experience with C++ and Windows executable software. - Proven track record with AWS cloud services. - Strong understanding of predictive data analysis. - Experience with software creating and implementing API key ...
...user/schema called MM_UAT and given the required grants. I want the MM_UAT user only to see the DB_OBJECTS of other schemas or specific schema. My required DB_OBJECTS like tables, views, functions and procedures seems OK. but there's a problem. If I right click and open a package like PRODN.PKG_REPORTS and i click "view spec & body", i cannot see the body i see only the specs. I have given extra permissions as well to check if they work: GRANT EXECUTE ANY PROCEDURE TO MM_UAT; GRANT DEBUG CONNECT SESSION TO MM_UAT; GRANT SELECT ANY DICTIONARY TO MM_UAT; GRANT SELECT_CATALOG_ROLE TO MM_UAT; GRANT SELECT ON DBA_SOURCE TO MM_UAT; GRANT EXECUTE ON PRODN.PKG_REPORTS TO MM_UAT; CREATE OR REPLACE VIEW SYS.PRODN_PKG_BODY_VIEW AS SELECT * FROM DB...
I'm looking to develop a cross-platform application (Android & iOS) similar to Urban Company. This app will facilitate booking services for home cleaning, beauty services, and appliance repair. Key Features: - A comprehensive booking system with calendar scheduling - Multiple user profiles: - Customer profiles for service seekers - Service provider profiles for professionals offering services - Admin profiles for managing the app Ideal Skills and Experience: - Proficient in cross-platform app development - Experience in building service-based booking applications - Strong understanding of developing multi-user profile systems within apps - Familiarity with integrating calendar scheduling into apps
I'm seeking a professional with a strong background in writing a book who can help me write a book while I tell the story I Ideal skills would include: - Excellent copywriting skills - Ability to analyze and understand customer behavior - Strong knowledge of writing books - Experience with customer retention strategies
Berikut kalimat proposal penawaran jasa membalas chat: Penawaran Jasa Kami menawarkan jasa manajemen chat sosial media profesional untuk meningkatkan pengalaman pelanggan dan efisiensi komunikasi perusahaan Anda. Layanan - Membalas chat cepat dan ramah - Mengelola notifikasi - Menjawab pertanyaan pelanggan Kelebihan - Meningkatkan responsivitas dan efisiensi - Meningkatkan kepuasan pelanggan - Mengurangi waktu tunggu Harga - Paket Basic: Rp [5.000.000] (max [5] chat) Kontak Nama: [Nida Khairiah]
...including Sales, Purchasing, Accounting, HR, Payroll, and Project Management. Key Components: 1. Comprehensive Sales and Purchasing Module 2. Detailed Accounting Module 3. Efficient HR & Payroll Module 4. Robust Project Management Module 5. Maintenance and Scheduling System 6. Integrated CRM Essential Features: 1. User-friendly interface with mobile compatibility 2. Secure role-based access control 3. Ability to generate customizable reports The ideal candidate for this project would be a professional with substantial experience in ERP system development, particularly for the construction and contracting sector. A deep understanding of the unique operational needs of contractors in the U.A.E. would be highly beneficial. Post-deployment, support...
I'm looking for an engaging and captivating website design for my travel company aimed primarily at attracting new customers. The website should embody an 'adventure and outdoors' style, reflecting the essence of travel and exploration. Key Features: - The homepage should prominently display 'Featured Destinations'. - A section for 'Customer Testimonials' to build trust and credibility. - A space for 'Special Deals and Offers' to entice and engage visitors. Ideal Skills: - Strong web design and development experience. - A knack for creating modern, sleek, yet adventure-themed designs. - Excellent understanding of customer engagement strategies. - Experience in e-commerce and...
Nearby Hospital Locator Implement a feature that tracks and displays nearby hospitals on an interactive map. The system should fetch hospital data based on the user’s current location and provide details such as the hospital’s name, address, and contact information. API Integration: Utilize mapping and location APIs (e.g., Google Maps API) and healthcare provider databases. User Login and Health Data Storage Enable users to create accounts, log in, and securely store their health details collected from various healthcare centers. The system should allow users to update and manage their health information over time. API Integration: Use existing authentication APIs (e.g., OAuth, Firebase) and health data management A...
I'm seeking a skilled developer to create an AI chatbot with an educational focus. The primary aim of this chatbot is to assist students by providing information and support in their learning journey. Key Responsibilities: - Design the chatbot to retrieve and relay product details, website content and information from PDFs, textbooks - Ensure the chatbot is capable of engaging with university-level content and concepts. Ideal Skills: - Proficiency in AI and chatbot development. - Experience in creating educational tools or resources. - Familiarity with university-level curriculum and content.
I'm in need of a professional designer who can create an eye-catching and functional customer card for my store. This card will primarily serve as a means of identification for our customers. Key Requirements: - The card design must prominently feature our logo and contact information and social media profiles - It should include a space for a member's barcode and a QR code. - The overall aesthetic needs to be in line with our brand identity and appealing to our members. Ideal Skills: - Graphic Design - Brand Identity Understanding - Experience with card design Ultimately, the goal is to have a membership card that is not only useful but also visually represents our organization in a positive light.
I need an academic person of AI and sustainability to do paraphrasing , proofreading and formatting of ideas for my study literature and model. I also want to create interview and questionnaire questions related to the study. It should not be working by an artificial intelligence tool like ChatGPT.
I'm looking for a talented Shopify developer and designer to create a sophisticated and elegant online store for selling 16 Korean skincare products, including 4 packs with 6 products each. A key feature of this store will be an AI system that advises customers based on selfies they take. Key Functionalities: - A 'Featured Products' section - A 'Customer Reviews' section - An 'AI Selfie Consultation Prompt' The AI consultation should provide product recommendations based on both skin type and specific skin concerns. Ideal Skills and Experience: - Proven experience in Shopify store development - Expertise in e-commerce design with a sophisticated and elegant style - Experience in developing and integrati...
...flight booking, with an array of essential features to enhance user interaction and satisfaction. Key Features: - Comprehensive flight search and booking system - Seat selection and preferences module - Secure and efficient payment processing - Miles calculations for frequent flyers - Memberships set for loyalty programs Content Inclusions: - Regularly updated blog and news articles - Informative destination guides - Engaging customer testimonials - Attractive discounts and offers Ideal candidates will have: - Proven track record in designing and developing airline websites - Excellent understanding of e-commerce and membership systems - Ability to create engaging and informative content - Strong skills in custo...
...Checks for copyright issues in videos, text, and images before they are uploaded to Facebook and Instagram. - Social Media Management: - Manage multiple Facebook pages and Instagram accounts. - Post the same content to multiple accounts/pages with a single click. - Post scheduling for automation. - AI-Generated Content: - Create AI-based images, videos, and audio. - Text-to-AI-video creation. This document outlines the scope, objectives, and requirements for conducting detailed market research on this project. 2. Objectives of Market Research The research aims to: 1. Analyze Market Scope: - Current and projected market scope for AI-driven copyright and social media management software over the next 3-4 years. - Emerging trends in ...
...Checks for copyright issues in videos, text, and images before they are uploaded to Facebook and Instagram. - Social Media Management: - Manage multiple Facebook pages and Instagram accounts. - Post the same content to multiple accounts/pages with a single click. - Post scheduling for automation. - AI-Generated Content: - Create AI-based images, videos, and audio. - Text-to-AI-video creation. This document outlines the scope, objectives, and requirements for conducting detailed market research on this project. 2. Objectives of Market Research The research aims to: 1. Analyze Market Scope: - Current and projected market scope for AI-driven copyright and social media management software over the next 3-4 years. - Emerging trends in ...
I need a professional to help me improve my Shopify store. The store is already established but I need help with certain areas of the website and navigation. My main areas of concern are product pages and checkout process. - Product Pages: I need assistance in enhancing product descriptions, improving layout and design, and using better images and media. - Checkout Process: The main focus here is to improve the user interface to make it more customer-friendly. The ideal candidate will have demonstrated experience with Shopify, product page optimization, and checkout interface improvements. They should have a knack for e-commerce and a deep understanding of user experience.
...seasoned app developer to create a comprehensive e-commerce application for both iOS and Android. Key Features: - **Product Catalog with Search**: A well-organized product catalog with a robust search feature to facilitate easy product finding. - **Shopping Cart & Checkout**: A smooth and intuitive shopping cart and checkout process to enhance user experience. - **Order Tracking & History**: A system enabling users to track their orders and view their order history. User Authentication: - **Email and Password**: The app should support user registration and login through email and password. Payment Gateway Integration: - **PayPal & Stripe**: The app needs to be integrated with PayPal and Stripe fo...
I'm looking for a skilled freelancer to assist with my website. The specific tasks and requirements can be discussed, but I'm open to various types of freelance work, from writing and content creation to programming and tech-related tasks. I haven't yet decided whether I need ongoing support or a one-time project, so I would appreciate flexibility and adaptability. Ideal Skills Include: - Web development and programming - SEO and content creation - Graphic design - UX/UI design Experience with similar projects will be highly valued. Please reach out if you think you can help.
I'm looking for assistance with Excel, specifically with data entry and organization. The primary focus will be on organizing customer information by customer ID. Key Responsibilities: - Organizing customer data in Excel - Ensuring accuracy and efficiency in data entry Ideal Skills: - Proficiency in Excel, particularly in data entry and organization - Experience with handling customer information - Attention to detail Experience with SEO is a plus, as I am also interested in optimizing this data from an SEO perspective. Please provide examples of similar projects you have completed in your proposal.
...have the results and statistics ready . Ideal candidates should: - Have a strong background in orthodontics or a related biological science - Possess exceptional scientific writing skills - Have prior experience with writing and publishing in international academic journals Your role will involve: - Assisting in the structuring and writing of the paper, particulerly in developing the "Discussion" and "Conclusion and recommendation" sections. - Ensuring the paper meets international journal standards - Providing guidance on effective strategies for publication success - Conducting a thorough literature review to support the study’s background and rationale. - Use real references. - Make sure there are minimal pl...
I'm looking for a freelancer who can assist in gathering emails from a website: The primary objective for collecting these emails is to build a user database of our existing clients who are listed on this website. Ideal skills and experience for the job include: - Proficiency in web scraping tools - Attention to detail - Experience with data collection and database creation - Understanding of privacy and ethical considerations in email collection Please note, this is a one-time project.
...designer and developer to create a business website in Angular. The primary goal of this site is lead generation. The site should be capable of capturing potential customer information and directing them towards our services. Key Features: - Contact Forms: The website should have user-friendly contact forms. These forms must be easily accessible and simple to fill out, encouraging users to reach out and inquire about our services. - Landing Pages: I need multiple landing pages designed to target different segments of our audience. These pages should be visually appealing, informative, and persuasive to facilitate lead conversion. - Blog: A section for a blog is essential. This feature should allow for easy content management, enabling us to sha...
I'm looking for a developer to bu...that uses webhooks. The platform will serve as a bridge between these webhook signals and my broker, Interactive Brokers, using their API. Key Features: - Integrate with Interactive Brokers API for order execution - Process signals from Trading View and other charting tools - Use webhooks as the primary means of communication The ideal candidate should have: - Experience with creating trading platforms - In-depth knowledge of Interactive Brokers API - Proficiency in working with webhooks and Trading View - Understanding of various types of market orders Please note, I have not yet decided on the types of orders the platform will need to support nor how to handle failed order executions. Your expertise and sugges...
Job Description: Meme Coin Development I am looking for a skilled and trustworthy freelancer to program and create a high-quality meme coin exclusively for me. The coin must meet the following conditions: Requirements: 1. Exclusivity: • The meme coin must be created solely for me, with full ownership and rights transferred upon completion. 2. Top-Quality Code: • The code must be optimized, efficient, and free from any bugs or vulnerabilities. • The coin should meet industry standards for smart contracts and blockchain projects. 3. No Backdoors: • The contract must not contain any backdoors or hidden access points. • The project will undergo a third-party security audit to verify this condition. 4. Security-Focused: &bu...
Project Title: Need a Website for a Fertility Centre Description: We are looking for a skilled web developer to create a professional, responsive, and user-friendly website for a fertility center. Requirements: Responsive and mobile-friendly design. Pages: Home About Us Services Testimonials Book an Appointment (with form integration) Contact Us (with Google Maps integration). Features: SEO-optimized structure. Multilingual support (Telugu and English). Clean, modern, and soothing design. Deliverables: Fully functional website. Documentation for updates and maintenance. Budget: Open to quotes. Timeline: Must be delivered within 5 days. Please share your portfolio or links to similar projects when applying.
I'm seeking a talented AR developer to create a feature for Android that allows users to try on various types of jewelry virtually. Key Requirements: - The AR try-on feature should support rings, bracelets, and bangles. - The feature should be compatible exclusively with Android platforms. Ideal Skills: - Proficiency in AR development. - Previous experience with jewelry AR projects is a plus. - Strong understanding of Android development. Please provide examples of similar projects you have completed.
...Features Customer Features: Authentication: Login and register using email or phone number. Support for social login (e.g., Google). Browse Restaurants and Stores: View nearby restaurants based on geolocation. Filter restaurants by category (e.g., Fast Food, Desserts, Drinks). See restaurant ratings and previous reviews. Menu: Browse menus with images, descriptions, and prices. Search functionality to find specific dishes or restaurants. Cart and Checkout: Add items to the cart and modify quantities. View order details, including taxes and delivery fees. Multiple payment options (Cash on Delivery, Visa & MasterCard). Order Tracking: Realtime notifications for order status (e.g., Preparing, On the Way, Delive...
I'm in need of a detail-oriented professional to assist with cleaning and entering customer data in Excel. The primary task will be identifying and rectifying errors and inconsistencies within the data. Key Responsibilities: - Cleaning customer data in Excel - Data entry into Excel Ideal Skills: - Advanced Excel skills (proficient with formulas, pivot tables, macros) - Experience with data cleaning and data entry - Attention to detail to identify errors and inconsistencies Your work will help streamline our data management processes and improve overall data quality. Please reach out if you're interested and available.
In need of a Spanish translators who has swift and incredible knowledge in the Spanish community, the ideal candidate should be smart and intelligent and should also be able to keep to deadline. I'm seeking a highly skilled Spanish translator with deep understanding of the Spanish-speaking community. The ideal candidate should be smart, intelligent, and able to meet deadlines. Your main task will be translating marketing materials to educate our customers, specifically in the form of presentation slides. Skills and experience that would be beneficial: - Proficiency in Spanish and English - Experience in translating marketing materials - Understanding of customer education strategies - Ability to meet deadlines - Knowledge of the Spani...
...Subnets, EC2 Auto Scaling Groups, Elastic Load Balancer, RDS, S3, Amazon SES, and an ECR repository. The ideal candidate will: Set up the architecture using my provided CloudFormation YAML template or customize as needed. Document the entire setup process, including any adjustments or additional configurations. Provide comprehensive usage instructions for the deployed environment, covering how to access and manage the resources. Requirements: Proven experience with AWS services and CloudFormation. Ability to troubleshoot and optimize configurations during setup. Clear and detailed technical writing skills for process documentation and user instructions. Familiarity with best practices for AWS resource security and cost management. Deli...
I am a Montessori teacher ("guide") and currently a private tutor. The "Montessori Method" is a way of teaching that, in part, uses the manipulation of materials by students to assist in the learning process. I have prepared a series of some 300 mathematics videos that demonstrate and work through the basic maths concepts +, -, x, / and decimals. Those videos show my hands solving equations whilst I commentate on what is happening. There is the potential to create videos to cover the rest of elementary/primary curriculum (and beyond) using Montessori materials. I am knowledgeable in theories of learning, the problems with our current education system as well as the theoretical application of the Montessori Method. I would be able to prep...
I'm looking for an expert web designer to create a bespoke tai...to customize their orders online. The website should have the following key features: - A user-friendly interface where customers can select their preferred fabric and style. - An interactive tool where users can input their measurements and see their customizations reflect on a mannequin. - A 'Save for Later' option, so customers can save their customizations and return to them at a later time. - Integrated Live Chat Support to assist customers in real-time. The ideal candidate will have experience in e-commerce website design, particularly with interactive customization tools. A creative approach to user interface design and a knack for creating seamless online shop...
...looking for a skilled PHP and MySQL developer to create a small school management web application for me. The primary focus of the application will be on student enrollment and records management. Summary of Functional Requirements for School Management System Overview: The School Management System is a web-based platform developed in PHP with a MySQL backend, designed to streamline the management of schools, students, teachers, and ID card generation. It supports web-based login for administrators, teachers, and parents, with cross-platform compatibility across desktop, mobile, Chrome, Edge, and tablets. ________________________________________ Key Features 1. OTP-based Registration & Authentication: Secure user registration and authenticat...
I'm looking for a skilled developer to create a Windows desktop application that can convert PDF files into HTML wi...that can convert PDF files into HTML with tags. The app should maintain the original formatting of the PDF in the converted HTML. Key Features: - Support for both file upload and drag-and-drop methods for importing PDF files - A conversion process that preserves the original formatting of the PDF in the HTML Ideal Skills and Experience: - Extensive experience in desktop application development - Proficiency in Windows OS development - Strong understanding of PDF and HTML structures - Proven track record of creating applications with drag-and-drop functionality Please ensure that your bid reflects your understanding of the pr...
We have an App where we are rendering html for multiple pages which is taking longer ...are rendering html for multiple pages which is taking longer time. I am looking for an expert in React Native who had worked on it before and help to improve by using different package or create own code. We are currently using You can refer the APK from below location. and code from below location. We need below support as part of the rendering. 1. Dynamic Height 2. Justify for English and Urdu 3. Inline style with font support 4. Zoom Feature like PDF 5. Scroll View like PDF
I am looking for a freelancer with experience in AI model training and commercial floor plan detection. Key Responsibilities: - Train an AI model to detect commercial and residential floor plans. - Ensure the AI model can support various formats including PDF, all Image files , and CAD files. Requirements: - Proven experience in AI model development and training. - Ability to source a suitable dataset for commercial floor plans. - Familiarity with floor plan formats: PDF, Image files (JPEG, PNG), CAD files.
I'm seeking a proficient web developer to craft a professional, responsive, and user-friendly website for a fertility center. This project is focused on increasing appointment bookings through an engaging online presence. Key Requirements: - A responsive and mobile-friendly design. - Development of various pages: Home, About Us, Services, Testimonials, Book an Appointment (with form integration), and Contact Us (with Google Maps integration). - Implementation of features such as an SEO-optimized structure and multilingual support (Telugu and English). - A clean, modern, and soothing design. Deliverables: - A fully functional website. - Comprehensive documentation for updates and maintenance. Budget: I'm open to quotes. T...
...automated outreach sales and communication system for my new sustainable, organic soft drink brand. The primary goal of this system is to seek out and connect with relevant businesses and to begin a conversation about stocking a selling our brand.. we will ultimately be looking to boost sales of our brand - through various channels, namely: - Email - Social media - SMS/Text messages Additionally, the system should be capable of creating and distributing diverse types of content, including: - Introductory emails and messages - Gather information on leads and business needs - Offer information on our product - make Promotional offers - Offer samples - Maintain contact - Develop the business opportunity - create Informative newsletters...
...Master to oversee and guide our ongoing software development projects. The project follows Agile methodologies with a focus on the Scrum framework. Details of the Opportunity: Compensation: ₹100 per hour (maximum) Hours: 40 hours per week Working Hours: Indian Standard Time (IST) – 9:00 AM to 6:00 PM Note: This is a strictly hourly-based project. Please apply only if you agree to the specified compensation and working hours. As a Scrum Master , you will work closely with Agile teams, Product Owners, and stakeholders, learning the principles of Scrum while helping teams deliver high-quality results. This role is perfect for individuals eager to learn, grow, and start a career in Agile leadership. Key Responsibilities Facilitation and Leader...
...eCommerce site. Your main task will be creating a single product page that embodies a classic and elegant style. Key Responsibilities: - Design a product page that is modern and minimalist, yet classic and elegant. - Ensure the page includes high-quality images, customer reviews, and a detailed product description. - Make the entire site responsive and visually consistent with the homepage design. Important Notes: - Please use the same color schemes and fonts as the homepage. - The site structure is already in place; your role will be bringing it to life visually. Ideal Skills and Experience: - Proven experience in eCommerce site design, particularly on Shopify. - Strong understanding of classic and elegant design princip...
...my small business that specializes in clothing and gifts. The site should be able to cater to diverse customer needs with the following features: - Product Search and Filter: An intuitive and effective search and filter system to help customers find their desired products easily. - Shopping Cart and Checkout: A seamless shopping cart and checkout process. - User Reviews and Ratings: A section for user reviews and ratings to enhance customer engagement and trust. The design style should be colorful and vibrant to reflect the nature of my products. Therefore, a background in UI/UX design with a knack for creating lively and engaging designs would be a great asset. In terms of payment gateways, th...
I'm in need of a comprehensive web-based Attendance Management System with an accompanying Android mobile app...a comprehensive web-based Attendance Management System with an accompanying Android mobile application. The system should integrate crucial features such as Biometric Authentication and Geolocation Tracking for precise attendance monitoring. Key Features: - Biometric Authentication: The system should support biometric verification to ensure authenticity in attendance tracking. - face authentication Ideal Skills and Experience: - Proficiency in web application development - Experience in Android application development - Prior work with biometric systems and geolocation tracking - Capability to create secure and reliable systems - Strong u...
Hi,I have two excel sheets in one doc. One is with customer information (name, last name, date of birth, etc) and a code called Leistungsort. The code tells me in which store they went shopping. In the second excel sheet there is the adress of the shops including the bsnr. I need a couple of things. 1.) The adresses of the shops have to automatically be integrated into the sheets with the customers. Columne of the code (Leistungsort is the same in both excel sheets, so with that matching would be possible) 2.) After that i need a word letter with a standardized thext includeing all the customers from one shop. i need one word doc for each shop with the name of all customers. Please see the examples attached. This tasks need to be repeated every 2-3 month so i need a tool tha...