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Kaushik P.

@kash2710

5.0
10
3.5
3.5
82%

Shopify/ Zendesk / Customer Service Guru

$17 USD / Hour
・
Flag of
India (11:11 AM)
・
Joined on April 11, 2013
$17 USD / Hour
・
Customer service personnel with strong written and oral communication skills. Trained and experienced in resolving customer complaints and promoting conflict resolution. I have 10 plus years of experience in customer service industry and have worked with all the big brands like HP, Dell, Wipro and IBM. I have all the required skills to handle any kind of customers. I have desired skills as on Zendesk as an admin,. I also have my more than 5 years experience in Shopify, Amazon seller central and 2 years experience in Net suite and Gorgias tool. I know how to handle customers with ease and have a great track record regarding the same. I can work under minimum supervision and you can call me as Mr. Reliable
Verifications
On time
100%
On budget
100%
Accept rate
100%
Repeat hire rate
18%

Portfolio

Portfolio

1161822
1093068
1161822
1093068
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5.0 · 10 Reviews
Reviews
O
Project for Kaushik P. • $10 USD
Kaushik is a very good person. Trustworthy. Reliable.
Closed User
@Onega
•
Flag of
,
•
7 years ago
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Kaushik P. decided not to work on the project, it took us a few days to find out he wasn't planning to work. Other than that he did a average job.
Serhat C.
@serhatcakmak
•
Flag of
Lancaster, United States
•
7 years ago
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Project for kash2710 • $200 USD
Good work..
Praveen H.
@mailer900
•
Flag of
Bangalore, India
•
8 years ago
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kash2710 is always very professional and always on time, follows instructions well, thank you will hire again! [17 August, 2016] kash2710 is very professional and always does a great Job, will hire again!
Nicole L.
@nicoledentallab
•
Flag of
los angeles, United States
•
8 years ago
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kash2710 is always very professional and always on time, follows instructions well, thank you will hire again! [25 July, 2016] Kash is very professional, courteous, and fast. Will hire him again!
Nicole L.
@nicoledentallab
•
Flag of
los angeles, United States
•
8 years ago
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Experience
Level 2 Support
Feb, 2007 - Sep, 2010
•
3 years, 7 months
IBM
Feb, 2007 - Sep, 2010
•
3 years, 7 months
Feb, 2007 - Sep, 2010
•
3 years, 7 months
Technical Support
Oct, 2004 - Feb, 2007
•
2 years, 4 months
Wipro
Oct, 2004 - Feb, 2007
•
2 years, 4 months
Oct, 2004 - Feb, 2007
•
2 years, 4 months
Education
Manipal Institute of Technology
2000 - 2003
•
3 years
Bachelor Of information Tech
Flag of
India
2000 - 2003
•
3 years
Qualifications
Best Customer Satisfaction Score
2006
Wipro
2006
Publications
Tourist Ticketing website
Manipal Education
Ticketing system built on visual basic
Certifications
P
Preferred Freelancer Program SLA
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