I'm in need of a native Italian-speaker for a part-time customer support role, working cca maximum 1 hour a day.
Work description and inhouse communication is in English, so you have to understand and be able to communicate with us in English as well.
The calls you'll have to make to our customers will be in Italian only.
Responsibilities will primarily include:
- Managing customer interactions through both email and phone.
- Responding within a three-hour window from the time of customer contact.
- Primarily handling billing inquiries.
The most suited for this role are those with:
- Proficiency in Italian
- Excellent customer service skills
- Experience with billing inquiries
- A fast yet detailed approach to their work.
Experience in a similar role will be favorably looked upon but is not strictly necessary.