Profile cover photo
You're now following
Error following user.
This user does not allow users to follow them.
You are already following this user.
Your membership plan only allows 0 follows. Upgrade here.
Successfully unfollowed
Error unfollowing user.
You have successfully recommended
Error recommending user.
Something went wrong. Please refresh the page and try again.
Email successfully verified.
User Avatar

Elpidio G.

@JoeyG0820

monthly-level-three.svg
0.0
0
0.0
0.0
0%

Customer Success/Account/Data Management/Research

$15 USD / Hour
Flag of
United States (12:06 AM)
Joined on December 13, 2024
$15 USD / Hour
I have been in the Customer Success for over 10 years. I am a highly adaptable and results-oriented professional with proven success in Customer Success/Account and Data Management. My technical skills are complemented by strong communication, problem-solving, and teamwork abilities. I am a quick learner, consistently exceeding expectations and proactively seeking opportunities for professional development. My experience includes telephone and computer sales management of existing customers for a specific territory, with emphasis on total customer coverage, customer retention, and team achievement; providing and offering solutions to critical problems for customer’s issues and needs and apply those solutions to the company suite. My resilience, adaptability, and commitment to continuous learning make me an ideal candidate for this role. In my previous roles I have consistently demonstrated the ability to manage multiple projects simultaneously, meet tight deadlines, and deliver exceptional results. My strong communication skills – both written and verbal – enable me to effectively collaborate with colleagues and clients alike. I am a highly motivated self-starter with a proven track record of exceeding expectations and proactively identifying opportunities for improvement. For example, I have been recognized as the President’s Club Awardee in 2022 with 106.7% year-to-date target achievement. I am confident in my ability to quickly integrate into your team and make a significant contribution.
Changes saved
0.0 · 0 Reviews
Reviews
No reviews to see here!
Experience
Senior Customer Success Manager
Jun, 2013 - Jan, 2024
10 years, 7 months
Deltek Systems (Philippines), Ltd.
Jun, 2013 - Jan, 2024
10 years, 7 months
• Telephone and computer sales management of existing customers for a specific territory, with emphasis on total customer coverage, customer retention, and team achievement • Sell service and subscription renewals, and other services as appropriate to customer requirements Investigate possibilities of add-on offerings • Provide expertise on the Deltek solution and highlight key features and functionality • Develop a trusted advisor relationship with customer
Flag of
Binangonan, Philippines
Jun, 2013 - Jan, 2024
10 years, 7 months
Education
Our Lady of Fatima University
2003 - 2007
4 years
BS Nursing
Flag of
Philippines
2003 - 2007
4 years
Qualifications
President's Club Award 2022
2022
Deltek Systems (Philippines), Ltd.
106.7% YTD achievement.
2022
Verifications
Invite sent successfully!
Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759) & Freelancer Online India Private Limited (CIN U93000HR2011FTC043854)
Copyright © 2025 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.