After graduating from Transylvania University, Engineering and Management in Tourism Industry department in 2013, I worked as Guest Relations Agent for more than 7 seasons at Papillon Zeugma Relaxury Hotel from Belek, Antalya/Turkey.
Moreover, I can speak fluent English, Spanish and Turkish (beside my mother tongue - Romanian).
Computer skills
▪ Excellent with Microsoft Office
▪ Professional typing rate of over 120 words per minute.
Other programs that I used to work with:
- VHP ( Visual Hotel Program)
-Opera
-Zimbra
-Kayako
- AutoCAD
- MathCAD
- TESA
- Adobe Lightroom
- Manager 3.0
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Experience
Assistant of Guest Relations Manager
Jun, 2017 - Nov, 2017
•
5 months
Papillon Zeugma Relaxury
Jun, 2017 - Nov, 2017
•
5 months
- Prepare reports and attending daily meetings with all hotel managers
- Prepare Social Media weekly reports
- Training and checking the subordinates
- Analysis of team’s performance and coordinating with Guest Relations Manager
- To fulfil the short-term projects given as a task by the Guest Relations Manager and prepare long-term projects consisting of improving services
-To coordinate the daily operational services, departments and communication inter-departments.
Jun, 2017 - Nov, 2017
•
5 months
Translator/ Interpreter of Turkish language
Nov, 2016 - Dec, 2016
•
1 month
SC. 7 SPICE SA, Milling Factory, Braşov (Romania)
Nov, 2016 - Dec, 2016
•
1 month
- Ensure an easy communication between Turkish and Romanian engineers
- Translation of documents from Romanian into English and Turkish
- Educating and training of Romanian staff with the help of Turkish engineers
- Translating and interpreting information in Romanian / Turkish for starting the 7 Spice Mill Factory
- Participation in daily meetings and translation / interpretation
-Translating the entire technical documentation (procedures)
Nov, 2016 - Dec, 2016
•
1 month
Assistant of Guest Relations Manager
Jul, 2016 - Nov, 2016
•
4 months
Papillon Zeugma Relaxury
Jul, 2016 - Nov, 2016
•
4 months
- Prepare reports and attending daily meetings with all hotel managers
- Prepare Social Media weekly reports
- Training and checking the subordinates
- Analysis of team’s performance and coordinating with Guest Relations Manager
- To fulfil the short-term projects given as a task by the Guest Relations Manager and prepare long-term projects consisting of improving services
-To coordinate the daily operational services, departments and communication inter-departments.
Jul, 2016 - Nov, 2016
•
4 months
Education
Universitatea 'Transilvania' din Brasov
2009 - 2013
•
4 years
University of Food and Tourism, Specialization: Engineering and management in tourism industry